The coronavirus is currently dominating my work at the DWP. The Department is fully prepared for all eventualities and has conducted extensive planning against reasonable worst-case scenarios. I have been in discussions with the Chancellor and will continue to work across Government to prepare. If claimants cannot attend their jobcentre appointment in person because of self-isolation, work coaches can exercise discretion, so claimants should engage with them—they will not be sanctioned as long as they let us know before the appointment.
As my right hon. Friend the Prime Minister set out last week, nobody should be penalised for doing the right thing. That is why the Government safety net also extends to those who are self-employed or who work in the gig economy. They can apply for universal credit or new-style ESA, and advances are available for universal credit immediately. These are exceptional circumstances and we will support workers to do the right thing for the protection of their health and public health.
The local housing allowance is designed to cover the cheapest third of rents, but in Lewisham claimants face on average a shortfall of £40.22 per week between their rent and their benefits, and that is the case up and down the country. Has the Minister made any representations to the Chancellor ahead of the Budget to ensure that the local housing allowance once again reflects the true cost of renting?
LHAs will of course go up by 1%; I signed that off last year. The hon. Lady will also be aware of the discretionary housing payments that we have been making widely available to councils across the country. But let us face the reality: the Mayor should be building more homes in London.
T2. What steps is the Department taking to enhance the workplace savings programme for my constituents in Kensington?
The Parliamentary Under-Secretary of State for Work and Pensions (Guy Opperman)
As my hon. Friend will be aware, this was introduced in 2012 and has been a cross-party success story. It is fantastically good news for her constituents in Kensington, where 39,000 residents are signed up to an 8% automatic enrolment. Due thanks need to be given to the 5,300 local businesses who are supporting individual constituents, who are receiving 8% per annum workplace savings.
The Government tried to justify introducing the new bereavement support payment in April 2017 on the grounds that it modernises support, but couples who are not married or not in a civil partnership are not eligible. Last month, the High Court in England found that that is incompatible with human rights legislation and discriminates against children of unmarried parents. The Prime Minister has admitted that that is an injustice, so when will the Government put it right?
This is one of the issues on my agenda for us to take forward a consistent and coherent approach, recognising the issue of cohabitees and the impact this can have on children. We are working on particular solutions.
T3. May I take up the Secretary of State on her comment at the beginning on sanctions in the context of coronavirus? Currently, jobseeker’s allowance requires claimants to attend jobcentres in person every two weeks and prove that they have been looking for work—they must show evidence that they have been applying for jobs and going to interviews. Claimants can be sanctioned if they fail to attend the jobcentre, turn down a training course or fail to go to an interview. The Secretary of State said that the sanctions will not be applied if jobcentres are informed in advance, but the process of going through self-isolation may be shocking to the people involved; it may be disorganising what may already be disorganised lives. Can the Secretary of State tell the House that the Department will retain sufficient flexibility to ensure that people will not be punished for doing what the Government recommend?
I have tried to make clear to the House that people will not be penalised for doing the right thing. It is important that people have that conversation with their work coach. As I emphasised to the House, work coaches can exercise discretion but the important thing is a claimant’s ongoing conversation with their work coach.
T4. I am not sure that anyone will be desperately reassured by the idea of exercising discretion on something quite so fundamental. The Government need to be much more robust in their advice. When will that advice be published for jobseekers, advisers and those of us whose job it is to scrutinise what the Government do?
We are working, right across Government, on a number of different scenarios. We are preparing guidance carefully and I assure the hon. Gentleman that rapid progress is being made. The Government will always be guided by the advice of our chief medical officer and the chief scientific adviser, particularly on self-isolation.
T8. From initial submission to award of benefit, how long does the average personal independence payment application take? Will the Government reduce the time period?
The average time is 14 weeks. We continue to review the process. As I set out earlier, with the forthcoming Green Paper we will be looking to identify further ways to improve the claims experience and make it easier to get supportive evidence that increases the likelihood of a paper-based review without the need for a face-to-face assessment.
T5. I have a constituent who cannot walk without aid and has severe depression currently going through the appeals process. That has already taken months, during which time no payments have been awarded to them. My constituent has had to rely on handouts from friends simply to survive. What advice can the Secretary of State give my constituent, or any other person in that situation, to help resolve the situation?
I thank the hon. Member for raising this matter. If he wishes to share the details of the case with me afterwards, I will be happy to look into it. Without the details, I can only give a broad answer. We are doing additional work on the management reconsideration stage to ensure we can help all claimants gather the additional written or oral evidence that could help to change the claim, so that they are less likely to be in the long independent appeal process.
T9. Many of my constituents are taking advantage of the online application for advance payments of universal credit. I recognise that it is a useful facility, but no bank would lend to people in this manner. Will the Minister work to ensure that claimants receive proper debt advice before requesting an advance and look to significantly extend the repayment period?
Advances are an important tool to help the most vulnerable claimants receive the money they need to live on. As part of the application process, proposed repayments and advance payment are explained. All claimants are advised to request a level of advance that is manageable when considering the repayments required.
We have announced that from October 2021 the repayment period will extend to 16 months, but I am very sympathetic to extending it further and am looking at that in detail.