Storm Goretti

(Urgent Question): To ask the Chancellor of the Duchy of Lancaster if he will make a statement following Storm Goretti.

I thank the hon. Gentleman for securing this urgent question. May I express my deepest condolences to the family and friends of the man who tragically lost his life in Cornwall during Storm Goretti? Last week, the Met Office issued a red weather warning for wind covering south-east England, with wider parts of the UK covered by amber and yellow warnings for wind, snow and rain. As is normal when these alerts are issued, the Government took action to ensure the necessary preparations for the arrival of the storm were in place. In view of the potential threat to life in Cornwall and in St Ives specifically, the Cabinet Office issued two emergency alerts to approximately 500,000 people on the Isles of Scilly and in Cornwall, both of which were under a red weather warning urging people to stay indoors during the severe winds.

Storm Goretti caused disruption across the UK. However, some of its most significant impacts were felt in the south-west. The storm saw a peak gust of 99 mph on the Isles of Scilly, and it was the worst windstorm in parts of Cornwall and the Isles of Scilly for 30 years. It damaged infrastructure, resulting in impacts on transport, power and telecoms, particularly impacting rural communities in the south-west.

More than 250,000 customers lost power during the storm. This morning, 193 customers remained without power in the south-west as a result of Storm Goretti, with 82 identified as vulnerable customers who continue to be offered support by local authorities. The industry expects that all remaining customers will have their power restored by later this afternoon.

While reconnections are continuing at pace, I am aware that a small number of customers have been off supply for an extended period. They are in some of the hardest-to-reach parts of the network in remote rural areas. My right hon. Friend the Energy Secretary remains in close contact with National Grid Electricity Distribution on the progress of restoration and to ensure remaining supplies are reconnected as soon as possible. Support is being provided to vulnerable customers by local authorities while the power supply is restored. Yesterday, National Grid Electricity Distribution deployed 900 engineers and field staff across the south-west to further support restoration efforts and to reconnect those without power as soon as possible.

Overall, the response to the storm has been managed effectively and the local response mechanisms have worked well. That is testament to the work of the local resilience forum, which includes emergency responders and utility workers, as well as the local communities who have pulled together to work so hard in difficult conditions to keep people safe. During these periods of disruption and damage for so many, it is ordinary people looking out for their neighbours and those most vulnerable who help us to recover and repair and to begin to get back to normal life. I am sure that the whole House will join me in paying tribute to those communities and in committing to do all we can to support them now and when severe weather hits again.

I thank the Minister for his reply. He has described the impact that the storm has had on our communities. As he rightly says, west Cornwall and the Isles of Scilly took the brunt of the storm, but it nevertheless had a devastating effect throughout Cornwall, south-west England and beyond. Nursing home patients were evacuated with haste, homes were without power for many days, and thousands of vulnerable people were isolated—indeed, they still are.

Many residents in my constituency have observed that if this same level of destruction, service outage and loss of life had happened in London and the home counties, the national media would have given it headline billing for days and the Government would have declared a national emergency. Frontline workers have been amazing and communities have come together incredibly well, but in spite of the Minister’s optimism, I have discovered that utility company reports of figures for reconnected homes are unreliable.

I have also discovered that our society is more reliant on these utilities and services, and less resilient. Many places affected by these outages have not been able to communicate because all power, broadband and mobile signal had been cut. Higher authorities decided to turn off the analogue signal some time ago, and that has meant that people in vulnerable positions have not been able to communicate their vulnerability. That is a serious matter, particularly for people who are traumatised and isolated.

Service providers have told people to phone or follow advice on their website or just click the app. How can they do that if they are completely cut off? I must therefore ask the Minister: why have the Government not considered or viewed this as a national emergency? What additional support will the Government provide beyond the compensation that utility providers are obliged to provide? Will the Government review the Bellwin funding formula, which seems designed not to help neither very small authorities, such as the Isles of Scilly, nor very large ones, such as Cornwall? Finally, will the Government agree to review the resilience of systems that provide a means of communicating in such circumstances?

Order. Before I call the Minister, I make it clear to Members that I intend to prioritise those representing areas of the country most affected by Storm Goretti. This may be a test of my geography.

I very much appreciate the reasonable and diligent way in which the hon. Gentleman has made his points. He is absolutely right to come here to represent his constituents, and he has done so very effectively. While he will understand that it is not for me to take a view on how these matters are portrayed by the national media, I can give him an absolute, categoric assurance that the Government care just as deeply about his constituents in Cornwall as we do about residents right across the country. I personally know Cornwall incredibly well, and I think it is an extremely important part of the United Kingdom.

My own constituency also feels that it is a long way from the centre, and often feels that it is being neglected and that other parts of the country get preferential treatment. I can therefore say to the hon. Gentleman, and to other Members from the county of Cornwall, that we take the points they are raising today very seriously, and I can assure the hon. Gentleman that Government Departments, agencies and local partners have worked, and will continue to work, very closely together to ensure that Cornwall has the same emergency support, recovery funding and resilience measures that would be available to other parts of the country, including the parts that he mentioned. Those measures include support for affected households and for businesses, the important co-ordinating activity that takes place with local authorities, and the engagement with utility providers and the emergency services, to ensure that we are working collectively to restore services as quickly as possible.

We fully recognise the particular vulnerabilities of coastal and rural communities like the one that the hon. Gentleman represents, and the fact that severe weather and the conditions that we have seen over the past few days will inevitably cause significant disruption to infrastructure and livelihoods in areas such as Cornwall. However, the Government remain absolutely committed to standing alongside Cornwall as the recovery effort continues, and to ensuring that no community in Cornwall—or anywhere else in the United Kingdom, for that matter—feels overlooked or treated differently because of where it is located.

Order. I very much appreciate the Minister’s comprehensive response—as, I am sure, do Cornish Members—but it was twice as long as his initial response to the urgent question. Perhaps answers could be slightly shorter.

Let me first take this opportunity to thank members of the emergency services teams and the utilities, the volunteers and everyone across Cornwall who has looked after their neighbours and responded so brilliantly to a storm that tested the resilience of rural and coastal Britain to the hilt. It exposed vulnerabilities in our infrastructure and emergency planning that could affect any part of the country.

The hon. Member for St Ives (Andrew George) mentioned the communications technology that proved unreliable after the shift from digital to analogue. It failed without power, leaving people completely cut off. Could that be taken into account for the purpose of future back-up, perhaps through satellite communication? Could we move towards that more quickly? The priority response services for vulnerable people rely on sign-up and the ability to contact those people. Will the Minister agree to look at that when it comes to future incidents, given that the climate is changing? This storm was incredibly ferocious and terrifying, but there are likely to be more like it.

I am extremely mindful of your earlier guidance, Madam Deputy Speaker, with regard to brevity. I hope the House will understand that I was just seeking to convey the seriousness with which the Government take these issues.

My hon. Friend has made an important point about telecoms, and I give her an absolute assurance that we will look carefully at this—as, I know, will the local resilience forums. Having discussed the matter with colleagues in the Ministry of Housing, Communities and Local Government earlier today, I know that there is a process in place whereby the forums will conduct both a hot debrief and, subsequently, a cold debrief, in order to look carefully at what has happened and what lessons can be learnt from it. My hon. Friend has made an important point, and we will of course consider it carefully.

I call the shadow Minister.

I join the Minister in thanking the emergency services, local authority and Environment Agency staff and volunteers, who have worked tirelessly to recover from the storm and to keep the public safe. I also join him in sending our condolences to those families who are grieving and whose lives have been upended by the storm.

Given the severity of this and earlier extreme weather events, what further preparations will the Government make for future storms and for adverse weather? Do they plan to carry out further storm preparedness exercises, and to implement lessons learnt from the previous test of the emergency alert system in response to these extreme weather events? What further discussions have they had, internally and with local authorities, utility providers and emergency services, to co-ordinate the continued response to this storm? Does the Minister agree that the latest mass power outages in the south-west show that the Government should reconsider their drive for more electricity pylons and instead back faster undergrounding of cables, particularly in high-wind zones?

As we heard from the hon. Member for Truro and Falmouth (Jayne Kirkham), many people reported that when the power failed, mobile signal followed shortly after. What are the Government doing to ensure that telecommunications masts have enough battery or generator back-up to remain operative during 48 or 72-hour storm cycles? What assessment has the Minister made of the implementation and operation of the severe weather emergency protocol to support the most vulnerable, particularly those sleeping rough, in rural areas such as Cornwall and the Isles of Scilly? Storm Goretti has led to significant rainfall in many parts of the country. What assessment have the Government made of localised flooding, and will support be made available to those affected by the storm through the flood recovery network? I understand that the floods resilience taskforce met on 8 September. I should be grateful if the Minister could outline what actions were taken following that meeting to prepare for eventualities such as this.

I am grateful to the shadow Minister for the points that he has raised. He is right to recognise the efforts of all those involved in the operations to support local residents and to restore power where it has been lost. I think it worth pointing out that while normal people will hunker down in these very difficult conditions, we should collectively pay tribute to those who do not that, but go out and brave the elements in order to restore power and provide support for residents who need it.

The shadow Minister made some good points about the importance of looking carefully at these matters and ensuring that Governments are properly prepared for future incidents. I have looked carefully at the response to Storm Arwen a number of years ago, and I think that the Government can learn a fair amount from that particular response. I will ensure through the Cabinet Office, working with colleagues across Government, that we look very carefully at the response to this recent storm and ensure that we are drawing lessons from it so that, as a country, we can be as resilient and as well prepared as we can be for the future challenges that we will undoubtedly face.

The shadow Minister specifically raised the issue of telecoms. While I know he will understand that telecoms equipment is usually highly resilient and major outages are extremely rare, most telecoms equipment relies on a power supply, which of course can be disrupted by severe weather. On the rare occasion that the sector does experience an outage, there are statutory obligations on telecoms providers to maintain the availability of services and report significant outages to Ofcom. However, in general terms, I give the shadow Minister an absolute assurance of the seriousness with which we take these matters. We will look very carefully at the response and ensure that we draw all the right lessons from it.

Meur ras, Madam Deputy Speaker. Jutting out into the Atlantic, Cornwall and the Isles of Scilly have often found themselves on the frontline of nationally significant weather events. As my hon. Friend the Member for Truro and Falmouth (Jayne Kirkham) mentioned, the predictions are that storms like Goretti will become more and more frequent. This is a reality that I am not convinced has been taken seriously enough by consecutive Governments.

The response from the people of Cornwall and the Isles of Scilly before, during and after Storm Goretti has been nothing short of remarkable, but can I urge the Minister to please commit to a comprehensive cross-departmental review of the resilience of essential Cornish and Scillonian infrastructure, communications and priority list support?

I am very grateful to my hon. Friend for the good and reasonable point he has made. I reiterate the point I made earlier to the hon. Member for St Ives (Andrew George) about the Government’s commitment to Cornwall. I absolutely recognise that Cornwall, like many other coastal communities, can feel geographically isolated and a very long way from the centre. The Government understand that, as do I as the Minister for resilience.

My hon. Friend made good points about looking in the round at the resilience of Cornwall specifically. Let me give him an assurance that I am very happy to continue the conversation with him and other colleagues. I will look carefully at the detail of the point he has made and, as I say, I am happy to discuss it further with him.

I call the Liberal Democrat spokesperson.