Jobcentres provide an essential service for those looking for, or wanting to progress in, work. This Department continues its commitment to provide local personalised support for customers and families and remains committed to striking the right balance between providing these essential services and delivering value for money for the taxpayer.
As part of its transformational programme, the Department has also committed to improving its estate to provide a better space for colleagues and customers, which will improve the opportunities, services and environments of many of the Jobcentres we are retaining.
In the written statement of 8 February 2023, the Department announced the decommissioning of 20 temporary Jobcentres (Phase 1). These temporary Jobcentres (or the expansion of space in established Jobcentres) were put in place in direct response to the anticipated pressures on the labour market during the pandemic. The Department secured time-limited funding to rapidly introduce this additional space to deliver a temporary expansion to the existing network of 639 established Jobcentre sites and provide more work coaches to support claimants. The temporary expansion of the Jobcentre estate enabled us to drive forward our plan for jobs, helping people back into the labour market, right across the UK.
The Department re-affirmed its commitment to reducing its Jobcentre estate back to pre-pandemic levels by decommissioning temporary Jobcentres, or the additional space in established Jobcentres, in a phased approach, where the increased capacity is no longer needed. Several of the temporary sites, where they offer better, more suitable accommodation than our existing offices—and provide better value for money for the taxpayer—will be retained. Established Jobcentres will move into these buildings.
In the written statement of 17 May 2023, the Department announced the decommissioning of a further 19 sites—phase 2. It also detailed subsequent phases would follow. The Department is today announcing a third phase of decommissioning, which consists of 36 sites, listed below. Subsequent phases will follow throughout 2023 and 2024 and Parliament will be kept updated.
The Department continues to support and update colleagues affected by these changes in a timely and sensitive manner. Furthermore, the Department continues its ongoing engagement with relevant stakeholders on the planned changes.
Letters are being sent to each MP with changes in their constituency to explain what this means for their local Jobcentre, its staff, and their constituents.
The decommissioning of these temporary Jobcentres will not reduce our levels of service, or access to face-to-face appointments. Customers will return to being served by their established Jobcentre and there will be no reduction in the number of work coaches supporting customers as a result of the decommissioning.
This Department remains committed to updating Parliament on our work to ensure both our staff and customers are operating in buildings and environments fit for the future.
Location
Address
Bellshill
New Lanarkshire House, Dove Wynd, Strathclyde Business Park, Bellshill ML4 3FB
Birmingham
Unit 40-42 Greenwood Way, Chelmsley Wood Shopping Centre, Birmingham B37 5TP
Bury Manchester
Millgate Shopping Centre, Clerke Street, Bury BL9 OQQ
Cardiff
NSU2 Capitol Shopping Centre, Queen Street, Cardiff CF10 2HQ
Chelmsford
39 The Meadows, Chelmsford CM2 6FD
Chester
32-38 Foregate Street, Chester CH11HA
Chesterfield
7 Steeplegate Chesterfield S40 1SA
Chichester
Units 2 and 3, Southern Gate Office Village, Southern Gate, Chichester P019 8GR
Coventry
Coventry Building Society Arena, Judds Lane, Coventry CV6 6GE
Crawley
1 Forest Gate, Brighton Road, Crawley RH11 9PT
Derby
Barclays Business Centre, Sir Frank Whittle Road, Derby DE21 4RX
Derby
20 Albion Walk, Derbion Shopping Centre, Albion Street, Derby DE1 2PR
Dudley
237-238a High Street, Dudley DY11PQ
Edinburgh
11-15 North Bridge, Edinburgh EH11SB
Folkestone
14-16 Sandgate Road, Folkestone CT20 1 DP
Kirkcaldy
29 The Mercat, Kirkcaldy KY1 1NU
Liverpool
Liverpool Innovation Park, 360 Edge Lane, Building 2 Bayliss Suite, Liverpool L7 9NJ
London Aldgate Tower Hamlets
Ground Floor 100 Leman Street, London E1 8EU
London Ealing
54 The Broadway, Ealing, W5 5JN
London Mitcham
The Grange, 1 Central Road, Morden, SM4 5PQ
London Wembley
498 High Road, Wembley, HA9 7BH
Manchester Stretford
(the additional space will be decommissioned and potentially, repurposed - the established Jobcentre at Arndale House will continue to provide Jobcentre services)
Arndale House, Chester Road, Stretford M32 9ED
Middlesbrough
27-33 Dundas Shopping Centre, Dundas Street, Middlesbrough TS1 1HR
Newton Abbot
10 Courtenay Street, Newton Abbot TQ12 2DT
North Shields
Kings Court, Earl Grey Way, North Shields NE29 6AR
Nuneaton
Unit 2, Ropewalk, Chapel Street, Nuneaton CV11 5TZ
Peterborough
Northminster House, Northminster Road,
Peterborough PE1 1YN
Sheffield
Block 3, Pennine Five Campus 3 Tenter Street, Sheffield S1 4BY
Southend
101 -109 High Street, Southend on Sea SS1 1LQ
Stoke on Trent
1 Smithfield, Leonard Coates Way, Stoke on Trent ST1 4FA
Swinton
51-53 The Parade, Swinton Square Shopping Centre, Chorley Road, Swinton M27 4BH
Thornaby (Stockton-on-Tees)
Dunedin House, Columbia Drive, Thornaby TS17 6BJ
Watford
78 St Albans Road, Watford WD17 1AF
West Bromwich
5 Lombard Street, West Bromwich B70 8RT
Woking
6 Church Street West, Woking GU21 6AZ
Worthing
105-109 Montague Street, Worthing BN 11 3BP