Horizon Family Members Redress Scheme: Registration

On 19 March, I updated the House about this Government’s preparations to launch a redress scheme for family members of postmasters most affected by the Horizon scandal.

As we approach the anniversary of the publication of volume 1 of the Post Office Horizon IT inquiry report, which recommended that financial redress should be provided to close family members of those most adversely impacted by the Horizon scandal, I want to reassure those awaiting updates that this scheme is progressing and that we remain committed to helping this group.

I am happy to announce that the Horizon family member redress scheme will open for registration on 16 July 2026. This will allow potential applicants to come forward and begin the process by submitting information that will support the assessment of their applications later this autumn. Applicants will be able to access the registration form, alongside further information about the scheme, here:

Guidance for prospective applicants is also available at that link, setting out the type of documents that will be required to demonstrate eligibility once we start to consider claims. This guidance will help applicants to prepare the relevant documents in advance, so they are not unduly held up demonstrating their eligibility.

Processing of cases is expected to begin in the autumn of this year, once the Department has completed the necessary procurement steps to appoint an external supplier to manage this work.

At that point, cases will be dealt with in the order they were received. Those who register now will be among the first to have their cases examined. Those who are unable to register now or wish to wait until a later date are free to do so and this will not impact their cases other than them being considered slightly later.

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