Covid-19: Repatriation of UK Nationals

Statement

The Statement was made in a Virtual Proceeding via video call.

My Lords, with the leave of the House, I will repeat a Statement on the repatriation of UK nationals affected by Covid-19 given in another place yesterday by my right honourable friend the Minister for Asia. The figures have changed since then, and this Statement contains more up-to-date figures. The Statement is as follows:

“With permission, I would like to make a Statement on the Foreign and Commonwealth Office’s response to the Covid-19 pandemic. Our team of experienced diplomats here at home and in our embassies and consulates around the world continue to work around the clock, using our unparalleled international connections to help overcome this unprecedented challenge.

Since the outbreak in Wuhan, our overriding priority has been to help British travellers get home safely to their loved ones. We estimate that since the outbreak began, more than 1.3 million people have returned to the UK via commercial routes from countries across the globe. We have seen more than 200,000 British nationals from Spain and 50,000 from Australia return in the past month alone.

Keeping commercial options running has required an enormous international effort. We have worked alongside airlines and foreign Governments to keep vital routes open and to ensure that domestic restrictions do not create a barrier to getting people home. As the House will appreciate, as countries have increased travel restrictions, often without notice, commercial routes have ceased to be an option for some travellers. Thanks to a £75 million partnership between the Government and airlines, we have now brought back more than 20,000 people on 99 charter flights organised by the Foreign Office from more than 21 countries and territories. In some instances, that means bringing home a few hundred passengers from small countries such as the Gambia and remote locations such as the outer islands of the Philippines. In other cases, it has meant returning thousands of British travellers, such as more than 10,000 people now returned home from India and more than 2,000 thus far from Pakistan. In the next week alone, we will bring back thousands more travellers on further charter flights, including from Bangladesh, Nigeria and New Zealand.

I would also like to touch on cruise ship travel. More than 19,000 British passengers were aboard 60 cruise ships when the FCO changed its travel advice on 17 March. Working with the local authorities, Governments and cruise operators, the FCO has helped to ensure that those passengers were able to return home. We have provided consular assistance to many of them and in some cases, we have organised direct or supported charter flights for more than 1,500 people.

For those people who have chosen to remain in place or are still trying to get home, our consular teams are providing support 24 hours a day. To ensure timely responses, we have tripled the capacity in our consular contact centres. Our broader consular effort has been centred around supporting British travellers right across the piece. We have worked with foreign Governments to ensure that British travellers can continue to meet visa, immigration or documentation requirements while they are abroad, and we are also offering financial protection, including through the same measures available to British workers and residents here at home, such as the Coronavirus Job Retention Scheme and access to mortgage holidays.

We are ensuring that British travellers have access to essential care, including food, accommodation and medical care. That includes psychosocial support, and we have been working with third-sector and external partners to deliver that. Most UK insurers will now extend their travel insurance cover, so British travellers actively trying to get home will be covered for emergency medical treatment if they are still stuck abroad for at least 60 days. Our efforts and our aims show that we are committed to helping every British traveller, no matter where they are in the world.

Turning to the FCO’s role in procurement, specifically of personal protective equipment, with so many other countries in similar circumstances, we are grappling with a global PPE shortage. Yet, thanks to the efforts of our domestic manufacturers and our work with international partners around the world, we have procured and distributed more than 1 billion items to those on the front line. My noble friend Lord Deighton, who helped to organise the London Olympics, has been brought in to oversee efforts to boost our domestic supply even further.

In the Foreign Office we are working tirelessly through our overseas posts to get medical supplies into the UK. More than 350 million items of PPE have been procured through our China network alone, and we are working flat out to get orders delivered from, for example, Turkey and Egypt. We have also distributed more than 1,500 ventilators, with thousands more ordered and on the way. In the past week, we have received shipments of more than 4 million type IIR masks and 1 million other masks. By the end of yesterday, flights had touched down with more than 500,000 masks, more than 350,000 gowns and more than 750,000 face shields. Meanwhile, the Foreign Secretary and my fellow Ministers at the FCO are on calls with counterparts around the world every day, working to secure new deliveries from abroad, with the support of our excellent and tireless Diplomatic Service.

From the start of this crisis, the UK has played a leading role in tackling the spread of the disease and the world’s response to it. We are uniquely placed to do so as a member of the G7, the G20, NATO, the Commonwealth and the United Nations, and as a major donor to the global health system. As the Foreign Secretary laid out in his previous Statement, our international strategy is focused on four key areas: securing a strong and co-ordinated global health response, particularly for the most vulnerable countries; accelerating the search for a vaccine, more effective treatments and testing; supporting the global economy, keeping trade open and securing critical supply chains; and keeping transit hubs and transport routes open to support the flow of freight and medical supplies and, crucially, to bring our people home.

I have outlined our support for bringing British nationals home and wish to touch on our good progress in other areas. We are helping vulnerable countries with their response to coronavirus by announcing up to £744 million in aid, including for research and development, and support for the World Health Organization, UN agencies, non-governmental organisations and the Red Cross. Yesterday, my right honourable friend the International Development Secretary announced a funding pledge equivalent to £330 million a year over the next five years to Gavi, the Vaccine Alliance. That will fund the immunisation of 75 million children against other deadly diseases, supporting the world’s poorest countries so that they can cope with rising numbers of coronavirus cases.

For a Covid-19 vaccine, the Government have already committed £360 million as part of our domestic and international effort. That investment includes a quarter of a billion pounds to the Coalition for Epidemic Preparedness Innovations to support co-ordinated global research. That is the single largest contribution by any country. We are also helping to keep vital trade routes and supply chains open by co-ordinating closely with allies and partners in the commercial sector.

Finally, the UK has a responsibility to protect the safety and security of the people of the overseas territories, most of whom are British nationals. We have been providing tailored support to our overseas territories, ensuring that the appropriate resources are provided to them during the coronavirus response. The scale and impact of this pandemic have been unimaginable but, working alongside our international partners, the UK has been able to demonstrate the kind of leadership, co-operation and collaboration that will get us through this crisis. I commend this Statement to the House.”

I thank the noble Lord for repeating the Statement. First, I thank him and all the FCO staff for their tireless efforts to support those stranded. I know from the cases I have referred and raised how committed they have been to help, and it has been much appreciated. However, it is difficult to fully grasp the scale of the repatriation still required. Even if we consider only those who have reached out to their MPs, the issue is clearly an enormous one.

There used to be a system for recording data on UK citizens abroad, but it was scrapped. Last month, in questions to James Duddridge, my honourable friend Stephen Doughty asked that, at the very least, medical or vulnerable cases should be recorded immediately, so that they could be prioritised at a later stage when repatriation started. Sadly, that did not happen. Can the noble Lord confirm that the FCO is now fully recording numbers, and will he publish these at regular intervals, so that we can better understand progress? In the absence of data at present, is he able to estimate how many UK nationals are currently stranded abroad, or is the 57,500 estimate from Monday still applicable?

The chair of the Foreign Affairs Committee reported yesterday that it has been conducting a survey asking people about their experiences of being repatriated to the UK. The main issue it found is the difficulty some people encountered with communications when they were abroad, or the inability to receive communications, with one problem area being the High Commission in India. What is the FCO doing to address this issue, both in the short and the long term?

The announcement that 19,000 people have been brought back on 93 charter flights is welcome, but Germany, for example, had repatriated 60,000 citizens on 240 charter flights by early April. I appreciate that the noble Lord will be keen to stress that more than a million have returned to the UK on commercial routes, but when we consider IATA’s estimate that air traffic is currently down by 90% over Europe, it is clear that we can no longer rely on commercial flights. Will the Minister therefore commit his Government to urgently scale-up the number of chartered flights available? In response to reports of UK nationals being priced out by the cost of flights home, can he offer an update on the recent steps taken to remove that financial barrier?

My Lords, I too thank the noble Lord for repeating the Statement. I welcome the financial contributions to Gavi, the WHO and others, whose efforts are clearly vital in this crisis. As we know, their work saves lives. I also welcome the contribution to the Coalition for Epidemic Preparedness Innovations, something which no Government after this must neglect. I pay tribute to the huge amount of work undertaken by the FCO, DfID and our embassies and high commissions during this crisis. However, we seem to be behind other countries in getting people home.

On 27 March, the EU had brought home half a million citizens. The United Kingdom chartered six flights for 1,000 British citizens through the EU crisis scheme; Germany chartered over 100 flights for over 20,000 German citizens. On 1 April, the Independent reported that Air France had flown more than 200 rescue missions but that

“the UK has yet to reach double figures in government-sponsored repatriation flights.”

By mid-April, only 5,000 out of 20,000 UK citizens in India had been brought back. Why did we lag so far behind our EU colleagues? The Government emphasised —and still do—that they were working with other countries, yet we seemed particularly unwilling to work with our EU colleagues. Why was that? Looking at where we are now, can the Minister answer the question from the noble Lord, Lord Collins: how many more people need to be brought home?

The Minister mentioned Nigeria in the Statement. I am sure he will know that there has been a surge of deaths in Kano state, an indication that coronavirus may be more widespread there than the Nigerian authorities are admitting. Are we making quarantine plans for those who come back from Nigeria?

The Minister mentioned that we have tripled our capacity in consular centres. That is obviously welcome, but we have brought home many diplomats and their families from countries with weak health systems. Are we working jointly with the EU to maximise our capacity? There have been many complaints about inadequate capacity and communication.

My Lords, I thank the noble Lord, Lord Collins, and the noble Baroness, Lady Northover, for their questions. I start by thanking them for their kind remarks acknowledging the work that has been done. As a Minister responsible for a particular part of the world—south Asia—that has seen thousands and thousands of British travellers being impacted, I am acutely aware of the challenge that has been posed by the repatriation efforts. Again, I commend the efforts of our diplomats on the ground, and the consular efforts being made through countless numbers of emails and telephone calls. Both the noble Lord and the noble Baroness mentioned the ramping up of consular support. We have certainly seen this in the inquiries made by parliamentary colleagues on behalf of their constituents and in response to direct cases. The current level is circa 3,000 calls—to put that in context, around 45% of those calls cover south Asia. A substantial number of calls are coming in for that part of the world.

I acknowledge the support of both the noble Baroness and the noble Lord on the issue of vaccines. This remains a key priority. We are all watching closely the recent developments in Oxford and we wish well everyone around the world who is seeking a solution. I am proud that, notwithstanding the domestic challenges posed by the Covid-19 crisis, the support that we are giving to Gavi and CEPI underlines the United Kingdom’s commitment to standing up with partners in the global fight against coronavirus, as well as against other viruses.

I took part in a multilateral conference organised by our German and French colleagues—the Foreign Ministers of both countries—which, again, underlines the level of co-operation. Picking up on a point made by the noble Baroness about working with our EU partners, the UK will be hosting a joint conference with the EU on our response to Covid-19. Whether on repatriation or our general response internationally, I assure the noble Baroness and the noble Lord that we will continue to work with our EU partners as well as other international partners on this global crisis.

We now come to the 30 minutes allocated for Back-Bench questions.

My Lords, I welcome my noble friend the Minister’s reference to the UK’s responsibility to protect the safety of the people in our overseas territories, but could he give an example of the UK’s tailored support for the OTs and what he actually means by appropriate resources—is that money, equipment, technical advice? What is it?

My noble friend speaks from experience as a former Minister for the Overseas Territories—a job that I enjoyed; it was sometimes challenging but in the main enjoyable. First and foremost, I assure her that the overseas territories, which are British territories, have been discussed at the highest level of government—at the international inter-ministerial group, which continues to be chaired by the Foreign Secretary, so it is being discussed at the highest level. In terms of specific responses, we have deployed Crown agents to look at the equipment that is needed in response to the coronavirus. All the inhabited territories—with, I think, the exception of Tristan da Cunha and the Pitcairn Islands—have been given direct support with equipment, and, through Public Health England, we are speaking to the Chief Medical Officer in each of those countries. In relation to my noble friend’s second point, we are giving technical support to ensure that needs are met. From her time in office, she will be acutely aware of the security challenges. For example, we have already supported the security efforts in the Turks and Caicos Islands, and we talk regularly to all representatives of the overseas territories. I am certainly working very closely with our noble friend Lady Sugg, who is doing an admirable job in this area.

My Lords, I welcome the Minister’s reference to the arrangements with PIA. However, I tried to help a friend to get her elderly parents back home from Pakistan. She experienced continual cancellation of flights, woeful communications and rising ticket prices. Therefore, will the Minister consider a specific review of the repatriation process from the Indian subcontinent? Also, I know that the booking portal for charter flights from India is currently closed and that people are on a waiting list. Will more charter flights from the Indian subcontinent be provided if people still need to be repatriated?

In answer to the noble Baroness’s second question, the short answer is yes. This is demand led. For example, initially we had flights from Delhi, Mumbai and Goa. We commenced the programme in those cities for logistical reasons—to ensure that permissions were received for charter flights. A large proportion of British travellers are still seeking to return from Ahmedabad in Gujarat, India, and from Amritsar in the Punjab, and we will continue to operate flights. The portals were closed to ensure that we could clear the wait-list, which is still operational. I assure the noble Baroness that an email link to the high commission is now being offered to those who still wish to register but who did not meet the original deadline date for registering themselves on the database for returns. We have made a commitment to return those who wish to come back to the UK, and we will continue to meet that demand in India.

The noble Baroness, rightly, referenced Pakistan and Pakistan International Airlines. We have talked regularly to the chairman of PIA. She will know that I was directly involved in the case that she referred to. I have also been involved in discussions with the Pakistani, Indian and Bangladeshi authorities and at a local level— I have been ringing Chief Ministers to ensure that we get local permissions. Perhaps I may just put this in context. For every passenger who is returned from India, for example, the level of detail that we have to go into, because of the curfews that have been imposed, is such that we have to provide every local authority with details of every vehicle that is used to ensure that we can get British travellers to the airport on time to catch their flight. Our diplomats are not expert travel agents, but I can tell noble Lords that they have learned a great deal from the repatriation efforts. I am sure that all noble Lords will join me in commending them for their excellence—notwithstanding the challenges, which we are seeking to address—in what they have done and continue to deliver.

I join in the appreciation of the efforts of our diplomats and other civil servants in the Government’s service. However, for the life of me, I cannot understand the Government’s reticence in acknowledging that they derived financial support from the Brussels scheme for repatriation. It makes one wonder whether there is some edict that nothing good should be said about the European Union. Since, as has already been pointed out, the first responsibility of any Government is to ensure the safety and protection of their citizens, why not redeploy some of the civil servants who are currently engaged in the increasingly fruitless pursuit of a deal with the European Union by 31 December to make sure that we bring all our citizens home as soon as possible?

On the noble Lord’s more substantial point, we are of course redeploying diplomats in all our posts, whether they work on the security side or from a Home Office or military perspective, wherever they are needed, and they are key to the repatriation effort in each country—I know that south Asia has been a key area of focus—and that has been the right thing to do. The noble Lord says that nothing positive is said about Europe. I ask him to reflect on the comments I made a few moments ago on how we will be co-hosting a conference with our European Union partners on the important issue of the global response to Covid. That underlines the commitment of the UK to work with international partners in different multilateral fora—and, yes, including with our European Union friends.

My Lords, I am not yet clear as to what the numbers are. Clearly, two sorts of people are being repatriated: one is the people who were on cruise ships and on holidays who were just stranded; the second group is people who went often to south Asia because that is what they did on a regular basis, but they were not on holiday and they did not have a definite time of return. Is there any estimate of the numbers in those two categories, and what are the plans for getting them back? I think in particular of the holidaymakers, because they are no longer on holiday if they have been there for a month, and I guess that the cruise ship industry will have problems. Secondly, there are lots of planes sitting on the ground at Heathrow and in all sorts of airports. How do you choose who gets to fly the planes back, and why, when there are so many empty planes, is there such a long queue?

To take my noble friend’s final remarks first, a lot of countries have closed airspace, and you need to seek special permissions to allow aircraft to fly. Our charter flights have been operating; as my noble friend will recall, we announced a £75 million package, and we are working in partnership with airlines with which we have signed memorandums of understanding. Every time there is a charter route, we go out and get the best offer from an airline. For example, in India we have been working with British Airways, and in Pakistan we have been working with Qatar Airways.

On the specific numbers on cruise ships, I have already alluded to the fact that we have returned a substantial number—around 19,000 people. At one time we were monitoring a great number of cruise ships—I remember sitting in meetings, day after day, tracking cruise ships around the world. We have had a successful repatriation policy in support of those people, returning them either through commercial routes or, when necessary, running chartered flights.

On the specifics of holidaymakers versus people visiting family, the original estimates ran to around 20,000 people in India, for example, so the fact that we have already returned over 10,000 people is testament to the number of flights. However, the scale of the operation could not be underestimated. To take just the Indian example, we have now run 52 charter flights. It was necessary to run them, and, as I said in response to an earlier question, we continue to run additional flights because of the sheer scale of numbers, with people visiting family and in different parts of the world. Yes, we have committed to do this work and continue to do it. As I said, the job is not done, nor have I claimed that, but we are working through the numbers to ensure that those who wish to come back to the UK can be brought home as quickly as possible. We have prioritised the most vulnerable, which was the right thing to do, but we continue to work with countries on the ground to ensure that we can repatriate all British travellers who wish to return home.

I also appreciate the hard work that our people at the embassies in different parts of the world and the FCO have been doing to bring people back to Britain at this difficult time. The Minister stated that 2,000 British nationals have been repatriated from Pakistan so far, but does he know how many more are still stranded in Pakistan and how long it will take to bring them all back home? Can he also tell us what testing mechanism for Covid-19 is in place for those returners at British airports?

The noble Lord raises a specific issue about Pakistan. First, the figure of 2,000 that I quoted relates specifically to the charter flights. We have been running charter flights from Islamabad and Lahore, because that was where the main demand was. However, I can assure him that, as I speak, there is a flight returning from Karachi as well, in response to demand.

In addition, because we were committed to working with the national carrier, PIA, which continued to operate commercially, we returned over 7,500 people through that channel. The noble Lord will be aware that PIA has recently restarted its flights as well. The noble Baroness, Lady Kennedy, underlined in her remarks that we are not relying on the national carrier alone and are continuing to run charter flights. That will continue.

On the support we are providing, all British travellers coming back to the UK on charter flights are being provided with information as they board the plane about the necessary steps they need to take and the issues that may confront them when they arrive. If any of them show symptoms while on the flight, the flight is held, as has happened in a number of cases, and those people are provided with support as they land in the UK. They are also being advised very clearly.

We continue to advise people to stay at home to protect themselves and others. Each traveller who returns is given that valuable advice.