Tips, gratuities, cover and service charges: proposals for further action

We believe that all discretionary payments for service should be subject to 3 broad policy objectives:

• clear to consumers that they are voluntary
• received by workers
• clear and transparent to consumers and workers in terms of how the payments are treated

The consultation document includes:

• the government’s response to the call for evidence
• proposals for further action

We’re seeking views on our proposals for further action.