- Motion made, and Question proposed, That this House do now adjourn.—(Rebecca Harris.)
- 2:38 pm
- Thank you very much, Mr Deputy Speaker, for granting me the opportunity to have a debate on this important issue.Since 2020, Thames Water has dumped over 72 billion litres of raw sewage into rivers in London, polluting our waterways and damaging our natural environments. It has done so while accruing billions of pounds of debt and increasingly failing to provide basic services to the nearly 25% of the country it supplies, including my constituents in Richmond Park. Despite this, Thames Water executives have paid themselves almost £8 million in bonuses over recent years, lining their pockets while the company they run continues to pollute our rivers and streams.For my constituents in particular, the name Thames Water has understandably become a byword for poor quality, slapdash repair work, damaging environmental practices, and barely concealed contempt for its bill payers.
- I am grateful to the hon. Member for giving way. My constituents have suffered quite seriously from similar issues, including interruption to water supply to a large part of Reading recently and, indeed, considerable sewage discharges in the river, which, outrageously, are sometimes visible to passers-by who use our bridges and walk by the riverside.
- The hon. Gentleman is absolutely right about sewage discharges. We have had a recent one in Teddington lock in my constituency, causing a great deal of distress to local people.During my time as the MP for Richmond Park, I have received dozens of reports of Thames Water’s negligence. In 2020, more than 1,200 homes in Richmond were left without central heating or hot water for five days when water from a burst pipe ingressed the gas network. Last year, a burst water main on the Manor Circus roundabout went unattended for days, delaying the completion of roadworks that were causing chaos in the area. My residents in north Kingston have had to make their peace with constant congestion caused by an unending series of emergency repair works—all because this failing water giant cannot get its act together. That is just a mere snapshot of the chaos that Thames Water causes for my constituents every day.To add insult to injury, Thames Water is now planning to build a pipeline across a nature reserve in my constituency. The controversial Teddington direct river abstraction project will allow Thames Water to take water from the Thames and replace it with treated sewage just above Teddington lock. The pipeline’s construction will put a rare and valuable ecosystem under threat and subject my residents in Ham and north Kingston to years of building work. This project is only necessary because Thames Water is losing hundreds of millions of litres of water a day through leaks in its system.My constituents are yet again suffering, because the company has spent years paying out hundreds of millions of pounds in dividends to shareholders, instead of investing in its infrastructure. They have to live with the congestion on the streets, the threat of major construction in their parks and the sewage running through their river. Now, they are picking up the tab for Thames Water’s total mismanagement of its finances. I was recently contacted by a constituent who has seen his water bill rise by just over 60% between 2020 and 2024. Every year, more and more of my constituents’ income is going towards propping up a company that shows an utter disregard for them and their community.
- 2:45 pm
- I congratulate the hon. Lady on securing the debate. I am delighted to respond on behalf of the Government.Water is what makes life possible on our planet. It is essential for our health and wellbeing, our economy, the production of food and, of course, clean energy. I want to make it clear from the outset that no matter the individual circumstances of their water or waste water company, the public will always continue to receive those vital services. The Government are committed to ensuring that water companies deliver the performance and environmental outcomes bill payers expect and deserve. Our plan for water will transform our management of the water system, delivering cleaner water for nature and people, as well as securing plentiful supply. The plan is delivering more investment, stronger regulation and tougher enforcement, with water companies investing £7.1 billion in environmental improvements between 2020 and 2025, and an estimated £60 million in capital investment by 2050 to meet storm overflow reduction plan targets.I want to reassure the House that the Government are prepared for a range of scenarios across all our regulated industries, including across all water companies, as any Government should be. The Government’s key priority is the ongoing provision of water and waste water services. There are plans in place to ensure that there will be no disruption to customers’ water or waste water services, and that any incidents that may occur will continue to be quickly addressed, no matter the financial situation of one’s water or waste water company.Regarding contingency plans as they specifically relate to Thames Water, as noted to the House previously, Ofwat monitors the financial position of all water companies, including Thames Water, and takes action when water companies and their investors need to strengthen their long-term financial resilience. However, it is important to make clear that it is for the company and its investors to manage the company’s financial resilience within the context of its licence and broader statutory obligations. The Government are confident that Ofwat, as the economic regulator of the water industry, is working closely with all water companies, including Thames Water, and ensuring that action is taken when financial resilience needs to be improved.
- The Minister says it is not a secret that these regulations exist, but what is currently a secret is Project Timber, which I understand is a contingency plan should Thames Water be unable to operate. Could he say a little more about that?
- I do not want to be drawn into the specific cases of specific companies because there are market sensitivities, but it is clear that these regulations exist for all bodies that provide us with energy, banking, water and all those vital services that our constituents expect not to fall over. The Government have a plan to support those vital sectors in moments of distress. The Government’s priority is the ongoing provision of water and waste water services.
- Can the Minister advise me on the course of action where a water company appears not to be offering compensation where there has been an interruption in supply? Will he perhaps write to me on this matter? A large number of my constituents—several hundred people— have recently had a supply interruption. I inquired with Thames Water some weeks ago as to whether it will pay compensation, but I have not yet had a reply. We are in some distress about this matter. Many residents were affected for two days and were unable to have a shower, do their washing or perform other domestic tasks.
- I am aware of the distress that being without water will have caused to the hon. Gentleman’s residents. Of course, I will write to him formally to set out what he can do.I hope that I have been able to reassure the House that Ofwat continues to work closely with the water companies and their investors. Where it has been determined that financial resilience needs to be strengthened, a wide range of options is available to all water companies.By highlighting the existence of the water industry special administration regime, I hope that I have provided reassurance that the Government have a transparent plan and are prepared for all eventualities when it comes to the provision of vital public services.Question put and agreed to.
- 2:52 pm
- House adjourned.