The Gas and Electricity Regulated Providers (Redress Scheme) (Amendment) Order 2024
This Order amends the Gas and Electricity Regulated Providers (Redress Scheme) Order 2008 (S.I. 2008/2268) (“the 2008 Order”). It inserts a new definition of “small business consumer”. It also extends the definition of “consumer complaint” to include relevant complaints brought by such consumers.
Lifecycle
Department
Made
12 Sept 2024
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In force
19 Dec 2024
Enabling power
The Secretary of State makes this Order in exercise of the powers conferred by section 47(1) to (3) of the Consumers, Estate Agents and Redress Act 2007. In accordance with section 47(4) of that Act, the Secretary of State has consulted the Gas and Electricity Markets Authorityand other persons appearing to the Secretary of State to be representative of persons who have an interest in the Order. In accordance with section 47(7) of that Act, the Secretary of State is satisfied, in relation to each regulated provider to which this Order will apply, that when this Order comes into force there will be at least one qualifying redress scheme which the provider is eligible to join and membership of which will satisfy the requirements imposed by the Order.
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