The previous Government’s neglect of the railways saw a decade of decline in passenger performance, but we are starting to see performance stabilise. Passengers are responding to these improvements, and passenger numbers were up 7% last year. We are now working with the rail industry on a performance restoration framework with five clear focus areas, including timetable resilience, staffing and keeping trains safely moving during disruptive events, to help restore the performance that passengers deserve.
I am sure I speak for all fellow MPs on the west coast main line who are regular commuters on Avanti when I say that having to plan our weeks around its appalling service and regular last-minute delays and cancellations is among the worst parts of the job. My constituents—both those travelling north to Wigan and Cumbria and those travelling south to London—are fed up with the service, which affects their ability to work, visit family and travel for leisure. What consideration has the Secretary of State given to reviewing whether Avanti has breached the terms of its franchise contract, and accelerating the process by which it can be brought into public ownership?
I am obviously sorry to hear about the issues that my hon. Friend and her constituents experience when attempting to travel on Avanti West Coast. I know how frustrating these issues can be, but let me reassure her that while performance has improved, officials continue to hold regular meetings with Avanti and Network Rail to try to resolve matters. We have always been clear that we will transfer operations to public ownership when contracts end, rather than spending money on breaking contracts early. We expect the transfers to have completed by the end of 2027.
Last week, London North Eastern Railway announced huge cuts to rail services from Berwick-upon-Tweed station, which serves not only the town of Berwick but my constituents in the Scottish Borders and North Northumberland. The Government promised more trains, but this is the opposite. LNER is now owned by the Government, so will the Secretary of State meet me and local residents, so that we can explain the impact that the cuts will have on local communities?
Passengers on LNER will benefit from the new December timetable, which will bring an overall improvement in reliability and capacity, but I would be very happy to ask the Rail Minister to speak to the hon. Gentleman about the particular issues at Berwick-upon-Tweed.
Before I ask my question, I would like to take a moment to reflect on the fact that last night, a man lost his life, a wife lost her husband, and children lost their father because of political intolerance. It was a personal tragedy, but also a tragedy for the body politic. I want to take a moment to recognise the importance of free speech in our democracies.
The Secretary of State quite rightly talks about improving rail performance, yet we are in a city paralysed by strike action from the RMT. The Government claim that nationalising the railways under Great British Railways will bring untold improvements. They are “untold”; Lord Hendy tells us that there will be rigorous performance standards, but he has repeatedly refused to set out what they will be. When will the Secretary of State set out the standards by which the Government’s nationalisation experiment should be judged—or are they still discussing them with the RMT?
I associate myself with the hon. Gentleman’s remarks about the importance of free speech, but I disagree with his assertions about improvements under Great British Railways. Conservative Members know the value of bringing train operating companies into public ownership; they did it themselves when they were in government. Back in 2023, they brought TransPennine Express into public control, following years of poor performance. It is no surprise to me and Labour Members that since then, TransPennine Express has had a 75% reduction in cancellations and 42% growth in passenger numbers.
5. What steps she is taking to help improve local bus services.
Transport: Economic Growth
Integrated Public Transport Strategy: Ferries
Bus Sector Support
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Major Transport Schemes: Local Authority Support
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Topical Questions
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Oral Answers to Questions · Order Paper · Order Paper
The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)
Labour (Co-op)Wakefield and Rothwell
This Government’s landmark Bus Services (No. 2) Bill will deliver a step change in local bus services around the country, putting power over buses back in the hands of local leaders and enabling the delivery of more reliable, safe and inclusive routes. We are also investing £1 billion to support and improve local bus services and keep them affordable; confirming multi-year funding to allow local authorities to plan and invest ahead; and extending the £3 bus fare cap to March 2027.
Worcester has been let down on transport. Our evening and weekend buses have been decimated, leaving our roads congested, our air polluted and our city centre cut off. I thank the Secretary of State and the Minister for Labour’s early work, which has already restored some of our local services, but Worcester needs more. Our city centre businesses, our night-time economy and our commuters need and deserve a modern system of shuttle buses running all day long and at weekends. We are the Government of partnership, so will the Minister assure me that the Department is ready to do what it takes, working dynamically and creatively with a range of public and private partners to see this vision delivered locally in Worcester?
I commend my hon. Friend for his commitment to improving local bus services in Worcester. We want better buses throughout the country, and I can assure him that the Government will continue to work with local leaders to give them the powers needed to deliver bus services that meet the needs of local communities.
My constituents are sick of being ignored when it comes to vital bus routes being withdrawn. More than 600 of them recently signed a petition after the unexpected and rapid withdrawal of the well used No. 17. Giving more powers to local councils does not always equate to communities having more of a say. Can the Minister please explain what checks and balances are in place to ensure that, as we devolve powers, residents really are listened to?
I know the bus services in South Shields very well indeed, having been born there, and I know intimately from conversations with my family the struggles that my hon. Friend’s constituents are having with bus services. Our landmark Bus Services (No. 2) Bill will allow local leaders to take back control of bus services, and I am sure that Kim McGuinness, the Mayor of the North East, will be able to do just that.
Eastbourne district general hospital, where I was born, and the Hastings Conquest hospital are quite far apart. On a good day, it takes 45 minutes to drive from one to the other, and two hours by bus. More and more services are moving to the Hastings hospital, but we need better transport links, such as a shuttle bus, to make things seamless for patients. Can the Minister meet me and local representatives to discuss how we could secure a shuttle bus service to Hastings hospital for our town?
This is why it is so important that the Government are handing local areas the power to design bus services around local needs. I encourage the hon. Gentleman to continue discussions with his local transport authority on doing just that.