PETITION AGAINST UNFAIR HOSPITALITY SERVICE CHARGE PRACTICES
We, the undersigned employees, customers, and members of the public, respectfully submit this petition to raise urgent concerns regarding the unfair and non-transparent. Across the industry, many hospitality businesses apply a mandatory service charge to customer bills.
- 06 JAN 2026Petition rejectedalready-happening
We cannot accept this petition as it calls for something which is already in place. The Employment (Allocation of Tips) Act was enacted in 2023, and sets out a legal obligation on employers across sectors to allocate all tips, gratuities and service charges which they are paid or which they exercise control or significant influence over ("qualifying tips") to workers without any deductions. The Act also requires employers to ensure that the distribution of qualifying tips between workers is fair, and provides a route for the worker to complain if the employer is not following the law. You can find the full legal text here: https://www.legislation.gov.uk/ukpga/2023/13/enacted And the explanatory notes to the Act here: https://www.legislation.gov.uk/ukpga/2023/13/notes/division/1/index.htm
- 24 NOV 2025Petition created