I beg to move,
That leave be given to bring in a Bill to establish a single custodial tenancy deposit scheme; to provide for that scheme to invest deposits; to require interest on such investments to be used for the provision of tenant advocacy, tenant support and arbitration services; to establish a mandatory arbitration service for the resolution of disputes between landlords and tenants; and for connected purposes.
I declare an interest in that I use the current tenancy deposit system as a landlord. It neither works for landlords nor provides the safeguards the last Labour Government intended in the original legalisation.
I am introducing my Bill partly because of the treatment of my constituent Andy Smith. He was living in an apartment owned by Baron Homes and had a tenancy agreement to December 2018. In January of that year, he was offered council accommodation, which he gratefully accepted, and, as his tenancy required, he got a mutual agreement in writing to break his lease. Given that he had fulfilled all aspects of his contract, one might have thought him entitled to his £650 back. Sadly, that was not the case. Baron Homes alleged that there was damage to the property and said it would keep the entire deposit. I have seen photos of before and after, showing that the damage it alleged was pre-existing, accept for some wear and tear, but, in any event, withholding the deposit was an act of bad faith because the property was to be gutted and turned into two luxury studio flats.
Brighton has a history of rogue landlords, from Nicholas van Hoogstraten, when I was growing up, to Baron Homes today, which has a woeful record of exploiting tenants in our city. It was no surprise, therefore, when Baron Homes forced Andy to challenge its decision through MyDeposits, the tenancy deposit scheme that Baron Homes uses. Judgment day came and MyDeposits ruled there was no damage to the property, but it claimed that Andy had broken his lease early, meaning that Baron Homes could keep the deposit as punishment.
I thought there had been an error. Andy had proof of an agreement to leave early, but, because both the challenge and the withholding of the deposit were not on this point, he had not provided the letter as evidence. I wrote to MyDeposits with the further information, and after chasing them for months, I finally got a very simple letter stating: “We don’t do appeals. There is no right to a review”. When I went back to Baron Homes, its response was to threaten that if Andy continued to complain, it would take him to the cleaners, charge him for council tax covering a period when he was not in the property and require him to settle the rent due. This required further appeals, including to Brighton Council, which, I am pleased to say, ruled in Andy’s favour.
All this is commonplace in Brighton and many other places up and down the country. Just as the law had to change to prevent the practices of people such as Peter Rachman, whose name in the 1960s became a synonym for exploitation and intimidation, so the law again needs to change to prevent the names of, in this case, Ms Blencowe, the director of Baron Homes, and many other landlords and agents from becoming synonyms for today’s unethical practices.