Require social media companies to have human helpline for compromised accounts
I would like the government to make it mandatory for social media companies to have a human helpline to help deal with accounts that have been compromised. Their help centres are not always helpful and can leave consumers helpless at a time when their digital identities have been stolen.
Signatures
59
signatures
Government response threshold (10,000) · 59/10,000
Debate threshold (100,000) · 59/100,000
- 13 AUG 2025Petition closedFinal total: 59 signatures
- 13 FEB 2025Petition opened for signatures
Background
My own social media accounts got compromised. I quickly realized there was no one available to reach to resolve such severe issues immediately. When our virtual identities are at stake, we do not think we should not be left alone, unheard, struggling with automated responses that may not serve a real solution.
In the wake of social media's everyday growing influence, we think it is unacceptable that there is an evident lack of effective, engaging communication between users and the corporations when matters of security are concerned.