Unsuccessful Benefit Decisions Overturned on Appeal

17. What estimate his Department has made of the number and proportion of unsuccessful benefit decisions that were overturned on appeal in the last 12 months.

Our aim is to make the right decision as early as possible in a claim. In 2022-23, there were 80,000 social security and child support appeal tribunal hearings, with 50,000 overturned. We recognise that the overturn rate at appeal is high. However, the numbers must be seen in the context of overall decisions. The majority of appeal tribunal hearings relate to PIP. Since PIP was introduced, 8% of initial decisions have been appealed and 4% overturned at a hearing.

The Minister is being very selective in his use of statistics. The most recent tribunal stats show that an increasing number of cases, the vast majority, are being overturned—something that is certainly borne out by my constituents contacting me. Why are we not getting it right first time? Surely it is a huge waste of resources to be taking so many cases to tribunal?

There is no advantage to anybody in the right outcome not being achieved at the very earliest point. The hon. Lady asks why we often see tribunals reach different decisions. There are a number of reasons, for example, drawing different conclusions on the same evidence, cogent evidence being presented orally within those tribunals, or even perhaps written evidence being provided at the hearing that has not previously been shared. We are taking steps, including having presenting officers feed back to the Department, to ensure that more decisions are got right at the first opportunity.