One of the things that keeps me awake at night is how we ensure that people are protected—the most vulnerable and rural communities in particular—as we transition from the copper network to fibre. That is why I was glad that, in November last year, I was able to get all the network operators to sign up to a new code of conduct that will, I think, provide precisely that protection.
Dominic’s aortic aneurysm burst at his rural home five years ago. With no phone signal in their stone-built house, it was a 50-minute landline call to emergency services that helped his wife keep him alive while they waited for an ambulance. As Dominic waits for more open heart surgery, can the Minister reassure his family that we are doing all we can to mitigate the risks to him and other vulnerable people during power cuts?
I certainly can. I send my best wishes to my hon. Friend’s constituent. He said that it is a stone-built house; he is absolutely right that there are particular difficulties with mobile signal in stone-built houses—I live in one myself, in Porth in the Rhondda. One thing that we have done recently, as a result of the pressure that I have put on people, is to ensure that the battery back-up power is not just the Ofcom-guaranteed one-hour minimum, but considerably longer, and that is what lots of the operators are now providing.
What awareness is there in very rural areas where there is not great broadband coverage and very poor indoor mobile phone coverage—sometimes no coverage at all—of the effect of this change, particularly in places where there are frequent and sometimes extended power cuts? When can we expect a full national awareness campaign?
I welcome the right hon. Gentleman’s comments—I am glad that he is expressing an interest in this issue. He took part in a Westminster Hall debate on it only a few weeks ago, when I was a bit grumpy with him, for which I apologise. He makes some good points. He may not be aware of the campaign, which is already up and running, so obviously the awareness campaign needs to do a bit more work to make him aware of the awareness.
8. What steps his Department is taking to improve digital inclusion in North Somerset constituency.
Innovation: Hertfordshire
Artificial Intelligence: Environmental Impact
UK-US Trade Agreement: Digital Services Regulation
Public Sector Productivity: Technology
Topical Questions
Prime Minister
Engagements
20 of 136 shown
Steff Aquarone
Liberal DemocratNorth Norfolk
Many rural villages in my constituency still suffer from poor broadband access, with no clear date for when it will get better and more demands for huge expenditure to get them connected to the network. I think particularly of residents in Banningham, who have suffered from poor broadband access for years and feel they are at the bottom of the pile. In Finland, the broadband roll-out started with the hardest-to-reach properties and reached inwards, tackling the biggest challenges first. Does the Minister agree that a roll-out strategy like that, rather than one that goes for the easiest properties first, would have served those communities better and faster?
The largest chunk of broadband delivery will be done on a commercial basis by the private sector. We do not want to do with taxpayers’ money what could probably be done by the commercial sector. I did not catch the name of the village that the hon. Member referred to. I am not sure whether he has been to one of my Building Digital UK drop-in sessions, but if he needs further information for that particular village, I would be very happy to try to sort it.
In my constituency, residents of the rurally isolated community of Balquhidder did not wait for a major provider; they dug and laid 34 km of fibre optic cable themselves using the Government’s broadband voucher scheme to partner with a small business and deliver gigabit broadband—a remarkable achievement. That success is now at risk, however, because for well over a year the Government payment processes have been struggling to engage with the volunteer-led project. Will the Minister meet me to help resolve that, and will he join me on a visit to the beautiful Balquhidder glen to see at first hand what that resourceful and determined community have delivered?
Everybody tells me that Balquhidder is very beautiful—in fact, my hon. Friend told me earlier this morning. I would be interested in a visit if it were also possible to visit the new film studio that I think might be coming to his constituency. Stirling is one matter, but Strathallan and the very wide rural areas in his constituency are different. I would be very happy to try to sort out the specific issues that he has in Balquhidder.
The Minister for Data Protection and Telecoms (Chris Bryant)
LabourRhondda and Ogmore
It is important that we have the right data on which places are missing out. That is why, as I have said before, I am desperate to ensure that, if people check Ofcom’s online announcements on coverage in their area, it matches their lived experience. I can announce that Ofcom will be radically changing its online coverage network system. I have placed a letter in the Library today between myself and Ofcom which lays out when we will do that in June.
I welcome the investment in my constituency from Project Gigabit’s £157 million deal to upgrade Scotland’s broadband. The remote jobs market opens up employment opportunities for those who live outside the major cities. However, several constituents from more rural areas around Bridgend, Armadale, Bo’ness and Bathgate have told me that they have lost out on opportunities for flexible working, and even lost jobs due to poor connectivity. Can the Minister reassure my constituents that they will not lose out on future opportunities because of where they live?
My hon. Friend is absolutely right: in a digital world, we cannot have some people engaged and who have the connectivity they need while others do not, because that simply will not drive forward economic growth in this country. She makes a very fair point, and yes I can give that guarantee.