CONSULT.Outcome publishedConsultation · gov.uk
Complaints code of practice for rail licence holders
Seeks feedback on a revised draft complaints code of practice and draft licence condition.
Last fetched 03 May 2026 · gov.uk
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The Office of Rail and Road (ORR) invites stakeholders to give feedback on the wording of a revised, draft complaints code of practice and a draft licence condition for railway licence holders.