My noble Friend the Under-Secretary of State for Business, Energy and Industrial Strategy, Lord Callanan, has today made the following statement:
I have set Companies House the following corporate targets for the year 2021-22:
Complete and up to date data
Ninety seven per cent. of companies on the register will have an up-to-date confirmation statement.
Digital service availability
Digital services will be available for a minimum of 99.9% of the time.
New services
Develop a new online journey for submission of confirmation statements.
Develop a digital filing capability for insolvency transactions.
Customer satisfaction
Be in the top quartile of public service organisations for customer satisfaction.
Diversity
Increase the number of staff recruited to Companies House from under-represented groups by 10%.
Delivering value
Manage expenditure within budgetary limits.
Spending with small and medium businesses
Fifteen per cent. of spend will be spent directly with small and medium businesses.
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