I beg to move,
That this House has considered odour nuisance from waste water treatment works.
It is a pleasure to serve under your chairmanship, Mr Hollobone. I recognise that it could be the source of some humour to be discussing a somewhat malodorous whiff or a pungent, noxious odour in the air—that is not a reference to this place, obviously—but I have received a number of complaints from residents in my constituency of Great Grimsby, particularly in the West Marsh ward. Frankly, their lives are being blighted, on an irregular basis, by repeated unfortunate smells coming from the Pyewipe sewage treatment plant a few hundred yards from their homes.
I want to talk about some of the issues that my constituents have raised with me, and some of the general problems relating to standards and enforcement in the water treatment industry, which I am sure affect Members from across the House, particularly if they have water treatment works in their constituencies.
None of us would want to experience the smell originating from sewage treatment plants, even for a short period. I was knocking on doors in the area only about two or three weeks ago, and the smell was overpowering. People did not want to open their doors, not because I was knocking on them—it is completely the opposite when I knock on their doors—but because of the smell. People are completely fed up with it. It was so noticeable and present that I thought I had perhaps stepped in something unpleasant, but that was not the case. Perhaps, I thought, it might be because of the increasingly warm weather, and it might be coming from the river that runs alongside the area—a very pretty river, now that the Environment Agency has cleared up that space—but it was not coming from there either. The only place it could have been coming from was the water treatment works.
Council environmental health officers are obliged to investigate complaints of nuisance smells and take action if they adjudge them to be a statutory nuisance. However, in recent years, there has been an increase in reports of odours from Anglian Water-managed Pyewipe sewage treatment centre. Records that Anglian has shared with me show that there were no reports of odour between 2014 and 2017, which I find remarkable; fewer than 10 reports in 2017; fewer than 15 in 2018; and fewer than five in 2019. Given that we are only coming towards the end of April, that is quite a significant number. That leads me to question whether the reporting mechanism for local residents is well known. I suspect that one of the reasons why there were no complaints between 2014 and 2017 is that people were not aware of how they could make complaints.
Nuisance smells affect residents’ ability to open their windows on hot days, enjoy their gardens and walk along the River Haven. They make them feel uncomfortable about inviting friends or family to visit their homes. Ultimately, they make our streets and communities far less open and enjoyable, as people choose to stay inside to avoid the odour, try to mask it with air fresheners or avoid the area altogether and go elsewhere. It is not right that my constituents are forced to put up with putrid odours in their homes, which can have a negative effect on their lives. We should take that seriously. I remember talking to two constituents, one of whom had been undergoing some form of cancer treatment. They wanted to make sure their home was properly ventilated, but it became impossible to open their windows, and they were incredibly frustrated about that.
Water companies and environmental health departments must make it a key aim to ensure that water plants do not create nuisance smells, and that any reports of a smell emanating from one of their plants is dealt with in a serious and timely manner. Unfortunately, the experience of one of my constituents suggests that that is far from the reality for those suffering from nuisance smells in our area.
After corresponding with representatives of Anglian Water and visiting the site, my constituent sent a spreadsheet to Anglian Water in July 2018 that recorded all the times he had experienced a bad smell. Anglian’s figures say that there were fewer than 15 odour reports in 2018, but I am fairly sure my constituent had more than 15 entries on his spreadsheet. I am not sure how that recording is done, but I will take it up with Anglian Water.
My constituent sent Anglian the spreadsheet in July 2018, having done what it requested him to do, but he attended one of my surgeries in January to seek my help in getting a reply because he had received absolutely nothing from the company—certainly nothing looking like any kind of solution. That is why he found himself visiting his MP to try to resolve the situation. People come to see their MPs as a last resort when they have been unable to get any kind of resolution through the normal channels. For an issue like this, the normal channels should be easily accessible, not surrounded by a kind of wall of bureaucracy that makes it impossible for individuals to get answers to simple, straightforward and genuine questions.
After my office chased Anglian Water for nearly a month, it finally replied to my constituent’s concerns last month—eight months after his original complaint. That is wholly unacceptable.