Support for Pensioners

[Dame Siobhain McDonagh in the Chair]

I beg to move,

That this House has considered Government support for pensioners.

It is a pleasure to serve under your chairship, Dame Siobhain. I have secured this debate because not only do pensioners represent an enormous portion of our population—over 10 million people—but the way we support them impacts every single person in this country.

From the start to the end of our careers, we should all aspire to a comfortable retirement for ourselves and our loved ones. I know the Government understand that, because before the election they made big pitches to pensioners. The now Work and Pensions Secretary said:

“Labour are determined to once again be the Pensioners Party.”

The now Prime Minister said:

“My Labour Party will always be on the side of pensioners”.

Members may recall that Labour’s manifesto featured the heartbreaking story of Gary, a pensioner who was struggling to heat his house on his pension. I feel immensely for people like Gary, who have struggled when times were really tough, and who voted with hope for a Government that they believed would reduce their energy bills and look after vulnerable pensioners.

I congratulate my hon. Friend on the excellent speech that he is making. Only today I heard from a pensioner in West Worcestershire on an income of £13,500 who was stripped of his winter fuel allowance last year. He is having to live in only one room, as that is all he can afford to heat. Is my hon. Friend as shocked as I was to hear that example?

I am absolutely shocked, and I will come on to mention a few stories from my own constituents. They are very similar, and I think we are hearing these stories up and down the country.

My hon. Friend is speaking very well about the challenges that older people are facing. I note that there are no Labour Back Benchers here to contribute to the debate. We have the Minister and his Parliamentary Private Secretary, so the payroll are here, but despite all the rhetoric during the general election campaign about supporting pensioners, Labour Back Benchers do not seem to be willing to stand up for them in this debate.

I had noted the same, but I was going to wait until the end of the debate to see if any sneaked in. Perhaps the Whips are calling them now—who knows? We will see whether any turn up to defend the current Government’s record.

The simple reality is that hope for more support was misplaced. Instead, energy bills are up and support for vulnerable pensioners has been cut. The Prime Minister said in April that Britain’s pensioners want politicians who will be straight with them, and I agree. Here is the truth: whatever the failings of the previous Government, and whatever difficulties they had grappling with the impacts of covid, the invasion of Ukraine and their own missteps at times, they always tried to support pensioners. As recently as March last year, the now Pensions Minister, the hon. Member for Swansea West (Torsten Bell), admitted on social media that

“pensioners are an average of £1,000 better off”

as a result of policies since 2010. He may want to reflect on that when he sums up this debate.

Last winter, Gary might well have received £600 from his winter fuel payment and his pensioner cost of living payment; this winter, he might well have received nothing. Like an estimated 9.2 million pensioners who lost their winter fuel payment this winter, Gary may have found himself without the vital support he received last winter to make that choice between heating and eating a little less difficult.

My hon. Friend is making some really important points, particularly with the examples of pensioners who find themselves trapped. The crux of this issue the unfairness, but it is also about the speed with which this policy decision—this political choice—was made. Even as recently as 27 April 2024, the now Prime Minister was saying:

“Britain’s pensioners deserve better. They deserve certainty, and for politicians to be straight with them so they can plan their lives.”

This is not an example of fairness, it is not an example of certainty, and it is certainly not an example of being straight with pensioners.

I absolutely agree with my right hon. Friend, and I will come on to the importance of certainty and stability when it comes to pensions, so that people can plan for their futures, regardless of their age. For the Government to pull the rug out from under the feet of vulnerable pensioners with little or no notice at all is absolutely shameful.

Gary has seen the Government that he voted for with hope and optimism for a better life snatch away the lifeline he relied on. If he is on the old basic state pension, he will have seen 86.5% of his triple lock-backed increase snatched back. Indeed, he could well find that it will take until 2027-28 for his income to reach the level that he might have expected to see this winter.

Gary is not alone, because although this Government talk about millionaire pensioners being able to cope, for many of the 9.2 million pensioners losing their winter fuel payment, that really was vital support. The average pensioner, far from being the millionaire fat cat that the Government would like us all to imagine, earns just over £22,000 per year—similar to the income of a worker on the living wage. The level at which the threshold to keep winter fuel payments was set for a single pensioner means that someone could be bringing in less than £1,000 per month and now be one of the “millionaire pensioners” on whose shoulders the Government have chosen to balance the books.

Age UK estimates that 2.5 million pensioners living in poverty or just above the poverty line, including 1.1 million pensioners with a disability, will lose their winter fuel payment. I have heard so many stories from constituents in Mid Bedfordshire about the impact that that will have on them—stories of people who have had to make the stark choice between heating and eating this winter. I heard from a constituent who now cannot shower, who cooks a hot meal just once a week, and who can turn on their heating only when it is “unbearably freezing”. One constituent told me of the struggles to keep their 92-year-old father warm. Their father has dementia, and he keeps worrying about the bills.

My hon. Friend mentions dementia. Nearly 1 million pensioners in this country are living with dementia. Two weeks ago, NHS England published its priorities, and dementia had been removed, as had the target for diagnosing it. Does he agree that that is a huge concern, not only for those living with dementia, but for the millions of family members and friends who support them?

I know that my hon. Friend cares passionately for people living with dementia and their families, and he makes a very important point. It is another shameful decision by this Government not to support the most vulnerable in our society, and people should be shocked by it.

Another constituent told me that they have stopped using their cooker and that they now find it difficult even to dry their washing. This Government promised that they would be on the side of pensioners. However, as a constituent recently summed it up for me, they feel

“terribly let down by the Government”.

They are right to feel like that. This Government have let my constituents—indeed, all our pensioners—down. They have balanced the books on the backs of people earning less than £1,000 per month. Even if someone is still eligible for winter fuel payments, they will get them only if they have signed up for pension credit.

The arbitrary barrier of the pension credit threshold will mean that many of our poorest pensioners—Age UK estimates that around 1 million people have weekly incomes of less than £50 above the poverty line—will not receive their winter fuel payment this winter. Potentially hundreds of thousands of even poorer pensioners will miss out on vital support, because the Government expect them to answer over 200 questions—two hundred questions—to access the help they need.

Perhaps I am being unfair.

No.

My hon. Friend says no, but I was making a rhetorical statement.

Perhaps I am being unfair. Perhaps the Government care deeply about supporting pensioners and have been working tirelessly to help them. Well, there is another problem there, because a Government working tirelessly to support the most vulnerable pensioners would know exactly how many needed support and how many were missing. They would have a tracker counting down towards zero, and a working culture in the Department for Work and Pensions that meant it did not rest until everyone who needed support received it. Do they have that culture? No, they do not. The Government have already admitted that they have set no targets for pension credit sign-ups, and last month they could not even give me an estimate of how many pensioners below the pension credit threshold will not receive their winter fuel payment this winter. These are the most vulnerable people in our society. It is utterly shameful.

My hon. Friend is being generous with his time. He is rightly highlighting the weaknesses of the Labour Government in supporting pensioners. Does he agree that in many communities, the voluntary and third sector is now stepping forward to provide that support? In my area we have the Borders Older People’s Forum, the warm-ups in St Boswells village hall, the Hawick dementia café and multiple other examples of the voluntary and third sector stepping forward to provide the support that the Government should be providing.

I thank my hon. Friend for making such an important point. Yes, the third sector has come forward to support, but what have the Government done to the third sector? They have applied national insurance increases and reduced the threshold, causing pain and suffering for the sector that our constituents now rely on because the Government have stepped away from their responsibilities.

The support that the Government have given pensioners to cover off the impacts of their decision to cut winter fuel payments is merely the thinnest of political spin. The most prominent such cover is the extension of the household support fund, which itself is an attempt to outsource the protection of vulnerable residents to already under-pressure local authorities that should be focused on delivering high-quality public services.

But it is worse than just outsourcing the problem, because a bit of examination showed that up to be the most disappointing example of the empty words our constituents hate. Despite the spin, the truth is that the household support fund simply has not been designed with pensioners in mind. The east of England receives £32.90 per pensioner. London receives double that: £66.73. When I first saw those numbers and the Government’s description of the household support fund as mitigation for pensioners, I wondered why London’s pensioners had been deemed so much more deserving of support, so I wrote to the Secretary of State. I got the simple answer that the fund is not intended to be targeted at pensioners. The Government have even admitted to me that they do not know how much of the household support fund went to pensioners this winter. Age UK estimates that typically, £1 in every £10 the household support fund pays out goes to pensioners.

What does all that mean for our pensioners? It means more pensioners in hospital—nearly 20,000 more in November and December 2024 than in the same months in 2023, a 6.6% increase. That is 6.6% more stress on our already overstretched health services, and it is nearly 20,000 more pensioners suffering in hospital and potentially suffering lasting ill health, because this Government, which some of them voted for in the belief that they would look after them, forced them to make a choice between heating and eating. It means tens of thousands more pensioners in poverty. Those are the Government’s own statistics.

Does my hon. Friend think it is notable that current chief medical officer, who remains in post under this Government, in his 2023 annual report, cited specifically the concern that cold homes were a driver of hospital admissions? My hon. Friend will also note that delayed discharge from hospital is often a cause of pressure in urgent and emergency care departments, yet the Government have again delayed any changes to social care. While we all recognise that there are often challenges—indeed, as a Minister, I faced them myself—the hypocrisy of those who suggested before the election that there were simple solutions, and yet are now taking decisions that are actively leading to elderly, frail patients being admitted to hospital, at the same time as other decisions are deliberately delayed, is striking.

I thank my right hon. Friend for that intervention. My original speech had an element of social care in it, but I took it out, so I am pleased that he brought that up. This Government have kicked social care reform down the road, and we can kick it down the road no longer. We have to face up to these difficult and tough decisions. There are no simple answers to these things, but my right hon. Friend makes a good point and I agree with him.

I have used the example of winter fuel payments to demonstrate a simple truth. This Government told pensioners that they were on their side. They campaigned for their votes. The Pensions Minister—again, I have been watching his X or Twitter—was even at the pensioners club in Swansea just days before the general election, no doubt reassuring them that he was on their side. Perhaps when he comes to respond he will tell us what he was doing. They have let our pensioners down, without apology, without owning their decision, and without any care for what it might mean for millions of the most vulnerable people in our society.

Now the 9.2 million pensioners—13.5% of the UK population—who are losing their winter fuel payment see the Government talking about sending money that could pay for it many times over to Mauritius. If they care about helping pensioners, they are out of their depth. They did not think about the impact of their decisions and have not bothered to monitor it. If they do not care, they gave pensioners false hope and took it away as soon as the votes were counted. What a sad state of affairs.

On too many issues, the Labour party was happy to talk the talk in opposition, but is unwilling to, or perhaps incapable of, walking the walk in government. In June, the now Work and Pensions Secretary decried the number of pensioners paying tax going up under the Conservatives. In November 2023, the now Chancellor said that the Government were picking people’s pockets by not increasing tax thresholds. Now that the Labour Government are in charge, an estimated 2 million more pensioners will be paying tax by 2032. Time and again we see the same old Labour party, which will say anything to get votes and nothing to help when in government.