Work of Members: Help through Technology

8. What steps the Commission is taking to help facilitate the work of Members through technology.

The Commission, through the Parliamentary Digital Service, constantly assesses and reviews new and emerging technologies that could be of use to Members. There are issues related to licensing, deployment and security that must always be considered.

The single greatest increase in my productivity as a Member of Parliament is probably due to the introduction of the Android tablet that I am holding. It enables me to share messages and casework instantly with my office, and I thank the Parliamentary Digital Service for providing it.

Far from replacing us, technology can help us. Artificial intelligence could, for example, identify requests from constituents in an inbox flooded with PR emails, or automatically monitor the length of time the Home Office takes to respond to us so that I can raise it with you, Mr Speaker. Will the hon. Gentleman work with service providers such as Microsoft and Mimecast, and open-source providers, to ensure that we are always benefiting from the progress in technology?

The House is very much open to the idea of artificial intelligence. I have prepared a long written answer for the hon. Lady, which I shall send her and a copy of which I shall place in the Library. I ask her please to be assured that we are looking at artificial intelligence, but there are real security issues in this place: there are a lot of really bad people out there who want to access the information that we hold about each other but also about our constituents, so these things can take a little time.