Park Home Owners

I beg to move,

That this House has considered Government support for park home owners.

It is a pleasure to serve under your chairship, Sir Alec. I am grateful to the Backbench Business Committee for granting this debate. I want to acknowledge the turnout, which is pretty impressive, given that we were voting so late last night. I hope it demonstrates to the Minister how passionate people are about this topic.

I am proud to represent six park home sites. In Rushcliffe, as in many constituencies represented here, mobile home sites can be found everywhere. They can be found on the edge of more urban areas, such as the Bassingfield Lane, Carlight Gardens and Greenacres sites near West Bridgford; in smaller village or town settings, such as Radcliffe Park in Radcliffe-on-Trent; and in idyllic rural settings, such as the Tollerton Park site near Tollerton village, or the Langar Woods site near Langar. As those who can count will realise, those are all six park home sites in my constituency.

Speaking of idyllic rural areas, there is none more so than my constituency of Henley and Thame. The average house price is more than half a million pounds, so park homes offer an affordable alternative, yet the 10% charge when people come to sell the homes makes it really difficult. Does the hon. Member agree that it is a good thing that the Government have launched a review, but that more detail is required on the timeline?

Absolutely. I am sure that we will talk a lot about the 10% sales commission, but the hon. Member is right to raise it early on. I am pleased that the Minister leading on the reforms is here. I am sure that he will be listening closely to what Members have to say today.

Wherever they are located, mobile home sites are great places to live. They are radically different from the stereotypes of so-called trailer parks from the 1970s and ’80s. Among other things, they offer independence, security and supportive communities. Over the past 21 months, I have been fortunate to work with people from all six Rushcliffe sites on issues related to living in a mobile home. When I applied for this debate, I told the Backbench Business Committee that one thing I have tried to do as a Member of Parliament is to find a couple of policy areas in which small changes can make a big difference to a large number of people. I believe that park or mobile homes are one of those areas.

An estimated 160,000 people live in mobile homes in England alone. In effect, that is two whole constituencies of people, or the equivalent of the population of Northampton, Norwich or Reading. However, because of the geographical dispersion of mobile home sites around the country and the lack of critical mass—on average there are fewer than 100 residents per site—mobile home residents are talked about only sporadically. When they are talked about, warm words are rarely followed by action. I am determined that this Parliament will change that for good. To that end, I welcome the fact that in March this Government opened a call for evidence, which closes on Friday 29 May, on the 10% commission charge on park home sales. That is a significant step forward. I hope that today’s debate will ensure that the voices of park and mobile home residents are amplified and heard clearly by Ministers and civil servants as that work continues.

Park home owners across my constituency of Stafford, Eccleshall and the villages have contacted me about the deeply unfair 10% commission charge. It is a levy that has not been changed in almost 45 years, and it falls hardest on the older residents, who make up about 80% of park home owners, so I was delighted to see the Government announce the long overdue review in March. Does my hon. Friend agree that after years of neglect by previous Governments, park home owners deserve real, meaningful reform that finally gives them the financial security that they need?

Yes, and I will talk about that in a moment. There has been cross-party consensus on the need to make changes, but it will fall to this Government to make them. I am pleased that in advance of this debate, we saw that move from the Government, and I trust that there will be proper, meaningful change in due course.

I hear repeatedly from park home residents in my constituency that they do not understand what the 10% charge is actually paying for. They feel that they have very little leverage and are stuck in a system that they cannot challenge. Does the hon. Member agree that any review must go beyond another round of evidence gathering? This time, park home residents will expect real change.

The hon. Lady is absolutely right. I will talk later about the different reasons that have been given for the 10% commission, which demonstrate in and of themselves that nobody is sure what it is for. It is a hangover from a past era.

I am grateful to my hon. Friend for securing this debate and to the Backbench Business Committee for granting it. I have had the pleasure of visiting Stonehill Woods Park in my constituency, a wonderful park homes community where I heard residents’ huge frustrations about the regulation of park homes, particularly the 10% sales commission. Does my hon. Friend agree that the Government should look carefully at all the evidence provided as part of the consultation, and at whether the 10% commission can be reduced or scrapped entirely?

I trust that the Minister and his team will do exactly that. This is not just about the 10% sales commission; there are broader issues impacting park home residents. I will come on to those matters shortly.

Let me say two important things. First, mobile homes can be a very good housing option. They typically offer people a smaller, more manageable home in an attractive, close-knit community. The quality of mobile homes has improved considerably over recent years; the sites are often now home to a diverse mix of individuals and families, just like any other location.

Secondly, and critically, for most people park homes are not a second home or a luxury purchase; they are their only home. They therefore represent security, independence and a lifetime of savings, just like the bricks-and-mortar properties that most of us inhabit. That is precisely why protections for mobile home owners matter. We are talking about 160,000 ordinary people living ordinary lives in 100,000 increasingly ordinary properties, but they are underpinned by out-of-date legislation and perceptions. Rightly, the Government are looking at major commonhold, leasehold and fleecehold reforms to end the feudal leasehold system and the injustice of unfair maintenance costs, but as part of those wider changes, park and mobile home owners must not be forgotten. I hope that today’s debate will make sure that they are not.

On mobile homes, MPs from parties of all colours have talked over the years about mis-selling, poor maintenance, weak enforcement, opaque utility charges, disputes over pitch fees, sale blocking and the 10% commission charge when a home is sold. Most concerningly, MPs have often alluded to the imbalance of power between mobile home residents and site owners.

I have been contacted by residents of the Harden and Bingley Park on Goit Stock Lane in Harden. They feel trapped in their relationship with the site owner, which they have said does nothing. On the 10% commission, they want to give the whole of their estate to their family as an inheritance. Does my hon. Friend agree that it is important that residents feed their views into the consultation, and that we make sure that the deal between park home owners and residents is fair and proportionate?

My hon. Friend is absolutely right. The consultation is being run for a reason. I encourage anyone watching the debate or emailing their MPs about it to go further and engage with the consultation, because I am sure that the Minister is looking forward to review those responses.

I thank the hon. Member for securing this valuable debate. I have a good number of park home sites in my constituency. Not only do they suffer the 10% commission, poor maintenance levels and high service charges, but they have atrocious service on the utilities that they have to buy through the park home owner. Some years ago, one site collectively was charged £100,000 for a water leak, which was £1,000 a home. I got that refunded from South West Water. The same site recently had blocked drains over a weekend, so people could not flush their toilets, and their Calor gas system was deemed unfit for use, so they had no heating. Is that an acceptable way to run a site? Does the hon. Member agree that residents need better enforcement and support, and not just from the site owner?

Order. Before the hon. Gentleman responds, let me say that this is an exceptionally well-subscribed debate. The Front Benchers’ wind-ups will start at 10.30 am, so I ask that interventions be short and sharp.

Thank you, Sir Alec. I will press on, but the hon. Member is absolutely right and has touched on some issues that I will talk about. I congratulate him on ensuring his residents got their money back.

Most concerning, and often alluded to by MPs, is the imbalance of power. A park home resident may own the home they live in, but they are not in control of the land beneath or around it, and they often have a very limited say in related decisions. When the same person or entity controls the site, the pitch, the rules, the maintenance, potentially the utilities, and the conditions under which the home is sold, it is understandable that residents feel exposed.

That can and must change. It needs only relatively minor adjustments to legislation. I trust that the Minister and his team will prioritise that in the next parliamentary Session, given the tangible difference that can be made to the lives of 160,000 people up and down the country.

Will my hon. Friend give way?

I will press on and see where we get to. I will not go into detail about many key issues facing park and mobile home owners—I am sure colleagues will touch on them, as they have already started to—but I want to mention, up front, some key items that are common across all sites.

The first is maintenance and site standards. Site residents frequently report poor upkeep, damaged roads, drainage issues and neglected communal areas, despite continuing to pay high fees directly to the site owners. One of my six park home sites has repeatedly raised issues about poor waste disposal, leading to rats on site, and intermittent issues with water and heating quality. Such issues raise fundamental questions about transparency and accountability in how residents’ money is used.

Secondly, there is the transparency of pitch fees and charges. While preparing for the debate, I was made aware of several threats of eviction for non-payment of pitch fees and charges, some of which have been legitimately contested by residents. More than once, the management of mobile home sites has been described as the wild west. It is clear that stronger protections are needed to prevent unscrupulous practices.

Thirdly, the word “enforcement” has already been mentioned. In one case, a constituent of mine was chased for six years by a management company to pay for drain clearance that was not her responsibility. Although rights exist, and local authorities have powers, many residents feel unsupported when issues arise. They may be passed between councils, tribunals and advice services. They may fear repercussions for complaining. That creates an enforcement gap between legal rights and the ability to exercise them, particularly for vulnerable residents.

Fourthly, transparency over utilities has been raised with me by constituents at one of my weekly surgeries. Where residents receive electricity, gas or water via the site owner, it can be difficult to understand billing, fairness and eligibility for support. Residents need clear, enforceable rights to transparent billing, fair pricing and clarity on the Government’s engagement with Ofgem’s work on resale pricing.

Order. As 17 Members have indicated a wish to speak, I will set an immediate three-minute limit.