Driving Tests

12. What steps his Department is taking to help reduce the number of learner drivers waiting for a driving test.

The Driver and Vehicle Standards Agency is increasing the number of driving tests by conducting out-of-hours testing, recruiting over 300 examiners, and re-employing retired examiners. Recovery measures have created 35,000 extra test slots each month, which equates to approximately 813,000 additional slots since April 2021. As of 27 March, there were over 50,000 tests still available to book. The DVSA’s Ready to Pass? campaign aims to increase the pass rate and reduce waiting times by ensuring that people do not take their test until they are absolutely ready to do so.

Learner drivers are increasingly falling victim to a flourishing black market in driving tests. Third parties are using bots on the Government’s website to snap up driving test slots that are then sold for double or triple the price. One of my constituents saw a test advertised for £240. Even driving schools are gaming the system. With AA research showing the most vulnerable, including young care leavers, being hit the hardest, what are the Government doing to crack down on this exploitation, and will Ministers stop the bots?

I had a meeting with the DVSA on this matter earlier this week, and we will continue to take steps to block cancellation services from accessing the booking system. There has been a significant drop in traffic to those services because of the DVSA’s successful work in identifying booking apps and bots, but there are some driving instructors who book slots for their own use. In the hon. Lady’s constituency, in Isleworth and Tolworth, the waiting times in February were 8.5 weeks and 7.3 weeks respectively, well below the national average, so there is no need for people to use the bots as they can book a few weeks in advance.

I have received correspondence from a number of constituents struggling to get driving tests in my constituency in recent weeks. For example, a constituent reported that the nearby Bletchley testing centre has nothing available for six months. On top of the question from the hon. Member for Twickenham (Munira Wilson) about the growing purchasing of tests by third parties, will my hon. Friend consider changing the point at which tests are released? I am led to believe that it is 6 am on a Monday, which enables those third parties to get in and book them all up quickly rather than leaving them open for the genuine public, most of whom are probably not at their computers at that time.

I will certainly look at that. Of the 300 extra driving instructors we have recruited, 87 are in London and the south-east. We have made hundreds of thousands of new slots available in the region over the last couple of years, but we continue to take great ideas from both sides of the House to see what more we can do to ensure people can take their test at the appropriate time.