I should start by referring to my entries in the Members’ Register of Financial Interests about my books and to my background as a historian. I thank my hon. Friend for such an excellent opening question. He will be pleased to hear that the Government are to consider the resumption of the Official History Programme, which I know is of particular interest to him. Indeed, work is continuing on two previously commissioned studies: one on the history of the Joint Intelligence Committee and one on the history of the UK’s nuclear deterrent.
I draw the House’s attention to my vice-chairship of the all-party parliamentary group for archives and history. I strongly welcome the statement that my right hon. Friend has just made to the House. For more than 100 years, the Official History Programme provided valuable insight on matters such as war, peace and social policy. The Pilling review concluded that it should continue, so it is a welcome update that new works will be commissioned. Will the House be further updated on progress on the commissioning of those new works?
Yes, absolutely. Historical perspective improves the work of Government—100%. The programme began in 1908. It was concentrated then on naval and military matters. It was expanded by Harold Wilson in 1966 to look at peacetime matters as well. I certainly will update the House on the commissioning of new works.
When we go to get tickets on a Wednesday for PMQs, we see the story of the suffragette movement on the walls. What assessment has the Minister made of the importance of teaching the women’s suffrage movement as a compulsory component of the Official History Programme, particularly given its role in advancing democratic participation and strengthening pupils’ understanding of civic rights and responsibilities, such as voting?
I absolutely agree with the hon. Gentleman on the importance of teaching the campaign for women’s suffrage. I should also update him, seeing as he has asked the question, that the Secretary of State for Northern Ireland is overseeing a significant history project akin to the Official History Programme covering the period of the troubles.
The issues and delays facing a number of civil servants and pension scheme members in accessing their pensions after a lifetime of service is completely unacceptable. The Government are overseeing a robust recovery plan for the service and are ensuring that support is available to help those impacted. My right hon. Friend the Paymaster General has met the chief executive of Capita to set out what the Government expect, and we will do all we can to hold Capita to account to deliver the high standards that people deserve.
I thank the Minister for her answer because, like many hon. Members on both sides of the House, I have been getting correspondence from former civil servants whose payments have been excessively delayed since Capita took over. I note what the Minister says about the Secretary of State meeting the chief executive of Capita, but would she commit to a full review of the service that Capita has provided so far? Will she also commit to making either a verbal or a written statement to the House about the actions being taken to make this service work better?
The priority right now is to ensure that the robust recovery plan is completed and that we get a normal service as quickly as possible. Of course, we will continue to update the House.
I welcome my hon. Friend to her place. My constituents Richard, Peter and Chris all planned to retire in January and all gave at least the required notice to get their pensions; I have many other cases of people waiting too. January has been and gone, as has February, and despite repeated attempts to get their pensions and hours in phone queues, these poor people have not seen a penny. Will the Minister please update me on when she expects a return to proper service levels, and whether she will look at MyCSP and Capita providing compensation to those who face such serious financial hardship?
I am sorry to hear about the stress caused to Richard, Peter and Chris—that is completely unacceptable. There is a timetable in our recovery plan. I encourage my hon. Friend to write to me so that the team can look into that case.
A constituent approached me in January having applied for his pension over six months earlier, with no resolution. He has been forced to draw on his personal savings simply to get by. Will the Government introduce a redress scheme for pensioners who were forced to deplete their savings or even take out commercial loans?
Hardship loans are available, and a statutory complaints procedure is in place to determine whether compensation is appropriate. I urge hon. Members to direct their constituents towards it.
Our manifesto promised the biggest wave of insourcing for a generation. Will the Minister explain when that will happen? Capita will not fix the pension issues faced by thousands until June this year, according to the permanent secretary. To add insult to injury, Capita has been awarded the civil service payroll contract for a quarter of a million workers, covering many large Departments. When will the Government stop rewarding failure by issuing contracts to these outsourcing companies?
I understand my hon. Friend’s frustration. She will know that the contract was awarded under the previous Government in 2023. I reassure her that existing key performance indicators have been enhanced and strengthened to deliver tighter performance expectations, with higher penalties for severe failures. Those have already been applied to recent issues and delays in Capita’s administration of the civil service pension scheme.