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2,622 recent contributions in Hansard
HANSARDRailway Stations: Ticket Office ClosuresMy noble friend is exactly right. It was a former Conservative Mayor of London who took this step for ticket offices in Tube stations. The current Mayor of London came in with…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresI am very concerned to hear what the noble Baroness has to say, and I hope that she will provide me with the evidence so that we can look into this further. There are 980…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresI cannot comment on the noble Baroness’s ticket office specifically, but 99% of transactions at ticket offices last year could have been made either through a ticket vending…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresMy noble friend is absolutely right. This is not a one-size-fits-all process; this is a consultation, and we will look to see what the independent passenger bodies say when they…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresMy Lords, together with the rail industry, we want to modernise the passenger experience by moving staff out of ticket offices to provide more help and assistance in…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresThe important thing to understand here is that this is a genuine consultation. The people who have received all the responses to the consultation are independent—they are…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresThe independent passenger bodies will publish their responses to each of the train operating companies’ proposals.20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresThat is the whole point: they will be more than happy to do so. We want to have multi-skilled individuals working for the railways such that they can help all sorts of passengers…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresI hope the noble Lord has fed that back into the consultation, where it will be taken into account by the independent passenger bodies.20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresThe Government have been consulting with various accessibility groups, alongside industry, over the period, and have taken their views into account. That has included invitations…20 Sept 2023HANSARDPublic Charge Point Regulations 2023My Lords, I am grateful to the noble Baroness for intervening. She reiterated the same points that she made when this statutory instrument was debated in the Moses Room. I covered…20 Sept 2023HANSARDAirports Slot Allocation (Alleviation of Usage Requirements) (No. 2) Regulations 2023That the draft Regulations laid before the House on 18 July be approved. Relevant document: 49th Report from Secondary Legislation Scrutiny Committee. Considered in Grand…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresThat same person does not have to be in that ticket office in order to help them. That is what we are saying. There are all sorts of different people who need different help, and…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresMy noble friend makes an important point, and of course that could happen now. I encourage anybody who feels they do not get the service that they need from the railways to get in…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresI cannot give a generic email address, although I am sure the noble Baroness could contact Transport Focus. The train operating companies have publicised this consultation widely.…20 Sept 2023HANSARDPublic Charge Point Regulations 2023My Lords, I beg to move the Motion standing in my name on the Order Paper.20 Sept 2023HANSARDPublic Charge Point Regulations 2023That the draft Regulations laid before the House on 11 July be approved. Relevant document: 48th Report from Secondary Legislation Scrutiny Committee. Considered in Grand…20 Sept 2023HANSARDAirports Slot Allocation (Alleviation of Usage Requirements) (No. 2) Regulations 2023I can confirm that slots were available. In these circumstances, ad hoc slots are available during the day. The Government are not responsible for slot allocation; however, there…20 Sept 2023HANSARDRailway Stations: Ticket Office ClosuresI cannot say, because the consultation process is still going ahead. At this time, 43% of stations do not have any staff at all, so the noble Lord would not be able to get those…20 Sept 2023HANSARDHigh Speed 2There has been an awful lot of media speculation and hypotheticals. As noble Lords will know, the Department for Transport, and indeed every single government department, will…19 Sept 2023