Independent Cultural Review of London Fire Brigade

(Urgent Question): To ask the Secretary of State for the Home Department if she will make a statement on Nazir Afzal OBE’s independent cultural review of London Fire Brigade.

Let me start by thanking the hon. Member for Brent Central (Dawn Butler) for her question. The report written by Nazir Afzal OBE makes for deeply troubling reading. The behaviour uncovered is totally unacceptable. The London fire commissioner, Andy Roe, commissioned this review due to his significant concerns about the culture in his own service. The review also followed the tragic suicide of Jaden Matthew Francois-Esprit, a trainee firefighter. I know that colleagues will share my sadness and shock at the testimony of those who shared their experiences, as outlined in the review. I pay tribute to them for their courage.

I wish to assure the House that the Government have taken, and continue to drive, action in this area. Through the introduction of the independent inspection of fire and rescue services, we have highlighted issues with the culture in the fire service, and it is clear that these are not confined to the London Fire Brigade. That is why we published the fire reform White Paper in May, which set out proposals to reform the way that fire services support and value their people. At the heart of the White Paper are plans to improve culture and professionalism, and put ethics at the heart of the service.

Furthermore, the Government have funded a number of important change programmes in the fire sector. We have supported the creation of a new code of ethics for fire and rescue services, setting out clear national expectations for standards of behaviour. The fire standards board, which the Home Office funds, has produced a fire standards code to support the code of ethics, as well as a specific safeguarding standard, supported by guidance from the National Fire Chiefs Council. It will shortly publish new fire standards on leadership, addressing issues such as those raised by this deeply disturbing report.

I welcome the fact that the London fire commissioner has committed to addressing and implementing all 23 recommendations in full and note that the National Fire Chiefs Council has also committed to considering the report carefully. Through the White Paper and otherwise, the Government will continue to press to eliminate the appalling behaviour that this shocking report uncovered.

Nazir Afzal has found institutional misogyny, racism and discrimination in the fire service. His report is based on the testimony of 2,000 members and contains 23 recommendations, including the introduction of body-worn video by firefighters, an historic review of complaints about racism, misogyny and bullying, and secure facilities for all women.

As the Minister said, the report comes after the death of Jaden Francois-Esprit, a trainee at Wembley fire station, in my constituency in the London Borough of Brent. Two years ago, Jaden took his own life, aged just 21. My condolences go out to his family and friends. Jaden was teased about every little thing, even the Caribbean food he brought in for lunch, and he made 16 requests to be transferred to another station. Nazir Afzal’s report said:

“Jaden’s position was not unique. We have spoken to others that are equally isolated and harbouring suicidal thoughts.”

I know some Government Members will accuse the report of being too woke or promoting wokery, but let me highlight some of the incidents. Female firefighters were found to have been groped and beaten, and had their helmets filled with urine and their clothes violated with semen. Some male firefighters who visited women’s homes for safety visits would go through drawers looking for underwear and sex toys. A black firefighter had a noose put on his locker, and a Muslim firefighter had bacon and sausages stuffed in his pockets and a terrorist hotline sign posted on his locker. If being more woke will stop this behaviour, then I think we are not woke enough.

As the chair of London Labour MPs, I spoke to London fire commissioner Andy Roe, and he is determined to sack every single firefighter who is misogynistic, racist or homophobic at work, and that sends a strong message. I need to know what strong message the Government will send. We cannot bring back Jaden, whose life was lost, but the Government can make sure that other young people, who are starting out on their career in the London Fire Brigade, are not met with the same experience, but with consideration and acceptance by a service that is alert and awake to bullying and discrimination.

I completely agree with the hon. Lady that the behaviour and the incidents that she just enumerated that were uncovered by the report are completely unacceptable. They have no place in any modern public service, whether that is the fire service or anywhere else. I am sure the whole House will join her and me in condemning that sort of behaviour unreservedly.

I spoke to London fire commissioner Andy Roe on Friday to set out my strong feelings that this behaviour is totally unacceptable and needs to completely end. As the hon. Lady said, he has committed to implementing all 23 of the report’s recommendations, including, importantly, outsourcing the complaints service, so that complaints are dealt with externally to the London Fire Brigade, and going back and looking again at all the complaints made over the last five years, to make sure they have been properly investigated—clearly, in many cases they have not been. He committed to ensuring that anyone found guilty of the sort of behaviour that she outlined from the report will be removed from their position. As I say, the behaviour that has been uncovered is totally unacceptable, and I am sure the whole House will join in condemning it.

I welcome my right hon. Friend’s statement and agree that there is absolutely no place for racism or bullying in our society or any of our public services. Will he outline what he might also be doing to ensure that disciplinary measures are dealt with in a timely manner? There was a disciplinary issue in my local police force, as opposed to fire service; that was dealt with well, but it took three years. Will my right hon. Friend try to ensure that such cases will be dealt with in a more timely manner in future, whether in the fire service or police force?

My right hon. Friend is right about timeliness; that is one of the reasons why the London Fire Brigade Commissioner has said that he will be outsourcing the handling of complaints: to make sure that they are dealt with faster. Things work a bit differently at the police force, but there is an issue with timeliness. A number of police officers, including both the Commissioner and Deputy Commissioner of the Metropolitan Police have raised the issue with me as well. We are looking at a number of ways of speeding up the process, including potentially through legislation. I completely recognise what my right hon. Friend has said and we are actively working on that at the moment.

Here we have an urgent question on shocking standards in the fire service, and we have a statement later on appalling conditions in Manston. The Home Secretary is not here for either of those—why not? Where is she?

The report is grim: firefighters huddled around a screen watching porn; putting bacon in the sandwich of a Muslim colleague; and hanging a noose around the locker of a black co-worker—a pack mentality and systematic failure to stamp it out. Some 2,000 firefighters in London have told their story, thanks in large part to Linda Francois, the mother of Jaden, who tragically lost his own life. She campaigned for this report, and we welcome the immediate action that Andy Roe, the commissioner, is taking.

However, these shocking findings are not news to anyone. The Government have been put on notice time and again about cultural failings in our fire service. In 2015, an independent review in Essex found dangerous and pervasive bullying; in 2018, the inspectorate found failings in culture, values and the grievance process; in 2019 the inspectorate warned of an unchecked, toxic culture in many services; and in 2021, it found that change was urgently needed.

What was the Government’s response? It was a haemorrhaging of the budget on training, ignoring the warnings from the inspectorate and playing politics with our fire service. We have repeatedly said that when it comes to police failures we have had enough of the Home Office sitting back and leaving things to individual forces. Will the Minister immediately commission a fundamental review of national standards and culture in our fire service? Will he agree, now, to publishing national statistics on misconduct and will he today commit to national professional standards?

There were 11,000 fires across London alone last year. Our brave firefighters run into danger every day. We must expect the best from all of them and stamp out this culture of misogyny and racism. The Government must end their complacency and act.

I assure the hon. Lady that there is not any complacency. She should be aware—I am sure she is—of the White Paper published just a few months ago setting out a range of measures to tackle shocking cultural issues such as those we have heard discussed this afternoon.

The hon. Lady asked about national standards. As I said in my opening comments, the Fire Standards Board is in the process of publishing a number of standards that will be publicly available and that we will expect fire services to abide by. Those, of course, will be inspected against. She asked about issues outside the London Fire Brigade. I agree that those need attention, and we will be discussing with His Majesty’s inspectorate of constabulary and fire and rescue services what work it can do to look at behavioural and cultural issues such as these across the whole country.

Obviously, we will respond to the White Paper consultation shortly. In the meantime, we will of course be working with Commissioner Andy Roe, who I spoke to on Friday, about the issue. As the report relates to London, I will also be in touch with the Mayor of London, Sadiq Khan, who of course has responsibility for oversight of the London Fire Brigade.

May I remind the Minister that the Mayor, the Greater London Assembly and the fire services inspectorate ought to have known and done things about this situation years and years ago? Were all these incidents unknown to them? If they were reported, what did they do about them?

Through the Minister, I say to those looking after our great services in London and around the country that they need to be able to answer this question: when will the colour of someone’s skin be as important but no more than the colour of their eyes or hair?

I completely agree with the Father of the House’s last comment about the importance of complete equality, whether based on gender, ethnicity or anything else. Everybody should be treated equally and everybody should have exactly the same opportunity. In relation to the work of the inspectorate, one of the reasons the consultation was published a few months ago was in response to concerns previously raised. The Mayor of London, Sadiq Khan, has oversight responsibility for the London Fire Brigade, as my hon. Friend pointed out, and I will raise these issues with him as well.

I call the Chair of the Home Affairs Select Committee.

This report is a catalogue of shameful and appalling behaviour. In April 2020, the National Fire Chiefs Council committed to publishing an annual report on equality, diversity and inclusion. When the Home Affairs Committee questioned the chair of the National Fire Chiefs Council earlier this year, he told us that he did not know whether the report had been published. When we questioned the chair again earlier this month, the annual report still had not been published. The NFCC does not plan to publish it until April 2023, and it is not sure whether it will publish another. Does the Minister agree that this as yet unfulfilled commitment and the equivocal statement relating to its work to promote equality, diversity and inclusion are concerning? The leadership and commitment from the top of organisations such as the National Fire Chiefs Council is critical to rooting out the sexism and racism evidenced in this review.

I agree with the Select Committee Chair that this is a vitally important issue. We expect leadership from the entire fire system, including the chair of the National Fire Chiefs Council. She mentioned the question of report publication, and I think she said it intended to publish in April 2023. I am happy to take that away and raise it with the NFCC. I am sure she probably expressed a view in the Committee that it should be published sooner.

The right hon. Lady is nodding, so I am happy to raise that point again and see whether publication can be expedited.

May I say how welcome it is that Commissioner Andy Roe commissioned this report and is finally leading and gripping this problem? We know that the Fire Brigades Union is particularly strong within the fire service across the country. What evidence is there of the FBU’s role in reinforcing or challenging this culture?

As of when I came over today from the Home Office, I do not think the FBU had published or put out a formal statement responding to the report, so I am sure my hon. Friend and others in the House will study its report or respond carefully when it chooses to put one out.