Death of Awaab Ishak and Rochdale Boroughwide Housing

This is not just a local issue. Mould does not exist just in homes and houses in the Rochdale borough; it is a nationwide problem, and we need nationwide solutions. The Secretary of State told us the other day that he believes that

“there are at least 2.3 million homes that fail the decent homes standard”—[Official Report, 16 November 2022; Vol. 722, c. 714.]

We have to do something about that. There are 800,000 homes with damp, of which 400,000 are in the social rented sector and 400,000 are in the private rented sector. It is a problem with social landlords and private landlords, and we have to deal with them both.

As my hon. Friend the Member for Manchester, Gorton (Afzal Khan) says, we need to look at having an Awaab’s law to say that certain things must be done, including automatically treating mould as a potential health hazard. When mould or damp is reported, that should lead to an immediate response from the landlord. Anything else would be ridiculous. When the duty to repair comes in, there has to be a recognisable timescale. It is basic good housekeeping and we should put it on the statute book, because we know it is not happening. I can tell the House that it will be very popular, because 120,000 people have signed the petition that the Manchester Evening News has launched. I applaud those people and the MEN for taking up the case, and I applaud the fact that now the case has been raised, we are beginning to address the issues that the family want addressed.

We also need to look beyond the immediate legal framework for housing associations. We have to ensure that if they fail to do the job we ask of them, other mechanisms will come in. Public health authorities, the local authority, the Regulator of Social Housing and other agencies all need to be involved. We have to ensure —this is a matter for the Minister and the Government—that they are properly resourced to do the job of controlling that we ask of them. We must not give them a legal duty and legal capacity unless we also give them the resource to undertake their role.

One thing is bizarre. Supposedly, the Regulator of Social Housing is there to protect our interests by ensuring not only that housing associations are run with financial prudence, but that they conform to the standards that we expect. However, six months after Awaab died, the regulator did an in-depth assessment of Rochdale Boroughwide Housing. It gave RBH’s governance a G1—the best grade it can give, which is a little surprising —and said:

“Based on the evidence gained from the IDA, the regulator has assurance that RBH’s governance arrangements enable it to adequately control the organisation and to continue meeting its objectives.”

My goodness—I am glad that it is not in control of anything that affects me directly this very day.

The regulator needs to up its own game. I say again to the Minister that we must give regulatory authorities the powers and the duties of the role that we need them to perform if housing associations and private landlords fail, but let us make sure that we give them the capacity as well. That means money, by the way, because without money we cannot employ qualified, competent staff.

I turn to the role of the Secretary of State, who is in Rochdale today. It will be nice for him to hear this from someone on the Opposition Benches: I applaud the fact that he has been proactive in the days since the coronial inquest report. He has done a number of things that we all agree to be progress in the right direction, but I am a little uncomfortable about one thing, if I may say so.

When the Secretary of State and I had an exchange in Parliament earlier this week, he spoke about the possibility of fines when housing associations go wrong. He was reported today as saying that he intends to take £1 million off RBH, from the affordable homes programme. It turns out that that may have been misreported, so perhaps it is important to set the record straight. I understand that what he proposes is simply that the money will be there for Rochdale but not for RBH; if so, I would be grateful if the Minister clarified that. Fining housing associations never seems to me to be the brightest way forward, because it penalises tenants. For residents in my constituency, it means repairs are not done and the homes they need are not available.

There is a good case now for saying that the executive board has had its time and ought to go. Those on the board did not do the job that we expected of them. They did not scrutinise, and after Awaab’s death they did not insist on the kind of change that I would have expected. I have asked them for a timeline and have seen what they did, and frankly, it does not give them any cause for credit. In that context, we need to look at the temporary way in which that important housing association, which serves our community, is structured. In the longer run, the local authority has offered to take back control. That is supported not just by Rochdale Council’s controlling Labour group, but by the Conservative opposition group, and it certainly has to be looked at. In the end, the advantage of a council is that it has elected people, not faceless bureaucrats, and we can challenge and get rid of elected people.

There has to be something about the tenants’ voice. There has to be something that allows tenants to have a voice that is amplified and heard, so that when things are going wrong, they can be dealt with and taken up.

Those are a few semi-lengthy remarks. I could go on at greater length, but I will not. I will finish on this point: in the end, a little boy died. That is a little boy who should have been out playing in the streets, the parks or wherever in Rochdale, or wherever the family next move to live. That little boy should never have died. That little boy died because of an inadequate care of detail, and detail in this case really did matter. We must make sure it never happens again. Whether we call the legislation Awaab’s law or not—I hope we might think about doing that—is an open question. What I do know is that the only way we can say to the family that we have really learned the lessons, and not just as the formulaic words “We have learned the lessons”, is to show that we intend to take the actions that will make a permanent change so that this can never happen again.

First, we demanded answers from the chair and the chief executive of Rochdale Boroughwide Housing. Much of the accountability clearly sits with the leadership of RBH. My right hon. Friend was spot on when he said that it “beggared belief” that the now former chief executive Gareth Swarbrick attempted to stay in post. While it is right that RBH recognised that the chief executive’s position was no longer tenable, the housing mutual still has serious questions to answer about the basic condition of its housing stock. My hon. Friend the Member for Heywood and Middleton (Chris Clarkson) said that even today he is still discovering new cases of terrible conditions within that housing stock. I would be grateful if he, and other Members with such examples, shared them with us in the Department.

It is one of the main jobs of the housing ombudsman service to make sure that robust complaint processes are in place, so that problems can be resolved as soon as they are flagged. In cases where landlords have clearly mistreated their residents, it can order landlords to pay compensation. If necessary, it can refer cases to the Regulator of Social Housing. Through the Social Housing (Regulation) Bill, we are strengthening the powers of the regulator, so that where there is a serious risk to tenants and the landlord has failed to take necessary action, it can issue unlimited fines to rogue landlords, enter properties with only 48 hours’ notice and make emergency repairs, with landlords footing the bill. The hon. Member for Rochdale asked about resourcing for the regulator. In this financial year, we have put in an additional £4.6 million to ensure that the regulator can operate, with more funding to come as we go further in designing how it will operate. I hope that provides him with some reassurance.

But all the reforms in the world will be worth nothing if people do not know that they have rights to begin with. Awaab’s case, which never went before the ombudsman, shows that we can and must do more as a Government to promote this service and make sure it reaches those who need it. The Government have already run a nationwide “Make Things Right” campaign to raise awareness and tell social housing tenants how they can go about making complaints, and that has now reached millions of social housing tenants. We are working up another targeted, multi-year campaign, so that everyone living in the social housing sector knows their rights and knows how to exercise them. Where some providers have performed poorly in the past, they have been given plenty of opportunities to change their ways and start treating residents with the respect they deserve. I think that we are all in agreement that the time for empty promises has to be brought to an end.

The Department will help to do that by naming and shaming those who have been found by the regulator to have breached consumer standards or who have been found by the ombudsman to have committed severe maladministration. I am sure that many hon. Members will have seen that that work is already well under way, with the Secretary of State writing to all local authorities over the weekend to set out the expectation that they will act quickly to resolve poor housing conditions in their area. He also separately wrote to all providers of social housing and made it abundantly clear that our expectation is that they will take all complaints about damp and mould seriously, act swiftly to rectify them, and be prepared to respond to a request from the Regulator of Social Housing on the extent of damp and mould issues.

Finally, I will touch on standards. Although the pictures of damp and mould in social housing across the country leave us in no doubt that many properties fall well below the standards that we expect social landlords to meet, Awaab’s death has made it painfully clear why we must do more to better protect tenants. Our Social Housing (Regulation) Bill will bring in a rigorous new regime that holds such landlords to account for the decency of their homes.

In the months ahead, we all have a chance to upend the appalling status quo and deliver a new deal for social housing tenants in the UK. I want to be clear that this is not about bashing all landlords and tarnishing them with the same brush—we have many fantastic landlords and housing associations in this country that treat tenants with the kindness and respect they deserve. It is about raising standards across the board and ensuring that every tenant has the chance to live in dignity.

I echo the praise of the hon. Member for Manchester, Gorton (Afzal Khan) for the incredible work of the Manchester Evening News in raising awareness. As the hon. Member for Rochdale said at the end of his speech, we have to do everything we can to ensure that nothing like this ever happens again.