Disabled People: Benefits System Support

3. What steps he is taking to support disabled people through the benefits system.

Our recent White Paper sets out our ambitions to create a better experience for disabled people when applying for, and receiving, health and disability benefits. Our proposals will transform support, so more disabled people can start, stay and succeed in work.

A disabled constituent who came to my advice surgery recently described the many hurdles she had to go through to get welfare support. She felt stigmatised by the whole process and was subjected to really frustrating delays, so I am keen to hear from the Minister what the Government are doing to reform assessments and improve the way the benefits system works to help disabled people get the support they need without it feeling like a battle.

I really appreciate my right hon. Friend highlighting the concerns raised with her by her constituent. I know she supports the fundamental change we are determined to bring about, whereby we will focus more on what people can do. We will remove what is a structural barrier to work: the impediment that means people feel prevented from trying work because of the fear that if it does not work out they will lose their entitlement and have to go back through a re-application and reassessment processes. I hope she will welcome the steps we are taking, for example to link expert assessors with particular conditions to help us to get decisions right first time, as well as the commitment we have made to reduce the assessment burden more generally.

The experiences of the constituent of the right hon. Member for Chipping Barnet (Theresa Villiers) are, unfortunately, far too common. The assessments disabled people go through often go badly wrong and the great majority of appeals against refusal succeed. It all causes immense and unnecessary anxiety for disabled people. The Select Committee on Work and Pensions recommended that all assessments should be recorded to help put things right. The assessment providers all support that recommendation. Will the Minister give the House an assurance that he will give that recommendation very serious and sympathetic consideration?

I am always grateful for the opportunity to hear from the Chairman of the Work and Pensions Committee. It is important to recognise that both the Minister for Employment, my hon. Friend the Member for Hexham (Guy Opperman), and I are set to appear before the Committee next week. What I will not do this afternoon is make specific commitments, but I can say—I have said this regularly now, including in the many conversations we have had with disabled people and various stakeholders that we want to work constructively to get the reforms right. This is the biggest set of welfare reforms for over a decade, so I am very willing to consider all views about how we can improve processes. Of course, people are able to make recordings of assessments at the moment, but we should look at that. I am very willing to do that, and to come back to the Committee formally.

I call the shadow Minister.

On a recent call with stakeholders in the Department for Work and Pensions, the Department revealed that only 11 individuals had so far been included in the severe disability test group, which, as the Minister knows, is aimed at simplifying the application process for those with the most severe disabilities and health conditions. Worryingly, there also appears to be very little clarity about the definition of severe disability. Despite that, the Department signalled that it was preparing to further roll out the group. Can the Minister confirm today whether that number is correct, provide further information on which individuals qualify, and confirm when the Department will start the roll-out?

What I am certainly very willing to do is to provide further detail to the shadow Minister, separate from this afternoon’s proceedings. I am absolutely clear that the severe disability group has an important role to play, recognising the challenging conditions people have and that, for many, those conditions will not improve. I am keen to reduce the reassessment burden on people wherever we can, streamline processes, and ensure that people feel properly supported and properly cared for during the course of those processes. That is the right step to take. I am determined that we get this right. Exactly as I said just now, I want to work collaboratively and constructively as we move forward with the White Paper reforms. We have made commitments to test and trial various things, and we will get on and do that.