I appreciate the efforts being made by my right hon. Friend, and I understand the various union issues involved, but it is clear from numerous constituents who have got in touch having been unable to get through to the DVLA—this also applies to the MPs’ hotline—that the delays are having an impact on urgent and severe cases relating to other issues. I am sure that Members across the House are experiencing the same thing. What is the timeline for ensuring that the DVLA provides the service it is tasked to do, which we very much need it to do?
My hon. Friend is absolutely right that the dual problems of the impact of the pandemic and the strike action through the year, which I am pleased to say is now resolved, led to a backlog, particularly of occupational licences—that was at 55,000. I am pleased to report to the House that that has now been entirely cleared and those are being processed in five working days. The rest of the work is now being processed much more quickly as well, and we expect the service to return to normal next year.
The Transport Committee has been raising concerns about the DVLA’s performance for well over a year and it does not seem to have approached the pandemic and its management of confidential and paper records as other Government agencies with similar challenges have been able to do during the pandemic. Does the Secretary of State not recognise that the delays that are still ongoing, particularly for heavy goods vehicle drivers and those who wish to be driving HGVs, are only adding to the crisis in the supply chain and in lorries delivering essential goods?
The hon. Lady is right to be concerned about the backlogs that built up, but she is wrong to suggest that that still applies to HGV drivers. Those licences are now being turned around in five days for medical applications. There are considerably more applications than before the pandemic and that has led, alongside our 32-point plan, to more HGV drivers coming on to the road now. I have to stress that the unnecessary and lengthy strike at the DVLA came at the worst possible moment and it hurt vulnerable people. I am pleased to say that that strike has now collapsed, which is enabling the DVLA to get on top of the rest of the list.
I note what my right hon. Friend says, but my constituency is a major centre of the logistics industry and HGV drivers are certainly still experiencing problems. This problem has continued for years now. Can I urge him to redouble his efforts to ensure an improvement to the service?
As I mentioned, at its height, there were 56,000 applications. The last figure I saw last week showed that that was down to 9,000. There is a regular flow; it will never be zero because, of course, applications come and go. Medical applications are processed within five days and the only time that is not the case is when additional medical information is required. Those medical applications—the D4 forms—require checks from the DVLA to make sure that the information is correct, so the turnaround will never be faster than five days. If any Member has an issue with occupational DVLA applications, please let me know, because I will personally look into it.
Ministers and officials in the Department for Transport regularly meet officials from Transport for London and the Mayor’s office to discuss a range of issues around funding for Transport for London. Most recently, Baroness Vere met Heidi Alexander on 2 December.
The move to plan B this week has seen bus travel demand in our capital fall by 9% and tube travel demand by a staggering 29%, leaving both still well below pre-pandemic levels. TfL’s financial problems are a direct result of the national effort against coronavirus. The failure to agree a funding settlement will not only decimate services for Londoners, but put at risk the entire country’s economic recovery. I therefore urge the Secretary of State to put aside any vindictive party political considerations and, in a spirit of magnanimity, do what is necessary today to save TfL from collapse.
I am afraid that I do not recognise the hon. Gentleman’s description of the situation. It does not seem particularly vindictive to pay out £4.1 billion in support of TfL as it rightly battles its way through coronavirus. It is not entirely correct to say that all the problems are related to that; the £13 billion of debt that it has is considerably higher than when the Mayor took over. Putting that aside, I am keen to continue to support TfL. The House will be interested to know that I had to wait more than three weeks for the Mayor to come forward with measures that he was supposed to provide us with in the middle of November.
Yet again, the Government seem to be engaging in a blatant act of political sabotage of London’s vital transport networks. This week, Londoners have listened to Government advice, done the right thing and worked from home to keep our NHS and communities safe. As a result, passenger levels have dropped by over a quarter, which has had a further colossal impact on TfL’s revenue.
All the while, Ministers continue to force a cliff-edge negotiation on TfL finances in what can only be seen as a political attack that will punish hard-working Londoners for simply doing the right thing. As we saw in last week’s Evening Standard, from transport trade unions to square mile firms, London is totally united in its opposition to these disastrous political manoeuvres. Will the Secretary of State do his job and finally meet the Mayor of London? Can he get around the table today and sort it out?
It is interesting that the Front-Bench team have taken their briefing directly from the Mayor of London. Perhaps the hon. Gentleman did not catch what I just said: the letter that I received with the measures that the Mayor had to meet, which were outlined in an agreement, arrived on my desk three weeks late. Not unreasonably, on behalf of the taxpayer, I went back to him and asked him to clarify some of those points.
The hon. Gentleman accuses us, as other Opposition Members have, of playing politics with this issue, which is completely untrue. Yesterday, I received a long and—I am pleased to say—quite detailed letter to clarify some of those measures, but where did I receive that letter? It was in the Evening Standard, not even on my own desk.
Andrew Jones (Harrogate and Knaresborough) (Con)
As the Rail Minister in 2018, long before covid, I remember that my negotiations with the Mayor of London resulted in a loan of more than £2 billion for TfL. I am aware of further loans and bail-outs since. Does my right hon. Friend agree that it is simply wrong to say that TfL has not been supported by the Government?
My hon. Friend, a former Transport Minister, is absolutely right. There has been about £9.6 billion of waste in TfL finances since 2016. Crossrail is £5.2 billion over—it was on time and on budget when the Mayor took office; there is the pensions cost of £828 million; the failure to raise the fares while the rest of the network had to, which cost £640 million; and another £400 million of combined fare dodging. [Interruption.] The Opposition do not want to hear about the waste. The Government have supported TfL and will continue to do so, but we will not support the incompetence of the Mayor.
Order. There was a question about meeting the Mayor, and hopefully that can be resolved. I think the Secretary of State got distracted by a former Rail Minister, but we will not get into that.