On a point of order, Madam Deputy Speaker. I apologise: there are three parts to this.
On 23 May, I raised a point of order about the failure of the Department for Business, Energy and Industrial Strategy to respond to my correspondence on behalf of my constituent, Mr Brian Price of Treorchy, since I first wrote to the Government on 25 November 2020—not 2021. Eight letters, one parliamentary question and a point of order later, and a month after that, guess what? Still no reply. What can I do?
Likewise, I wrote to the Foreign Secretary making a formal subject access request to the Foreign, Commonwealth and Development Office on 8 March of this year. I was told that I would get a formal response within a calendar month. On 20 April, the FCDO wrote to give a new date to respond—20 June. Guess what, Madam Deputy Speaker? Last week, I received this reply:
“We cannot at this stage give you a definitive date of when we will be able to issue our reply.”
But the law requires answers to subject access requests within a calendar month. What can I do?
So far, this month, we have had 42 passport cases in my constituency—and that is just this month—and 16 new passport cases today. My constituents ring and ring and ring, but they get no answer. When my staff ring on their behalf, they often get an answer on the phone, but, again, there is no substantive answer at the end of all of that. What can I do?