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Delivering support and transformation to help DWP customers with additional support needs

How DWP helps customers who need additional support, learn from customer’s experiences and explore ways to improve our services for all.

Last fetched 04 May 2026 · gov.uk

Documents

Advanced Customer Support: Delivering support and transformation to help DWP customers with additional support needs Cymorth Uwch i Gwsmeriaid: Gan ddarparu cymorth a thrawsnewid i helpu cwsmeriaid yr Adran Gwaith a Phensiynau sydd ag anghenion cymorth ychwanegol Cymorth Uwch i Gwsmeriaid: Gan ddarparu cymorth a thrawsnewid i helpu cwsmeriaid yr Adran Gwaith a Phensiynau sydd ag anghenion cymorth ychwanegolapplication/pdf Advanced Customer Support: Delivering support and transformation to help DWP customers with additional support needsapplication/pdf

At a glance

TypePolicy paper

First published23 Apr 2025

Last updated23 Apr 2025

Organisations

Department for Work and Pensions

Topics

WelfareWork and disabled people

Source

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