I beg to move,
That this House has considered employment support for blind and partially sighted people.
It is an absolute pleasure to serve under your chairmanship, Dr Huq. I am really pleased to have secured this debate on what I and others—judging by the number of Members here today—believe is an incredibly important issue. I thank the many organisations that provided briefings ahead of the debate.
In October, the all-party parliamentary group on eye health and visual impairment, which I chair, published its “Changing Attitudes, Changing Lives” report, which looked at employer attitudes towards blind and partially sighted people. I thank the secretariat—the Royal National Institute of Blind People and the Thomas Pocklington Trust—all those who responded to the written consultation, and especially those who shared their experiences at the oral evidence sessions, which I will discuss shortly.
We wanted to know why the number of blind and partially sighted people in employment is still stubbornly low at a time when there are about 900,000 job vacancies, despite the Equality Act 2010, a wealth of diversity and inclusion policies, and more than a decade of welfare-to-work programmes from various Governments. In November 2023, the APPG commissioned YouGov to carry out polling to look at employer attitudes. The findings were shocking, and prompted the APPG to launch its inquiry to look at the issue in more detail. To my knowledge, it is the first parliamentary inquiry to look solely at employer attitudes. We held a series of oral evidence sessions, put out a call for written evidence and held a number of one-to-one meetings with employers, including Apple and Channel 4. We heard from a range of employers, sight loss organisations and, most importantly, blind and partially sighted people themselves.
We found that 48% of employers said that they did not have accessible recruitment processes, so for many the online job application was not accessible, and in many cases it was not compatible with assistive technology. That obviously prevented many people living with sight loss from applying for those jobs in the first place. Some employers were not willing to make reasonable adjustments where possible, for example for psychometric testing, which is part of the recruitment process for many grad schemes, so many of those platforms were also inaccessible. Most worryingly, about a quarter of employers said that they would not be willing to make workplace adjustments or adaptations in order to employ blind and partially sighted people. The problem stems partly from a lack of awareness of where to access support or funding, or just advice and information, but there is also a pattern of outdated attitudes towards visually impaired people.
During the oral evidence sessions, we heard powerful testimony from many blind and partially sighted people. Many expressed a deep sense of frustration and anger at the job market because employers do not understand the importance of ensuring that their recruitment and interview processes are inclusive. Websites were not accessible, and application forms were not provided in alternative formats. Many respondents had to face the dilemma of whether to disclose their disability, or even ask for reasonable adjustments during the interview process.
I know that from my own experience. I have always been in the camp that chooses to declare their visual impairment at the start, but not everybody has the confidence to do that, based on their experiences. Others referred to the time it took to complete applications and said that their request for a reasonable adjustment of extra time had not been granted. One respondent reported that an interviewer seemed more focused on their blindness than their qualifications; they said that it felt as though the assessment of their ability to do the job was treated as a secondary factor, rather than the primary objective.
Although I am speaking a lot about the recruitment process—applications and interviews—many respondents shared their frustrations about being in work and acquiring their sight loss, or being in work and wanting additional aids or adaptations. I hope hon. Members do not mind my speaking from my own lived experience. Throughout my working life—I will not show my age by saying how long that has been—I have known the challenges that many have faced. I have been a Member of Parliament for seven and a half years, and to this day I still face challenges with technology, which cause a lot of stress and worry. There are days when I am not able to do my work as an MP because my IT kit is not working. Recently, I had to go further and lodge a formal complaint. I hope that by doing that I will finally be able to get all the kit I need to do my job and represent my constituents, just as my colleagues can.
Why do we need action and change? The employment rate for people living with sight loss is 42%, compared with 82% for non-disabled people. The disability pay gap is around 17%, which equates to us working unpaid for 54 days a year. The disability employment gap has remained at around 29% to 30% for more than a decade. I think that is hugely disrespectful. Actually, it is a disgrace. Employers are missing out on a wealth of talent. One of the respondents at our oral evidence session, who is quite senior in their workplace, said that they found that their visual impairment became less of a barrier the more senior they became. That is absolutely the right thing, but it should start at the entry level of any job.
We know that not getting the right support has a negative impact on health and wellbeing. There is clear evidence that good work improves health outcomes across people’s lives and protects them against social exclusion. Employment can bring not just better incomes but financial stability, security and a greater sense of purpose, which in turn can lead to healthier diets, increased exercise, higher living standards and, most importantly, better mental health outcomes.
Our report contains some excellent examples of best practice, and I will share a few. Roger told us that in his corporate workplace, screen-reader software and ergonomic equipment enabled him to perform his tasks efficiently, and that having a supportive team who understood his needs made him feel valued and included in his workplace. Another person told us that about a member of an interview panel who guided a visually impaired person through the process, taking them to the interview room and explaining its layout; then, as they sat down, the panel described themselves and gave information about who they were. Those are examples of small adjustments that can be made. They are not complicated or costly. As one respondent put it,
“It’s not just about providing the tools; it’s about creating a supportive environment where blind and partially sighted employees can thrive.”
Our “Changing Attitudes, Changing Lives” report makes a series of recommendations that aim to fix what we believe is a broken system. The key element is the need for a disability employment strategy that sets out measures to improve employer attitudes and increase the number of blind and partially sighted people finding and retaining work. Does my right hon. Friend the Minister agree that we need a clear strategy, and that this must be a watershed moment in how we improve employment opportunities and support?
Another recommendation is for the Government to partner with sight loss organisations to develop best practice on recruiting blind and partially sighted people and supporting them to enter work, as well as on supporting them in work. I hope that the Minister will agree to look at how he can do that. Other recommendations include reviewing the Equality Act to ensure that it is fit for the 21st century and our modern labour market. This is not just about the Government taking action; it is about employers taking action. We want them to take practical steps to ensure that their workplaces are inclusive, including by preparing documents and information in accessible formats. Naturally, we need to address the issues in the Government’s Access to Work scheme, including the delays and backlogs. When Access to Work is working efficiently, it is probably the best form of employment support.
I hope that the Minister will look carefully at the recommendations in the report, which I know he has had sight of. I welcome the fresh approach from the Government, who are taking a serious look at this issue, and thank the Minister for agreeing to meet me later today—it is interesting that the debate came on the same day. I also thank my hon. Friend the Minister for Employment, who gave a speech at the report launch. She said that it was an opportunity for “big change”, which was
“needed so that all blind and partially sighted people can play their full role in society”.
She kindly said that the report would be considered as an early submission to the upcoming employment White Paper, so I look forward to seeing what the White Paper includes in relation to a disability employment strategy.
Does the Minister agree that this issue is not just about the Department for Work and Pensions? We need a cross-Government approach that incorporates the Department for Business and Trade, the equalities office and others to ensure that we have a strategy that helps to shift employer attitudes. Will he commit to working with the Department for Business and Trade to ensure that we take an approach that truly supports employers to snap up all the amazing talent that is waiting for them and that they are currently missing out on?
The report recommends looking at practical steps to ensure that workplaces are inclusive. However, there is already brilliant guidance and best practice available, so in many cases this is not about reinventing the wheel, but about working collaboratively with other organisations. At the moment, we subscribe to accessibility standards for online spaces. I am keen to know whether the Government will look at legislating to ensure that all websites meet an accessibility standard requirement.
Finally—I raised this issue previously—will the Government look again at the Sense charity’s recommendation for a jobcentre technology fund? Such a fund would equip jobcentres with specialist assistive technology, such as screen-reading software, so that some disabled people are able to look for work in jobcentres. At the moment, no computers in jobcentres have specialist assistive technology. The recommendation seems like a nice, quick fix that could ensure that those spaces are inclusive for people who are looking for work.
I look forward to working with the Minister and his colleagues in implementing the recommendations and ensuring that Labour will deliver for all disabled people. At the end of the day, ensuring that recruitment practices are accessible and workplaces are supportive is not about charity; it is about doing what is right and just. It is also about helping employers and our economy to benefit from the skills and talent they are missing out on.
I will end by quoting an individual who appeared before the APPG. They said:
“The more blind and partially sighted people there are in the workforce, the more public assumptions and attitudes will be challenged. This will benefit blind and partially sighted people of all ages, and ultimately change…attitudes, which is the biggest barrier to thriving for all.”