Last month I announced a landmark package of measures to better protect children online. We announced that social media companies will no longer be able to offer their services to under-16s, introduced new restrictions on livestreaming and communications with strangers, and became the first country in the world to ban chatbots that offer sexualised content to children. We took these steps for a simple reason—to give children the best start in life, ensure their safety and wellbeing, and put power back in parents hands.
Today, we are publishing the second part of our response to the “Growing up in the online world” consultation, which had more than 116,000 responses from children, parents, teachers, industry, and civil society. Together with the measures announced last month, today marks the next step in our commitment to fundamentally reset expectations of what is safe and suitable for children online while ensuring young people are equipped to thrive in the digital world.
Default overnight and persuasive design restrictions
We know that online risks do not end when a child turns 16 years old, and our consultation results showed that nearly one in three children want help managing their screentime. We have heard clearly that we must support older teenagers to make safe, informed choices about their experiences online. We must also ensure that older teenagers are afforded appropriate levels of responsibility and agency as they approach adulthood. We will therefore require social media services to apply sensible default protections for 16 and 17-year-olds. These will include default overnight restrictions, with alerts and push notifications muted during a curfew period of midnight to 6 am, and default restrictions at all times on persuasive features such as autoplay and personalised recommender feeds to reduce infinite scrolling and make it easier for teenagers to log off.
This is about giving these older children more choice and control over the feeds and reducing that sense that they can never switch off being online. This will allow them to develop healthier online habits and focus on the development of their futures.
Artificial intelligence chatbots
The Government are also taking further action on AI chatbots and their impact on children and young people. We heard through the consultation of the benefits chatbots can offer children, particularly around education and creativity. But we also heard concerns about the novel risk emotional dependency can pose. We will therefore require mandatory breaks for under-18s using chatbots and will work with experts on how frequently, and for how long, these should happen.
I have said previously that there are serious concerns with other chatbots, including therapy chatbots. We will work with Department for Health and Social Care and the Medicines and Healthcare products Regulatory Agency to take stronger action on chatbots that may pose risks to children, through harmful, inaccurate or unverified mental health advice. We can commit today to consider a full range of options, including, if necessary, banning certain services that present a threat to children where other regulatory and safety mechanisms are insufficient. We will ensure the regulatory system for AI medical devices supports children to access trusted, evidence-based support. This will ensure that, where children seek medical advice, children and their parents can be sure that it meets certain standards and is safe.