Points of Order

On a point of order, Mr Deputy Speaker. I seek your advice on how my constituent, Mr Walker, can get a response to his pension credit application. He made his application on 13 September last year but has had no response. Despite many follow-up calls and three complaints by his Age Concern caseworker, he has heard nothing from the Department for Work and Pensions. He is 73. The long delay means he is dependent on food bank vouchers and is at imminent risk of homelessness because his housing benefit is contingent on his pension credit.

I thank the hon. Lady for her point of order and for giving me notice of it. Clearly, this is a very urgent matter and it is right that it should be addressed in this way. I hope that the Whip on the Treasury Bench will ensure that the Minister gets to hear of it and that action can be taken as quickly as possible.

On a point of order, Mr Deputy Speaker. I apologise unreservedly for the intemperate language I used during Prime Minister’s questions. I was wrong to use the term “fascist” in relation to the Israeli Government and understand why this was particularly insensitive, given the history of the state of Israel. While there are far-right elements in that Government, I recognise that the use of the term in this context was wrong. I would also like to apologise for the use of the term “apartheid state”. While I was quoting accurately Amnesty’s description, I recognise this is insensitive and withdraw it.

I thank the hon. Lady for her point of order. It now stands on the record.

On a point of order, Mr Deputy Speaker. An essential part of being a Member of this House is to represent and support our constituents when they approach us for assistance. Members on all sides engage, or hope to engage, with UK Visas and Immigration on a regular basis through what is called the MP engagement team. My team and I have been seeking to engage with the MP engagement team since September 2022, without a single response. Given that it is my duty, and that of Members across the House, to support our constituents in their engagement with UKVI, what would you advise me and other Members to do on behalf of our constituents when there is an utter lack of engagement from UKVI’s MP engagement team?

I thank the hon. Gentleman for his point of order and for notice of it. Again, he makes an incredibly important point. We expect, when we contact Government agencies, that they will respond in a very timely manner. That clearly has not happened in this case, and I ask the Whip on the Treasury Bench to ensure that the Department gets to hear of it.

On a point of order, Mr Deputy Speaker. I thank the hon. Member for Liverpool, Riverside (Kim Johnson) for making that statement in her point of order, but my understanding is that the use of language such as “apartheid” and “fascist” is not just insensitive but a breach of the International Holocaust Remembrance Alliance definition of antisemitism.

Mr Deputy Speaker, what advice will you and the Speaker’s Office be providing to the leaders of all the parties in this House about the language we use here and the importance of tackling deep-rooted antisemitism in our political culture, which at this point in time is so evident on the left of politics? It is less than a week ago that you sat in the Chair when we were here for the annual debate on Holocaust Memorial Day. You ended that debate with very powerful words. It is incumbent upon us to tackle this deep-seated problem, is it not?

I thank the right hon. Gentleman for his point order. Mr Speaker has made it absolutely clear on several occasions that temperate language should be used throughout proceedings in this Chamber, and there are very good reasons for that. Thank you once again.

Bill Presented

Lifelong Learning (Higher Education Fee Limits) Bill

Secretary Gillian Keegan, supported by the Prime Minister, Secretary Steve Barclay, the Chancellor of the Exchequer, Secretary Suella Braverman, Secretary Grant Shapps, Secretary Michael Gove and Robert Halfon, presented a Bill to make provision about the determination of the fee limit for higher education courses provided by registered English higher education providers subject to a fee limit condition; and for connected purposes.