Observations

Pre-payment meter energy customers and forcible transfer

1. The petition of residents of the United Kingdom,
2. Declares that energy suppliers, despite licensing conditions set out by the regulator Ofgem stipulating that suppliers should only put households onto pre-payment meters when it is ‘safe and reasonably practicable to do so’, are forcibly transferring customers in debt on standard credit or direct debit accounts to pre-payment meters, disregarding their obligations to identify and support vulnerable persons and households; notes one court in the North of England approved 496 warrants to forcibly install pre-payment meters in just 3 minutes; recognises the risk of ‘self-disconnection’ from energy supplies for vulnerable households in energy debt who are forcibly transferred to a pre-payment meter; notes that those new pre-payment meter customers who have become so through financial difficulties, will now pay higher standing charges and unit rates when compared to standard credit or direct debit accounts.
3. The petitioners therefore request that the House of Commons urge the Government to issue a ban on the forced installation of pre-payment meters by court warrant; further urges the Government to make compulsory the requirement to ensure that detailed checks are carried out regarding customers’ vulnerability prior to any discussion about a voluntary option of using prepayment meters and that sanctions are in place and enforced against those companies who do not.
4. And the petitioners remain, etc.—[Presented by Anne McLaughlin , Official Report, 18 January 2023; Vol. 726, c. 498.]
5. [P002793]

Pre-payment meter energy customers and higher costs

1. The petition of residents of the United Kingdom,
2. Declares that 4.5 million pre-payment energy customers, who are some of the most vulnerable in society and are more likely to be classed as fuel poor, pay more for their energy than standard credit or direct debit customers; notes that prepayment meter customers will pay, on average, an additional 20p per day in standing charges alone; notes that regional variations in standing charges for prepayment meter customers can see customers in the North of Scotland paying 17.82p per day more than those in London, notes the surge in forced prepayment meter installations and reports that some 3.2 million prepayment meter customers were disconnected from their supply as they ran out of credit, more in 2022 than in the last 10 years combined; recognises the perverse injustice that the poorest and most vulnerable in our society pay more for their energy, and that for many they have no choice in how they pay for their energy.
3. The petitioners therefore request that the House of Commons urge the Government to ensure that prepayment meter energy customers do not pay more than standard credit or direct debit energy customers.
4. And the petitioners remain, etc.—[Presented by Anne McLaughlin, Official Report, 25 January 2023; Vol. 726, c. 1118.]
5. [P002796]

Pre-payment meter energy customers and self-disconnection

1. The petition of residents of the United Kingdom,
2. Declares that 4 million pre-payment energy customers, who are some of the most vulnerable in society and are more likely to be classed as fuel poor, are not afforded the same rights when in energy debt as standard credit and direct debit customers, allowing just minimal levels of debt, currently just £5 in some cases, before being disconnected from their energy supply; recognises the inherent risk to life for anyone disconnected from their energy supply, in particular the 1 million pre-payment meter customers with disabilities; notes that 3.2 million customers ‘self-disconnected’ last year as they ran out of credit, more in 2022 than in the last 10 years combined; notes that the term ‘self-disconnection’ alludes to an element of choice, but there is no choice for millions of households during this cost of living crisis; further notes that pre-payment energy customers pay more per unit of energy and more in standing charges than those who pay by standard credit and direct debit.
3. The petitioners therefore request that the House of Commons urge the Government to issue a ban on ‘self-disconnection’ for pre-payment customers; further urges the Government to ensure that pre-payment customers are given the same level of advice and support and the same length of time to pay as all other customers.
4. And the petitioners remain, etc.—[Presented by Anne McLaughlin, Official Report, 17 January 2023; Vol. 726, c. 336.]
5. [P002792]

Abolition of benefit cap