We estimate that over 1.3 million people have now returned to the UK from abroad on commercial routes. I can also tell the House that on the charter flights—the special arrangements—that we set up, over 30,000 British nationals have now returned on 141 flights chartered from 27 countries and territories.
Many of my constituents who had their flights cancelled are facing considerable financial hardship as they are yet to see any refund for these flights or for hastily arranged alternative flights that were also cancelled. So will the Secretary of State guarantee that those whose flights have been cancelled will be refunded and that the Government will step in to make sure that this is the case?
We certainly share the concern expressed by the hon. Gentleman about flights that are cancelled. There is an onus on the operators to make sure that they can be reimbursed. Insurance can also kick in. In the last resort, there is also financial assistance that can be made available in the form of a loan, but of course that would have to be repaid on return.
Richard Drax [V]
Many of my constituents have said, “We’ve all been locked down but people have still been allowed to come into our country.” Why is the quarantine about to be launched at airports being done now, and will it include arrivals by port and the channel tunnel?
The reason the measure is being introduced now is that the advice that we have always had is that there was little point, if any, in introducing quarantine at the border with R—the level of the prevalence of the virus—at a high level, particularly above R1. Now that it has come down, and is still coming down even further, it makes sense, as we reduce the level of coronavirus in the UK, to introduce the measure to stop reinfection coming in from people carrying it from abroad, particularly those who would not necessarily be showing symptoms. There will be some flexibility in the detailed arrangements set out, but this will cover, in principle, all people coming in, whether it is to ports or to airports.
A number of my constituents were overseas when this pandemic struck and are now unable to get together the money they need to pay for new flights home. What action is my right hon. Friend’s Department taking to financially support British nationals who are unable to get home and have no access to funds?
We have, in the first instance, worked with insurance companies to make sure that they extend travel policies by 60 days when emergency support is needed. I can also tell the House that the Foreign Office has introduced a special package to make sure that those who are stranded and cannot get back can receive support with food, accommodation and other essentials of up to £3,000 for individuals, £4,000 for a couple, and £5,000 for families. That is a last-resort option, but we are making sure that those who are hunkered down or stranded and cannot get back have the support that they need.
Nigel Mills [V]
I commend my right hon. Friend’s Department for the efforts made to get people home, but can he update the House on progress in getting passengers and crew stranded on cruise ships home?
My hon. Friend raises an important point. In March, when the Foreign Office changed its travel advice to advise against people travelling on cruises, we had more than 19,000 British passengers aboard 60 cruise ships. I can tell him that they have all now been brought home safely. There is still an outstanding issue with a number of UK crew on cruise ships around the world, but we are working with operators such as Royal Caribbean and Costa Atlantica to make sure they can get back as soon as possible.
I have a couple of constituents who were last heard of in the Philippines. They told me that they were struggling to afford the cost of repatriation flights to get home. What additional help can my right hon. Friend now offer them?
The Philippines has been a challenge, but I can reassure my hon. Friend that we managed to secure the return of over 600 British nationals on UK charter flights in April. I spoke to Foreign Minister Locsin at the end of March to secure those April flights. My hon. Friend will know that the Government of the Philippines suspended commercial flights earlier this month. They have resumed today. On the financial support that she referred to, in exceptional circumstances, as a last resort, there are loans available to enable UK nationals to return home on flights.
It is now clear that other European countries used emergency repatriation flights in parallel with commercial options to much greater success. The German Government chartered 30 times more of these flights by April than the UK Government, so it was the Foreign Secretary’s decision early on to rely almost solely on commercial options to get people home that left so many British citizens stranded abroad for so long. So will he publish the official advice that he received on his decision, which led to so many British citizens being stranded abroad for so long?