Hospitality Sector: Fiscal Support

I beg to move,

That this House has considered fiscal support for the hospitality sector.

We always say that it is a pleasure to see you in your place, Ms Bardell, and it is this morning; thank you for looking after us. I thank colleagues from all points of the compass for their support on a subject that is close to my heart: fiscal and other support for the hospitality sector—by which I mean on-trade pubs, restaurants, cafés, hotels, and bed and breakfasts. I am grateful to the Scottish Licensed Trade Association, the Scottish Beer and Pub Association, the Scottish and UK hospitality organisations, Castle Leisure Group, Greene King, and several dozen businesses in rural and urban Stirlingshire for helping me to prepare for the debate. I also thank Paul Anderson and Matt Gower from my office, as well as the House of Commons Library, which has produced a number of useful briefings that I commend to colleagues.

This issue is not easy, but I will be up front with colleagues. Am I looking for special treatment for the hospitality sector? Yes, I am: these businesses need and deserve it. They need it because of the unprecedented economic times that we are living through, and they deserve it because they are a part of not just our economy, but our society; they are community hubs at a time when we face an epidemic of post-covid loneliness, and they contribute to our sense of place and keep our high streets busy. As well as urban Stirling, I represent a number of rural communities, which turn into dormitories once the pub goes. That is not a sustainable future for those communities. Hospitality businesses promote social mobility. How many of us—myself included—had a first job waiting tables, pulling pints or doing dishes? Hospitality provides flexible employment that keeps a lot of people engaged in the workplace who might otherwise not find jobs that suit them. These are good, sustainable jobs, and great careers.

Hospitality businesses are also significant for the economy. The stats are vital: the beer and pub sector accounts for 936,000 jobs and contributes £26 billion to the UK economy; in Scotland, it accounts for 62,000 jobs and £1.8 billion in tax receipts. According to UKHospitality, the wider hospitality sector employs 3.5 million people in one form or another, and generates £54 billion in tax receipts. These businesses are at the sharp end of an economic crisis that is not of their making. They are at the sharp end of the post-covid slump, an energy cost spike and insurance cost rises. They face labour shortages and costs due to Brexit. Now, I do not blame Brexit for everything, but it has made everything worse, and we need to deal with its consequences, which hospitality businesses are living with right now. They also have lower footfall, because in the cost of living crisis everybody is cutting back on discretionary spend. They are dealing with a perfect storm, and they need more help.

During covid, we proved that we can act fast, as we did with the VAT cut and eat out to help out, with all its issues; we demonstrated that we could move fast when a demonstrated emergency was under way. For our hospitality businesses, there is still an emergency under way. I am supportive of the Scottish Government, although I am not part of it; I am clearly in opposition here, though I hope I am a constructive Opposition Member. I am bringing some ideas to the Minister, and look forward to his response. I am also not a part of Stirling Council. I am aware that budgets in all places are under real pressure, but I am calling for support because I am dread afeard that, unless we act, a number of these good, sustainable businesses will not make it through to the better times, when they do come, and that all those revenues and social benefits will be lost. Across my constituency, there are a number of great businesses, but they need help to make it through. It is up to all of us, in all our places, to put the badges to one side and work together to support these crucial organisations.

What am I calling for? I will be brief to allow colleagues to speak. First, if hon. Members remember only two words from me today, they should be “cut VAT.” I would cut VAT on food, soft drinks and alcohol to 5%. Of course, that is a big ask. I know the fiscal situation for the UK, Scotland and local government, but cutting VAT would be a clean and immediately effective way of supporting those businesses’ bottom line. It would be directly linked to turnover, so if a business is not doing much business, it will not get that much benefit, and if it is, it will. It would not require any complex architecture or bureaucracy and would not need much to administer. It would be an effective way to boost growth and help these businesses survive.

In other countries, a VAT cut would not be unusual. VAT on accommodation is 10% in Austria, 6% in Belgium and 9% in Cyprus. VAT on restaurants is 13% in Croatia, 5% in Hungary and 10% in Italy. Of course, it is not quite like for like, but the UK is taxing this sector far more than other European countries do, and I think we need to boost and celebrate it, not tax the bejesus out of it from all parts of Government.

Speaking of which, we need business rates reform. To be clear, I was glad that the UK Government temporarily cut business rates in England. I called for the Scottish Government to pass that on, and I regret that they did not, but let us remember that it was just a one-year suspension and the actual problem is that business rates are not fit for purpose in any of our countries. That outdated system is creating perverse incentives for a lot of good businesses. Of course, local government needs to be supported, but we need to find a better way to do that. Tom Arthur, the Scottish Minister, has been proactive in engaging with business across Stirling and elsewhere. He acknowledges the problem—but business rates are crippling a lot of businesses, and we need urgent reform in all our countries.

I am very grateful to the hon. Gentleman for making that point about business rates reform. I have just pulled up the Midweek Herald, in which a pub that closed fairly recently, the Honiton Inn, is advertised at £395,000, but before the advert says anything about the pub, it says, “Business rates may apply”. Does he agree that business rates on pubs are deterring new tenants from taking over?

I do agree, and they are also deterring growth in existing businesses. A number of business owners in Stirling have told me that once they invested in refurbishing their pub or doing it up after covid, they got hit with a higher rates bill—so that was a disincentive to investment. The system is broken, and I commend to colleagues the House of Commons Library research that compares how other countries do this stuff. I am conscious that there is not an easy answer. It is easy for me to call for reform, which is pressing, but I do not necessarily have a preferred way to do that.

Hospitality businesses have been hit by energy costs. They are big energy users, in terms of heating and cooling, and have been hit by eye-watering uncapped price rises from the energy companies, many of which are making substantial profits. I do not begrudge companies making profits—I celebrate that—but if they are doing it in a way that shuts down big chunks of another industry, we need stronger regulation. The UK energy market is deeply broken and is not working for an awful lot of business consumers. In the meantime, I think we could look seriously at business rate rebates for energy users.

It will not surprise colleagues that a number of stakeholders are keen on a cut to duty for cider, beer and spirits. That is a way of supporting brewers and distillers. I am not hostile to that, but I think the best way to support the hospitality sector is a VAT cut. That would be a tide that raises everybody’s boat, although there is some evidence that previous cuts have not been passed on to the wider sector.

We also need to do things to rebalance the playing field between the on and off-trade sales. The Scottish Government have tried to do that with minimum unit pricing. I do not want us to turn into a nation—however “nation” is defined—of people who drink alone in front of the TV. Pubs, restaurants and cafés provide a social environment for the consumption of alcohol; they are socially inclusive, open to all and regulated constructively —whereas the other market is tending in the other direction.

Order. I remind Members that they should bob if they want to be called. The hon. Gentleman was good enough to be brief to let colleagues in, but seven Back Benchers are looking to catch my eye. I will not impose a time limit, but I ask colleagues to try to keep to about five or six minutes.

It is an honour to serve under your chairmanship, Ms Bardell. I am delighted to take part in this debate, and I very much congratulate the hon. Member for Stirling (Alyn Smith) on securing it. I am delighted to see the Minister in his place to respond; along with my hon. Friend the Member for Sutton and Cheam (Paul Scully), there have never been two greater champions in Government for the tourism and hospitality sector. I am delighted that the Minister is now in the Treasury, because I am sure that he can be a champion there for this very important sector—not putting any pressure on him at all!

I represent a constituency that is one of the most dependent on the tourism and hospitality sector in the whole country. For example, it is estimated that around 60% of all jobs in the town of Newquay rely on it, and that one in three households across Cornwall derive at least some of their income from hospitality throughout the year. The subject is therefore so very important to us in St Austell and Newquay. We have some amazing hospitality businesses, from St Austell Brewery—which was established in 1851 and is, I believe, the biggest family-owned brewery in the country; it produces amazing beers, like Tribute and Proper Job, has been around for nearly 170 years, and employs hundreds of people in my constituency and well over 1,500 people in the wider region—right through to an American diner in St Austell called Rocky’s, which opened last week. I was delighted to be there on the opening night, and I wish the people there well in starting up a hospitality business in these very challenging times.

We have amazing hotels like The Headland in Newquay, with which the Minister is familiar, the Watergate Bay Hotel in Watergate Bay, and Scarlet in Mawgan Porth. On the south coast, we have the Carlyon Bay Hotel, which Mr Speaker very much enjoys, and Fowey Hall in Fowey, in which I know many hon. Members have stayed. They all play a vital part in the economy and the communities that I have the pleasure of representing.

I thank the hon. Member for giving way as he extends his conducted tour around his constituency; I congratulate him on so doing. Does he agree that we all, Government especially, need to ensure that the magnificence of areas like his, and like mine on the north coast of Northern Ireland, are promoted nationally and internationally, in order to maximise the benefits for all our constituents?

I absolutely agree. We need to get international tourists who come to this country out of London. Too many never venture past London. I know that the Department for Culture, Media and Sport has worked on that, and we have certainly seen some benefits of more international visitors coming to Cornwall and enjoying all that we have to offer.

I will never forget the moment, shortly after the lockdown was announced, that I read a report that said that my constituency of Newquay was predicted to be the hardest hit by the lockdown. Those days were deeply worrying for me. I had business owner after business owner on the phone asking, “What am I going to do? This will literally devastate my business.”

There was a sense of relief a few days later when the then Chancellor—the now Prime Minister—announced the package of support that would be put in place, particularly the furlough scheme but also the targeted support for the hospitality sector. My phone lit up with the people who had rung me in the preceding days; they were so relieved that the Government were stepping in. That demonstrates that this Government understand the importance of the hospitality sector. They provided more support to the hospitality sector than to any other part of our economy during the pandemic, and I know hundreds of businesses in my constituency who are so grateful for it. It is sometimes very easy to forget that support, but it shows the importance that the Government place on the sector.

However, as we have heard, many of those businesses are finding times equally challenging right now. The challenges are different; they are mainly to do with rising costs rather than with demand being taken away. Those could be energy costs, costs in the supply chain or rising wages. I absolutely support the increase in the national living wage, but we need to appreciate that there is pressure on businesses to meet that increased wage. There is therefore a need for the Government to look at what further support they can provide to this sector, not just to get it through the current challenges, but for the long term.

I would ask two things in closing—both of which have already been said, but I will add my voice. There is a case to be made for cutting VAT. I would go for a 10% cut in the VAT rate for hospitality. We have shown that that works. I know there were concerns about how much the cut that was put in place during the pandemic was passed on; I think about 70% of businesses passed on at least some of that cut, but we need to work with the sector to ensure that if VAT is cut, all of the cut is passed on to the customer.

Business rates also need to be looked at. The rise of 6.7% is out of step. I urge the Government to look to the October rate for inflation when increasing business rates. We need more fundamental reform of business rates for the hospitality sector in order to reduce the burden of that tax.

I recognise much of what my hon. Friend says about his constituency in the description of my constituency as the largest resort area of Wales. The difference in Wales, of course, is that the Welsh Government have not passed on the full business rates cut that has been enjoyed in England. Does my hon. Friend agree that that would be the first and most sensible measure that could be put in place to help tourism and hospitality businesses in Wales?

My hon. Friend makes a sensible and important point; I agree.

I hope the Minister senses the cross-party support for this important sector and takes away a clear message to the Treasury to look at what more can be done to support the sector in the upcoming Budget.

It is a pleasure to serve under your chairmanship, Ms Bardell. The hospitality sector is at the sharp end of all market sensitivities and feels every economic challenge acutely. Although it is used to seasonal highs and lows, when covid hit, the sector’s resilience became dependent on intervention. Whether businesses were supplying food, drink or accommodation or operating as a wider part of the tourism sector, the covid and post-covid shocks served their blows on hospitality. There are also the issues of the cost of living—whether that is seen through reduced customer disposable income or increased energy costs—and diversion of shipping in the middle east; each part has a story to tell about the sector.

Indeed, Brexit produced serious challenges in labour supply, and the new visa rules are also creating pressure. Last year, 8,500 visas were provided for the sector, and that is not to mention the dependants who come with health workers and so on, and the students; that also takes its toll. I ask the Government to think again. Although I welcome higher income and a rise in the minimum wage to address the wage disparity in this sector, we must recognise that it needs cushioning and that the sector needs support.

In York, we face the additional challenge of flooding. The floods have an impact. There is usually poor reporting describing York as being like Venice, but I can assure everyone that York is open and functioning. Today, because of the resilience measures that have been put in place, only a small cluster of hospitality outlets are impacted by flooding. However, they have received no business rate suspension—they must receive that, and I ask the Minister to look at that issue—and the Bellwin scheme cannot be triggered for a small area. Those businesses have costs associated with flooding, so that needs to be addressed.

Turning to other fiscal challenges and solutions, we would welcome a reform of business rates. I have long debated in this place how disadvantage and disincentives impact on the sector. Frankly, the Government have demonstrated a sticking-plaster approach during my time here. I am glad that Labour is listening and that it will bring in reform of business rates, but I plead that it puts those reforms in its manifesto so that everyone can be clear about that.

Before I call the next speaker, I ask Members to stick to five-minute speeches because I want to try to call everybody and give equality to all.

It is a pleasure to serve under your chairmanship, Ms Bardell.

UK hospitality is an integral part of our national economy and this debate would be incomplete if we did not consider the impact of tourism. It is worth £127 billion to our economy—9% of GDP—and hospitality alone is worth £56 billion, with 2.5 million people working in it and 233,000 businesses directly related to it. I started my career waitering in Royal Hospital and in the Queen’s Gallery. I also served in a cocktail bar in rural Dorset—one can imagine how successful that was. It is a perfect way of entering the working environment, placing service at the centre of its values and making sure that people across this country can enjoy the fine local produce that we produce in this country.

However, hospitality has been deeply impacted by the pandemic, lockdowns, the tightening of belts, and of course the strikes. Those attending the UKHospitality event yesterday will have heard time and again how many such businesses throughout the country have been impacted by rail strikes, costing them hundreds of millions of pounds each year. There needs to be an answer to that; perhaps the Minister will remark on it.

In the course of the past four years, an industry, a sector, that has been routinely hit by lockdowns, pandemics and strikes has had a great deal of help from the Government, whether it was the eat out to help out scheme or the campaign that I led by getting Conservative colleagues from across Parliament to support a reduction in VAT—temporary though it may have been—to 5%, in parity with what our European friends and neighbours had done. The results of that cut to 5% were enormously successful. Businesses across the country are still calling out for the reinstatement of that reduction, which is why I think that the hon. Member for Stirling (Alyn Smith), who has done so well to call this debate, will find that there is very little opposition when it comes to reducing VAT. That 5% rate proved that it was possible to create a sustainable business model for the tourism and hospitality sector to thrive, to give it the resilience to weather certain shocks and to maintain confidence in the sector overall. We also looked at how we could change licensing rules. We have taken a far more European approach in allowing businesses to operate outside, on pavements, which has been enormously successful in places like mine and across south Devon.

I will see whether I can follow that! I am grateful to serve under your guidance, Ms Bardell. The hon. Member for Stirling (Alyn Smith) has done this place a great service by introducing this hugely significant issue.

One of the privileges of living among the lakes and dales of Westmorland is that we get to share our breathtaking landscapes with the world. We are a world heritage site and are Britain’s biggest visitor destination after London. We are the place where 20 million people each year come to spend their leisure time, actively or passively absorbing creation in the raw. Those 20 million visitors create a tourism and hospitality economy with a value getting on for £4 billion a year. With 60,000 people working in it, the sector is Cumbria’s biggest employer—across the UK it is the fourth biggest—yet it is so often overlooked. Because its interests are never closely tied to a single Department, it tends to fall between the gaps, and so do its interests.

This is a time when we cannot afford to overlook our tourism and hospitality sector or ignore its voice. Although domestic visitor numbers have not been bad over the past year or so, those visitors are not spending as much as they used to, on the whole, because of the obvious impact of the cost of living crisis. To put it bluntly, as people are now paying £400 a month more on mortgage payments thanks to the 2022 Budget, they do not have spare money to spend in the pubs and restaurants of the Lake district. There is a real need to support our hospitality and tourism economy in Cumbria through prudent and effective measures.

VAT rates for hospitality are significantly higher in this country than in the rest of Europe. The nature of tourism and hospitality is that our competitors are overseas, so this unfair playing field is a self-imposed penalty on our economy. Even a small reduction in VAT to 12.5% for tourism and hospitality would give the Treasury a net fiscal gain of £4.6 billion over 10 years. The Government are desperately thrashing around for even the merest whiff of a Brexit benefit, and here is one staring us in the face. The question is: will the Government do it? How about looking at a tax-free shopping scheme for international visitors? According to UKinbound, launching a new VAT reclaim scheme would generate £4.4 billion over two years for the UK economy, with a net benefit to the Treasury of £1.3 billion.