Veterans’ Welfare

Madam Deputy Speaker, may I say what a pleasure it is to see you back? I declare my interest as a veteran.

On 2 March, I jointly commissioned with the Minister for Veterans’ Affairs a review into the role and scope of Government welfare provision and services for veterans. This will include provision by the Ministry of Defence under Veterans UK. The review will focus on examining the effectiveness and efficiency of welfare services for veterans, and help it to do better as part of a programme of continual improvement.

Armed forces breakfast clubs provide vital support and social opportunities for veterans and serving armed forces personnel. We have one in Keighley and we are hoping to get one off the ground in Ilkley. Will the Minister join me in praising those who are involved in organising them and set out what additional support the Government can provide for these fantastic veteran-led organisations?

I am really grateful for my hon. Friend’s question. He is absolutely right that armed forces and veterans breakfast clubs are an excellent initiative that have taken root across 14 countries, with 150,000 members. They provide a sense of belonging and community to many who have served our country. On a personal level, I like a good Yorkshire breakfast and, if the opportunity arises, I would love to visit his breakfast club.

My constituent Steve Graham served in our armed forces for over 20 years, travelling the world and finally settling overseas, at the site of his last posting. Despite being a UK taxpayer, with a UK home, when he sought to retrain he was required to pay the full overseas rate and treated as a foreign student in order to re-educate himself for his post-services life. Will my right hon. Friend meet me to discuss the case of Mr Graham and other people who may seek to retrain following long service in our armed forces, but find themselves facing significant financial barriers to do so?

I have every sympathy with my hon. Friend’s point, and of course I will meet him. At the moment, for an adult to be eligible for funding for further education, they must ordinarily be resident in England on the first day of the first academic year of the course, and throughout the three years immediately preceding that date. The matter is primarily one for the Department for Education, as he will know, but I am happy to discuss it with him and my right hon. Friend the Minister for Veterans’ Affairs to see what we can do on this matter.

What efforts will be made through the recently announced review of veterans’ experiences? Following the excellent work of the survey carried out by the all-party parliamentary group on veterans, of which I am a vice-chair, what attention will be paid to the different experiences of veterans in the four nations to ensure the best possible outcomes? Sadly, they appear in many cases to have been overlooked and ignored.

I look forward to seeing the hon. Gentleman and his co-chairs later this week, I think, when we can discuss the matter in some depth. I am absolutely sympathetic to the notion that we need to do more for veterans, of course, which is one reason why I have instituted the review to which I have referred. We need to be consciously aware of the lived experience in each one of the four nations of this country.

I call the shadow Minister.

A review of veteran welfare services is long overdue, but I might remind the Minister that it is his Government who have been responsible for worsening veterans services over the past 13 years. Veterans’ mental health waiting times are a week longer than last year, veterans are having to rely on charitable support just to get by, and veteran ID cards are nowhere to be seen for many. Action is needed now to fix these failures, so will the Minister tell the House when we can expect the review to be completed and its findings to be published?

We are recruiting a person to run the review right now. I anticipate the review being completed within three months, if that gives the hon. Lady an idea of timelines. Just so that there is no misunderstanding, may I give an indication of the appreciation or otherwise for the services provided by Vets UK? There were 122 complaints since April last year, versus 1,715 thank you letters. To be clear, the people at Norcross who are working on behalf of veterans—I have visited them; she probably has not—are doing a sterling job and are highly committed to what they do.