Contributions
791 recent contributions in Hansard
HANSARDSubscription Contracts: Right to CancelI thank the noble Lord for that. It is precisely what we are doing. We are taking our time to consider the consultation and we are analysing the responses. We must get this right.…02 Dec 2025HANSARDSubscription Contracts: Right to CancelI thank the noble Lord for that kind suggestion. I am sure my officials, who are sitting in the Box, have heard it.02 Dec 2025HANSARDSubscription Contracts: Right to CancelI thank the noble Lord for that. I assure him that my officials and I are working to ensure that we get this right. The new subscription regime will ensure that in particular…02 Dec 2025HANSARDSubscription Contracts: Right to CancelThe noble Lord makes an interesting point. Let us look at the policy. We are talking about unwanted subscriptions, which account for some £1.6 billion a year. This Act will save…02 Dec 2025HANSARDSubscription Contracts: Right to CancelEvery consumer has a right to do that under current consumer protections. They have a cooling-off period of 14 days to cancel that subscription if it is a distance subscription.…02 Dec 2025HANSARDSubscription Contracts: Right to CancelThe noble Lord will know that, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers already have a cooling-off period for…02 Dec 2025HANSARDPublic Services: Online CommunicationsMy Lords, digital inclusion is a priority for this Government, which is why we launched the Digital Inclusion Action Plan . It sets out immediate steps to boost inclusion for…02 Dec 2025HANSARDPublic Services: Online CommunicationsI thank my noble friend for all her work on the Digital Inclusion Action Committee. She is absolutely right. She is bringing all the leaders from government, industry and the…02 Dec 2025HANSARDPublic Services: Online CommunicationsI thank the noble Lord for that. It is not only in the Netherlands but in other countries in Europe—for example, Estonia as well. Let us not forget that the UK Government are…02 Dec 2025HANSARDPublic Services: Online CommunicationsThe noble Lord makes an interesting point. That is why I mentioned earlier that my noble friend Lady Armstrong is working right across government departments to bring everybody…02 Dec 2025HANSARDPublic Services: Online CommunicationsMy Lords, absolutely: digital progress must never mean less choice. The NHS continues to provide face-to-face routes, telephone access and supported appointments for those who…02 Dec 2025HANSARDPublic Services: Online CommunicationsThe right reverend Prelate makes a very important point. Poor connectivity must not limit access to healthcare. The Government’s rollout of improved broadband and mobile coverage…02 Dec 2025HANSARDPublic Services: Online CommunicationsI thank the noble Baroness. As I mentioned earlier, we are not closing off any of the options available, whether that is the voice-activated system or speaking to a human being.…02 Dec 2025HANSARDPublic Services: Online CommunicationsMy Lords, I thank my noble friend for that. We recognise that not everyone can manage complex digital systems—we acknowledge that—and that some vulnerable people risk becoming cut…02 Dec 2025HANSARDSubscription Contracts: Right to CancelMy Lords, the Government have consulted on how the new subscription rules will work under the Digital Markets, Competition and Consumers Act—this includes what happens when a…02 Dec 2025HANSARDRadio Equipment (Amendment) (Northern Ireland) Regulations 2025That the draft Regulations laid before the House on 13 October be approved. Relevant document: 39th Report from the Secondary Legislation Scrutiny Committee20 Nov 2025HANSARDRadio Equipment (Amendment) (Northern Ireland) Regulations 2025My Lords, I note the regret amendment tabled by the noble Baroness, Lady Hoey, and will respond to the points raised. However, I will first outline the context of this instrument,…20 Nov 2025HANSARDRadio Equipment (Amendment) (Northern Ireland) Regulations 2025My Lords, I thank all noble Lords for the warm welcome to this statutory instrument. In fact, when I was asked to take this SI, I thought it would be happening in Grand Committee…20 Nov 2025HANSARDRadio Equipment (Amendment) (Northern Ireland) Regulations 2025I thank my noble friend for that. I am sure that, as a former Minister, she will know that we will try our best to get that done swiftly. Further to her question on the EU’s…20 Nov 2025HANSARDSpace DebrisThat is a very interesting position to take, but whether we like it or not, we are in the digital age. We cannot go back to the analogue age. Because we are in the digital age, we…18 Nov 2025