Require all GP surgeries to offer online triage plus phone pre-booking
We want the government to require all GP practices to keep a phone booking option alongside online triage. This could help people with inflexible work hours, caregiving roles, or long-term health needs, ensuring fair access to care for all
Signatures
7
signatures
Government response threshold (10,000) · 7/10,000
Debate threshold (100,000) · 7/100,000
- 20 MAY 2026Petition opened for signaturesCreated by Jason Fresco
Background
The shift to online triage has left many patients behind. People with rigid work hours, caregiving responsibilities, or chronic health conditions may struggle to access timely care. Without a phone booking option, they face delays in diagnosis, heightened stress, and worsening conditions. Fair access to NHS care must ensure that all patients, regardless of circumstance, can plan ahead and secure routine appointments. This is vital for equitable, effective healthcare for all