PETITIONOpenPetition · petition.parliament.uk
Review handling of complaints by public bodies and their transparency levels
We call on the UK Government to thoroughly review complaint-handling practices within public bodies and introduce stronger enforceable safeguards to ensure transparency, accountability, and proper record-keeping.
Last fetched 03 May 2026 · petition.parliament.uk
Signatures
68
signatures
Government response threshold (10,000) · 68/10,000
Debate threshold (100,000) · 68/100,000
Background
I am deeply concerned to have identified what seems to me to be a persistent and recurring pattern across multiple government bodies, including the Child Maintenance Service (CMS), Independent Case Examiner (ICE), and Information Commissioner’s Office (ICO), where:
Legitimate concerns are not properly addressed
Accountability is repeatedly avoided
Complaints go missing
Complaints are closed without notification
Evidence is not properly retained
Records and notes appear to be amended