Topical Questions

T1. If he will make a statement on his departmental responsibilities.

Mr Speaker, I feel I should have started with a birthday tribute; I think the credit for that goes to the Opposition Front Bench.

After the wonderful platinum jubilee, which I know colleagues across the House enjoyed, I pay tribute to the work of civil servants across government, who played a key role in facilitating it. As part of the platinum jubilee celebrations, a civic honours competition was held for city status. The Government were pleased to announce that Her Majesty the Queen had commended city status to Bangor, Colchester, Doncaster, Douglas, Dunfermline, Milton Keynes, Stanley and Wrexham, and that lord mayoralty status was granted to Southampton. I know Members will take great interest in those awards.

Colleagues will have seen the work of our armed forces, as part of our work for the jubilee. One of our first actions on taking office was to create the Office for Veterans’ Affairs to co-ordinate support across government. As we approach Armed Forces Week later this month, the Cabinet Office remains focused on our goal to ensure that the UK is the best place in the world to be a veteran by 2028.

Our constituents face ridiculous backlogs for passports, driving licences, decisions from the Home Office and much more across Government. I am afraid that my hon. Friend the Member for York Central (Rachael Maskell) did not get an answer to her question: we are told that this will get better, but we are also told that we can afford to cut 91,000 civil servants—how are those two things compatible?

Let me take that question on directly. First, the situation has got better, and the response has been addressed in Prime Minister’s questions and in other questions today. To be specific about how we are dealing with this, we are looking at business and the scope of machine learning and technology. At the moment, only a very small proportion of the passport application process is automated. If the photo is taken in a booth as opposed to at home, that significantly increases the level of automation that can be delivered and that, in turn, reduces the number of staff who are manually required. It is such a luddite approach from Opposition Members to suggest, when businesses such as Amazon are showing exactly what technology can deliver, that the Government who are there to serve the taxpayer and the public should not embrace the same technology that we see in our best companies.

T3. Many of my constituents are frustrated that, while there are delays in getting passports and driving licences renewed, many civil servants continue to work from home. Will the Minister update the House on his progress in getting civil servants back behind their desks?

Since the pandemic began, civil servants have been delivering the Government’s priorities both from the workplace and occasionally from home. I have written to all Secretaries of State outlining their abilities to ensure that Departments return to pre-pandemic occupancy levels, and my right hon. Friend the Minister for Brexit Opportunities and Government Efficiency has done so, too.[Official Report, 16 June 2022, Vol. 716, c. 6MC.] We are willing to assist in any way we can. I add, by the way, that the vast majority of passport applications continue to be processed well within 10 weeks.

May I say what a luddite approach it is not to see home working as something that can be efficient? We in the Opposition can see that.

Less than a year since his last outsource government review was published, Lord Maude has again been appointed to lead a review of the civil service, a role that he performed in Government for five long years. Will the Minister tell us what value for money and performance measurement has taken place since the conclusion of Lord Maude’s last review; what tender process has been conducted to award Francis Maude Associates that work; and what conflict-of-interest assessment has taken place? Or are Ministers lining the pockets of their mates with the public’s hard-earned money once again?

Usually, one would expect the House to value corporate memory and experience and the fact that the reforms initially put forward by Lord Maude were a cornerstone of the declaration of civil service reform, signed by the Cabinet Secretary and my predecessor as Chancellor of the Duchy of Lancaster, my right hon. Friend the Member for Surrey Heath (Michael Gove). If one looks, for example, at the changes in Government relating to functions and the role of developing functional expertise—whether that is in the Government Property Agency or is about commercial contracts or digital and IT—one can see the value for money that is delivered by bringing in that expertise. This is about learning from the best in the private sector. That is why it is a luddite approach to see any change that brings in technology and new ways of working as a threat to the trade unions that support Opposition Members.

T4. It is clear from the exchanges in the House this morning that not just my constituents, but many constituents are experiencing delays with passport processing, visa applications and driving licence renewals. I know that Ministers have replied on this issue already, but will the Minister reassure me and my constituents that the planned reduction in the civil service will not impact on the capacity of the processing done by those teams, and that the recruitment taking place—particularly in the Passport Office—will be directed into the frontline to speed up the application process?

My hon. Friend will know, having been a senior business figure before coming to the House, that it is about linking resource to outcomes. We have increased resource in the Passport Office on a temporary basis; we have put in 650 staff since April last year to address the surge in applications as a result of the backlog from covid.

At the same time, there needs to be a change in how we deliver public services, and particularly in how we digitalise access to them. Too often, the same information has to be entered multiple times when addressing things from the Government. We will streamline that through the single sign-on process, and the Passport Office will be one of the beneficiaries of that programme.

T2. The Minister will be aware that the worst covid outcomes have disproportionately been felt among communities from ethnic minority backgrounds. What steps will his Department take to ensure that those health disparities are examined under the terms of reference set out?

The hon. Lady raises an extremely important point. In the work of the equalities unit in the Cabinet Office, a key focus is on variations in the data across social groups, place and economic background, so that we can learn the right lessons. I am sure that, as part of the inquiry review, Judge Hallett will be looking closely at the data, particularly where there are variations within it.

I call David Duguid. Not here, again.

T5. May I press the Paymaster General on his earlier answer about contaminated blood? More than 400 infected people have died since the infected blood inquiry was announced. Sir Robert Francis’s report suggests that the Government should offer “substantial interim payments”. How soon will the Government respond to that report and implement its recommendations for those affected?

As I said earlier, Sir Robert will give evidence on 11 and 12 July. The Government will want to hear what he has to say. We will study it very carefully and will act as expeditiously as possible after that.

I was grateful for the recent meeting with the Minister for Brexit Opportunities about the Procurement Bill, along with other hon. Members sanctioned by China. Given the further revelations and documents about the extent of abuse, torture and human rights violations in Xinjiang and other parts of China, will the Government now commit to a full audit of all public service contracts with any Chinese firms that are in any way implicated in those abuses? Will the Government’s default position be to award no contracts to any companies in any way implicated in those forms of abuse?

I very much recognise the considerable interest in and concern about that issue across the House. A cornerstone of our procurement legislation is much greater transparency about the £300 billion of taxpayer spend consequent on that legislation each year. That transparency will better enable the House to have discussions about exactly the point that my hon. Friend raises.

T7. As a consequence of smothering Brexit red tape, a third of UK exporters to the EU have simply stopped trading. Contrary to the frankly ridiculous answer that my hon. Friend the Member for Argyll and Bute (Brendan O’Hara) received, that has hammered the economy, cost thousands of jobs and undermined economic recovery from the pandemic. How can the UK Government claim that Brexit is slashing red tape when it is plainly Brexit-derived trade barriers that are driving businesses into the ground?

That is a very straightforward question to answer. It is the freedoms that we have from our exit from the European Union, on things like the £300 billion of procurement that we have just heard about, that allow us to put clauses in our legislation about social value, targeting procurement to better benefit small and medium-sized enterprises, particularly where that reduces food miles or allows social value around disability employment, an issue that was raised earlier. Those are the social value provisions in the procurement legislation that we are able to have as a consequence of our exit from the EU.