We have made £500 million available across the UK to support vulnerable households this winter. It really is for local authorities, which are closer to their communities, to use the funding to support those with needs for food, utilities and wider essentials. They are best placed to design schemes that support those most in need locally.
The £500 million household support fund is extremely welcome and my local council is busy ensuring that support reaches those who need it through their excellent Helping Hand scheme. Will my right hon. Friend join me in congratulating Buckinghamshire Council on ensuring that a comprehensive package is available for those who are sadly unable to put food on the table or heat their homes, and will she set out what more can be done to ensure that those in such distressing circumstances know that local authorities have the resources and should be the first port of call?
My hon. Friend is right to praise Buckinghamshire Council, which was allocated £2.4 million from the fund. It is fair to say that local authorities delivering the household support fund have access to elements relating to health visitors, social workers and housing departments, and access to the benefits system through the Searchlight portal, to identify people who may need help at this time and are most in need. Of course, people should turn to their councils for that support, and they should be warmly welcomed.
According to the Resolution Foundation, the combined effect of the removal of the £20 universal credit uplift and the Budget measures means that 3.6 million households on universal credit—three quarters of the total—will still be worse off this winter. These measures take £3 billion out of support for the poorest, so how far does the Secretary of State estimate that the £500 million household support fund, which is equivalent to just one sixth of the amount that has been removed, will reduce the level of hardship for people this winter?
The hon. Lady will recognise that some of the announcements made in the Budget recently will, I expect, provide some direct support for people working or, indeed, encourage people into work. However, the £500 million, being a targeted fund, will be a great support, with people identified by local councils that know who to target in this regard. It is also fair to say, as has been said many times, that the uplift was temporary, recognising the situation that we are in, and candidly, it was far more generous than ever happened—or rather, never happened—when we had the 2009-10 financial crisis.
Like my hon. Friend the Member for Buckingham (Greg Smith), I pay tribute to Buckinghamshire Council for all that it has done with the Helping Hand scheme. Does the Secretary of State agree that in a place such as High Wycombe, where riches and poverty are often found so close together, it is imperative that we equip councils to provide local people with the local help that they need?
I strongly agree. That is why we are working through local authorities, which understand their communities well, without there being blanket schemes. It is important that that is reflected around the country, including in places such as High Wycombe.
2. What steps her Department is taking to tackle delays in payment of the state pension.
The Parliamentary Under-Secretary of State for Work and Pensions (Guy Opperman)
I am advised that all delayed claims have been processed, except for those that require further customer information. Some 70% to 80% of claims are now made digitally by Get your State Pension, with over 50% being cleared the same day. We are, however, introducing a new tele-claims service that will supplement the paper applications, which we accept have been lengthy and have incurred delays.
Universal Credit Standard Allowance: End of Uplift
Universal Credit Claimants: Support
Universal Credit System Resilience: Covid-19
Disabled People: Support in Work
Young Jobseekers
End of Universal Credit Uplift: Household Budgets
End of Universal Credit Uplift: Risk of Poverty
State Pension and Pension Credit: Kettering
Universal Credit: Predecessor Schemes
Pensioners: Poverty Levels
Benefit Claimants: Cost of Living Increases
Topical Questions
20 of 151 shown
Glasgow Central
I thank the Minister for that answer. Two of my constituents should have started receiving their state pensions at the start of August and were on the verge of destitution when I was contacted in October by the welfare rights officer at Glasgow West housing association. Following the intervention from my office, both have now received what they were due from the Department for Work and Pensions, but they are by no means the only people to be hit by this latest DWP shambles. I am really concerned for people who do not have anybody like a housing association or an MP to advocate for them, so will the Minister tell me how many people he estimates have been affected by this altogether? What more can he do to put it right and make sure that those who do not have somebody advocating for them do not get left behind?
Guy Opperman
We accept that there have been delays, and we have taken significant action in the form of the redeployment of 700 staff to address those. I am pleased that the cases of the two constituents that the hon. Member outlined have now been addressed. The particular problem has been in respect of the receipt of further information from particular applicants, and those matters are being addressed on an ongoing basis.
People work hard all their lives and pay in to save for their retirement; they deserve to be paid their state pension on time. Colleagues across the House, as we have heard, are reporting more and more cases of delays in payment, some of which are as long as three months. This is a basic service provided by the Government, which we all rely on. How on earth did these delays come about? When will the Government take this seriously, and when will pensions finally be paid on time?
Guy Opperman
Obviously, the hon. Gentleman did not listen to my earlier answer. This matter was addressed by the end of October. The reality of the situation is that the pandemic has caused delays to state pensions, with issues relating to illness, self-isolation, caring, training, location, staffing, equipment, recruiting. I could go on, but these matters are being addressed.
There are not just delays to the state pension, but underpayments. The British Government are also set to hammer pensioners’ incomes, with a cut of £2,600 on average over the next five years as a result of their plan to break the pensions triple lock, which the House of Lords rejected last week with a majority of 102—led, indeed, by a Conservative. Will the Minister do the right thing and U-turn on his plans to scrap the triple lock on pensions? If not, is it not the case that the British Government just cannot be trusted with pensions, and that the only way to ensure dignity and fairness in retirement for Scots is with independence?
Guy Opperman
I have heard it all. How on earth the Scottish Government, were they in any event to get independence, would be able to pay ongoing state pensions is a mystery that no Scottish politician has ever been able to answer. The factual reality is that the state pension, by reason of the triple lock, is up £2,000 per person, something that would never happen under an independent Scotland—that is for sure.