Support Hub for Victims and Survivors of Terrorism

Terrorist attacks leave a profound and enduring impact on individuals, families and communities. Beyond the immediate tragedy, the effects are often long-lasting and complex—shaping lives in ways that are not always visible, and requiring careful, sustained support over time. It is essential that our response matches the scale and nature of that harm.

Today, the Government are taking an important step to strengthen that response through the launch of a new, dedicated support hub for victims and survivors of terrorism.

This national service has been established to ensure that those affected by terrorism can access clear, consistent and trauma-informed support, when they need it and for as long as they need it. It is designed to bring greater co-ordination and clarity to the support available, while complementing the vital work already delivered across the system.

The hub is fully funded by Pool Re, demonstrating the shared commitment of Government and industry to improving outcomes for victims and survivors of terrorism. The support hub will be delivered by a partnership of three highly experienced organisations:

Victim Support, as lead provider, bringing decades of experience supporting victims of crime and terrorism;

West London NHS Trust, a nationally recognised leader in specialist mental health care, with particular expertise in supporting individuals affected by complex trauma and psychological recovery following major incidents;

Peace Collective, a community organisation with deep expertise in trauma-informed support and recovery.

Together, they combine clinical expertise, practical support and lived-experience insight to deliver a service that is both specialist and responsive to individual needs.

Launching today, the hub will provide a single, accessible point of contact for those affected by terrorism. It will offer timely emotional and practical support and access to specialist psychological care, where needed. Support will be tailored to individuals, and will include dedicated provision for children and young people and advice on financial, legal and media-related issues. Crucially, it will provide continuity over time, recognising that recovery is often non-linear, and that needs can evolve significantly in the months and years following an attack.

The service will be available to anyone in the UK affected by terrorism, including those who are bereaved, injured, witnesses, first responders, carers, or otherwise impacted. This includes those affected by past attacks, as well as individuals affected by incidents overseas who return to the UK.

This new support hub reflects the Government’s commitment to ensuring that victims and survivors are not left to navigate their recovery alone. Its model has been designed through a combination of professional expertise and, importantly, the experiences and voices of those it is there to support. At its heart, this support hub is about ensuring that those whose lives are changed by terrorism are met with the lasting support, recognition and care they deserve.