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POLICYWithdrawnIndependent report · gov.uk

NHS hospitals complaints system review

Report of handling of complaints by NHS hospitals in England by Ann Clwyd MP and Professor Tricia Hart.

Last fetched 04 May 2026 · gov.uk

Documents

Review of the NHS Hospitals Complaints System: Putting Patients Back in the Pictureapplication/pdf Review of the NHS Hospitals Complaints System: Putting Patients Back in the Picture (in Word format)application/msword

At a glance

TypeIndependent report

First published28 Oct 2013

Last updated28 Oct 2013

Organisations

Department of Health and Social Care

Topics

Compassionate care in the NHS

Source

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