Online Harms

I beg to move,

That this House recognises the need to take urgent action to reduce and prevent online harms; and urges the Government to bring forward the Online Harms Bill as soon as possible.

The motion stands in my name and those of the hon. Member for Kingston upon Hull North (Dame Diana Johnson) and my hon. Friend the Member for Congleton (Fiona Bruce). I begin by thanking the Backbench Business Committee for finding time for what I hope the House will agree is an important and urgent debate. I am conscious that a great number of colleagues wish to speak and that they have limited time in which to do so, so I will be brief as I can. I know also that there are right hon. and hon. Members who wished to be here to support the motion but could not be. I mention, in particular, my hon. Friend the Member for Solihull (Julian Knight), the Chair of the Digital, Culture, Media and Sport Committee, who is chairing the Committee as we speak.

I hope that today’s debate will largely be about solutions, but perhaps we should begin with the scale of the problem. The term “online harms” covers many things, from child sexual exploitation to the promotion of suicide, hate speech and intimidation, disinformation perpetrated by individuals, groups and even nation states, and many other harms. Those problems have increased with the growth of the internet, and they have grown even faster over recent months as the global pandemic has led to us all spending more time online.

Let me offer just two examples. First, between January and April this year, as we were all starting to learn about the covid-19 virus, there were around 80 million interactions on Facebook with websites known to promulgate disinformation on that subject. By contrast, the websites of the World Health Organisation and the US Centres for Disease Control and Prevention each had around 6 million interactions. Secondly, during roughly the same period, online sex crimes recorded against children were running at more than 100 a day. The online platforms have taken some action to combat the harms I have mentioned, and I welcome that, but it is not enough, as the platforms themselves mostly recognise.

You may have noticed, Mr Deputy Speaker, that I am ostentatiously wearing purple. I have been missionised to do so because it is World Pancreatic Cancer Day. We have been asked to emphasise it, because raising awareness of that disease is important.

My right hon. and learned Friend is right to highlight the horror of degrading and corrupting pornography. Indeed, the Government have no excuse for not doing more, because the Digital Economy Act 2017 obliges them to do so. Why do we not have age verification, as was promised in that Act and in our manifesto? It is a straightforward measure that the Government could introduce to save lives in the way my right hon. and learned Friend describes.

I agree with my right hon. Friend, but I will be careful, Mr Deputy Speaker, in what I say about age verification, because I am conscious that a judicial review case is in progress on that subject. However, I agree that that is something that we could and should do, and not necessarily in direct conjunction with an online harms Bill.

Digital platforms should also recognise that a safer internet is, in the end, good for business. Their business model requires us to spend more and more time online, and we will do that only if we feel safe there. The platforms should recognise that Governments must act in that space, and that people of every country with internet access quite properly expect them to. We have operated for some time on the principle that what is unacceptable offline is unacceptable online. How can it be right that actions and behaviours that cause real harm and would be controlled and restricted in every other environment, whether broadcast media, print media or out on the street, are not restricted at all online?

I accept that freedom of speech online is important, but I cannot accept that the online world is somehow sacred space where regulation has no place regardless of what goes on there. Given the centrality of social media to modern political debate, should we rely on the platforms alone to decide which comments are acceptable and which are unacceptable, especially during election campaigns? I think not, and for me the case for online regulation is clear. However, it must be the right kind of regulation—regulation that gives innovation and invention room to grow, that allows developing enterprises to offer us life-enhancing services and create good jobs, but that requires those enterprises to take proper responsibility for their products and services, and for the consequences of their use. I believe that that balance is to be found in the proposed duty of care for online platforms, as set out in the Government’s White Paper of April last year.

We have covered some important information. Does the right hon. and learned Gentleman agree that there needs to be a new social media regulator with the power to audit and impact social media algorithms to ensure that they do not cause harm? Such a regulator would enable that to happen.

I agree that we need a regulator and will come on to exactly that point. The hon. Gentleman is entirely right, for reasons that I will outline in just a moment.

I recognise that what I am talking about is not the answer to every question in this area, but it would be a big step towards a safer online world if designed with sufficient ambition and implemented with sufficient determination. The duty of care should ask nothing unreasonable of the digital platforms. It would be unreasonable, for example, to suggest that every example of harmful content reaching a vulnerable user would automatically be a breach of the duty of care. Platforms should be obliged to put in place systems to protect their users that are as effective as they can be, not that achieve the impossible.

However, meeting that duty of care must mean doing more than is being done now. It should mean proactively scanning the horizon for those emerging harms that the platforms are best placed to see and designing mitigation for them, not waiting for terrible cases and news headlines to prompt action retrospectively. The duty of care should mean changing algorithms that prioritise the harmful and the hateful because they keep our attention longer and cause us to see more adverts. When a search engine asked about suicide shows a how-to guide to taking one’s own life long before it shows the number for the Samaritans, that is a design choice. The duty of care needs to require a different design choice to be made. When it comes to factual inquiries, the duty of care should expect the prioritisation of authoritative sources over scurrilous ones.

It is reasonable to expect these things of the online platforms. Doing what is reasonable to keep us safe must surely be the least we expect of those who create the world in which we now spend so much of our time. We should legislate to say so, and we should legislate to make sure that it happens. That means regulation, and as the hon. Gentleman suggests, it means a regulator—one that has the independence, the resources and the personnel to set and investigate our expectations of the online platforms. For the avoidance of doubt, our expectations should be higher than the platforms’ own terms and conditions. However, if the regulator we create is to be taken seriously by these huge multinational companies, it must also have the power to enforce our expectations. That means that it must have teeth and a range of sanctions, including individual director liability and site blocking in extreme cases.

Order. There is now a three-minute limit on speeches.

I pay tribute to the right hon. and learned Member for Kenilworth and Southam (Jeremy Wright) and the hon. Member for Congleton (Fiona Bruce) for securing this debate. Today is World Children’s Day, when we are asked to imagine a better future for every child, and I will focus my remarks on an online harm that the Government could act on quickly to protect our children. Commercial pornography websites are profiteering from exposing children in the UK to hardcore violent pornography—pornography that it would be illegal to sell to children offline and that it would be illegal to sell even to adults, unless purchased in a licensed sex shop.

Three years ago, Parliament passed legislation to close this disastrous regulation gap. Three years on, the Government have still not implemented it. Assurances that the regulation gap will be filled by the forthcoming online harms legislation do not stand up to objective scrutiny. This is a child protection disaster happening now, and the Government could and, I hope, will act now.

Children are being exposed to online pornography on an alarming scale, and during the covid-19 pandemic, there is no doubt that the figures will have increased even more with children more often having unsupervised online access. The issue is the widespread availability and severity of online pornography accessible at home. It is no longer about adult magazines on the top shelf in the newsagent. Contemporary pornography is also overwhelmingly violent and misogynistic, and it feeds and fuels the toxic attitudes that we see particularly towards women and girls.

Back in 2017, Parliament passed part 3 of the Digital Economy Act. Enacted, it would prohibit commercial pornography websites from making their content available to anyone under the age of 18 and create a regulator and an enforcement mechanism. It was backed by the leading children’s charities, including the National Society for the Prevention of Cruelty to Children and Barnardo’s, as well as the majority of parents. However, in 2019 the Government announced that they would not be implementing part 3 of the 2017 Act. In the online harms White Paper in February, the Government said that any verification

I congratulate my right hon. and learned Friend the Member for Kenilworth and Southam (Jeremy Wright) on his excellent speech introducing this debate. We need to be clear that the online harms White Paper response from the Government is urgently needed, as is the draft Bill. We have been discussing this for several years now. When I was Chair of the Digital, Culture, Media and Sport Committee, we published a report in the summer of 2018 asking for intervention on online harms and calling for a regulatory system based on a duty of care placed on the social media companies to act against harmful content.

There are difficult decisions to be made in assessing what harmful content is and assessing what needs to be done, but I do not believe those decisions should be made solely by the chief executives of the social media companies. There should be a legal framework that they have to work within, just as people in so many other industries do. It is not enough to have an online harms regulatory system based just on the terms and conditions of the companies themselves, in which all Parliament and the regulator can do is observe whether those companies are administering their own policies.

We must have a regulatory body that has an auditing function and can look at what is going on inside these companies and the decisions they make to try to remove and eliminate harmful hate speech, medical conspiracy theories and other more extreme forms of harmful or violent content. Companies such as Facebook say that they remove 95% of harmful content. How do we know? Because Facebook tells us. Has anyone checked? No. Can anyone check? No; we are not allowed to check. Those companies have constantly refused to allow independent academic bodies to go in and scrutinise what goes on within them. That is simply not good enough.

We should be clear that we are not talking about regulating speech. We are talking about regulating a business model. It is a business model that prioritises the amplification of content that engages people, and it does not care whether or not that content is harmful. All it cares about is the engagement. So people who engage in medical conspiracy theories will see more medical conspiracy theories. A young person who engages with images of self-harm will see more images of self-harm. No one is stepping in to prevent that. How do we know that Facebook did all it could to stop the live broadcast of a terrorist attack in Christchurch, New Zealand? No one knows. We have only Facebook’s word for it, and the scale of that problem could have been a lot worse.

I thank the right hon. and learned Member for Kenilworth and Southam (Jeremy Wright) for securing the debate with the hon. Member for Congleton (Fiona Bruce). I pay particular tribute to him, because when he was Culture Secretary, he and Margot James, who is no longer in this place, spearheaded this legislation. They are a credit to the House for ensuring that it was a priority for the Government then. I know how important the Under-Secretary of State for Digital, Culture, Media and Sport, the hon. Member for Boston and Skegness (Matt Warman), thinks this is, but some of us—me included—have been talking about this issue for more than three and a half years, and the Bill needs to come forward. The delays just are not acceptable, and too many people are at risk.

I pay tribute to the hon. Member for Folkestone and Hythe (Damian Collins) for not only his speech but his chairmanship of the DCMS Committee, which he did without fear or favour. He took on the platforms, and they did not like it. All credit to him for standing up for what he believes in and trying to take on these giants.

In the two minutes I have left, I want to talk about the inquiry of my all-party parliamentary group on social media in relation to child harm, which the right hon. and learned Member for Kenilworth and Southam touched on. The Internet Watch Foundation is a charity that works with tech industries and is partly funded by them. It also works with law enforcement agencies and is funded by the Government and currently by the European Union. It removes self-generated images of child abuse. It removes URLs of children who have been coerced and groomed into taking images of themselves in a way that anyone in this House would find utterly disgusting and immoral. That is its sole, core purpose.

The problem is extremely complex. The IWF has seen a 50% increase in public reports of suspected child abuse over the past year, but the take-down rate of URLs has dropped by 89%. I have pressed DCMS Ministers and Cabinet Office Ministers to ensure that IWF funding will continue, to address the fact that these URLs are not being taken down and to put more resources into purposefully tackling this abhorrent problem of self-generated harm, whether the children are groomed through platforms, live streaming or gaming.

The Prime Minister reminded us today that the first duty of Governments is to protect their citizens from harm. Our children need and deserve to be kept much safer from online harm, so I urge the Government not to let the best be the enemy of the good. They committed themselves to producing an online harms Bill to comprehensively address online harms and acknowledged that such a Bill was critically urgent, but they have failed to do so expeditiously. Specifically, they have failed to implement age verification, legislation on which was actually passed in part 3 of the Digital Economy Act 2017. I join colleagues in urging them to do so today. We will never make the internet safe, but we can make it safer by implementing measures quickly to give children some protection from commercial pornography sites, pending the introduction of a more comprehensive Bill.

We need to do so much more to protect children from being drawn into producing material themselves. There is growing concern about self-generated indecent images of children, made when a child is tricked or coerced into sending sexual images of themselves. I commend the work of my right hon. Friend the Member for Bromsgrove (Sajid Javid), who, with the Centre for Social Justice, has launched an investigation into child sexual abuse, and I commend his op-ed in The Sun on Sunday last week. It is not often that I commend something in The Sun, but in his op-ed he highlighted the increase in livestreamed abuse in which sex offenders hire traffickers in countries such as the Philippines to find children for them to violate via a video link. I also thank the International Justice Mission for its effective work in highlighting this despicable trade and consumption, in respect of which the UK is the world’s third largest offender. As the IJM says, we need to do more than highlight this; the Government need to improve prevention, detection and prosecution.

Yes, we have made great strides as a country in detecting and removing child sexual abuse material from UK-hosted websites, but livestreamed abuse is not being detected or reported and much more needs to be done by tech companies and social media platforms to rectify the situation. Legislation must require them to act. For example, they could adopt a safety-by-design approach so that a camera cannot be flipped to face a child. Regulation of the online space is needed to ensure that companies take swift and meaningful action to detect the online sexual exploitation of children, and there must be more accountability for offenders who commit this abuse. We should not distinguish the actions of those offenders from the actions of those who prey on children in person. Every image depicts a real child being hurt in the real world. Communities of online offenders often ask for original videos and images as their price of admission, prompting further targeting and grooming of vulnerable children.

Many of us took part in a debate on these issues in Westminster Hall recently. I do not want to repeat all the comments I made then, but I have seen the wide range of online harms in my constituency of Cardiff South and Penarth, and the online harms leading to real-world harms, violence and hatred on our streets.

In that Westminster Hall debate, I spoke about the range of less well-known platforms that the Government must get to grips with—the likes of Telegram, Parler, BitChute and various other platforms that are used by extremist organisations. I pay tribute to the work that HOPE not Hate and other organisations are doing. I declare an interest as a parliamentary friend of HOPE not Hate, and commend to the Minister and the Government its excellent report on online regulation which was released just this week.

I wish to give one example of why it is so crucial that the Government act, and act now, and it relates to the behaviour of some of the well-known platforms. In the past couple of weeks, I have spoken to one of those platforms: YouTube—Google. It is not the first time that I have spoken to YouTube; I have raised concerns about its content on many occasions as a member of the Home Affairs Committee. It was ironic to be asked to take part in a programme to support local schools on internet safety and being safe online, when at the same time YouTube, despite my personally having reported instances of far-right extremism, gang violence and other issues that specifically affect my constituency, has refused to remove that content. YouTube has not removed it, despite my reporting it.

I am talking about examples of gang videos involving convicted drug dealers in my constituency; videos of young people dripping in simulated blood after simulated stabbings; videos encouraging drug dealing and violence and involving young people as actors in a local park, just hundreds of metres from my own house—but they have not been removed, on grounds of legitimate artistic expression. There are examples of extremist right-wing organisations promoting hatred against Jews, black people and the lesbian, gay, bisexual and transgender community that I have repeatedly reported, but they were still on there at the start of this debate. The only conclusion I can draw is that these companies simply do not give a damn about what the public think, what parents think, what teachers think, what those in all parts of the House think, what Governments think or what the police think, because they are failing to act, having been repeatedly warned. That is why the Government must come in and regulate, and they must do it sooner rather than later.

There are so many aspects to this, including misinformation on the pandemic, disinformation and foreign influence operations, harassment, engagement algorithms, the effect on our politics and public discourse, the growth in people gambling on their own, scammers and chancers, and at the very worst end, radicalisation and, as we have heard from many colleagues, sexual exploitation. I am grateful to the Backbench Business Committee for granting time for the debate, but this is not one subject for debate but about a dozen, and it needs a lot more time at these formative stages, which I hope the Government will provide. My brief comments will be specifically about children.

When I was at the Department for Education, I heard repeatedly from teenagers who were worried about the effect on their peers’ mental health of the experience of these curated perfect lives, with the constant scoring of young people’s popularity and attractiveness and the bullying that no longer stops when a young person comes through their parents’ front door but stays with them overnight. I heard from teachers about the effect of technology on sleep and concentration and on taking too much time from other things that young people should be doing in their growing up. I take a lot of what will be in this legislation as read, so what I will say is not an exclusive list, but I have three big asks of what the legislation and secondary legislation should cover for children. By children, I mean anybody up to the age of 16 or 18. Let us not have any idea that there is a separate concept of a digital age of consent that is in some way different.

First, the legislation will of course tackle the promotion of harms such as self-harm and eating disorders, but we need to go further and tackle the prevalence and normalisation of content related to those topics so that fewer young people come across it in the first place. Secondly, on compulsive design techniques such as autoplay, infinite scroll and streak rewards, I do not suggest that the Government should get in the business of designing applications, but there need to be natural breaks, just as there always were when children’s telly came to an end or they ran out of coins at the amusement arcade, to go and do something else. Actually, we need to go further, with demetrification—an ugly word but an important concept—because children should not be worrying about their follower-to-following ratio or how many likes they get when they post a photograph. We should bear in mind that Facebook managed to survive without likes up to 2009.