Require airlines offer alternatives to boarding passes displayed on smartphones
The Government should require all airlines to let passengers travel without mobile app or smartphone. Passengers must be allowed to print boarding passes before arriving at the airport, unless all passengers, including app users, are required to check in at the airport for document or visa checks.
Signatures
1,428
signatures
Government response threshold (10,000) · 1,428/10,000
Debate threshold (100,000) · 1,428/100,000
- 24 NOV 2025Petition opened for signaturesCreated by Pinchas Levy
Background
Non smartphone users should also receive the same level of updates and customer support during disruption through SMS or email. Passengers without smartphones, including elderly travellers and those who avoid devices for religious or personal reasons, would be disadvantaged and could face delays or be denied boarding if a physical pass is not retained. Government action is needed to ensure all passengers can travel equally.