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CONSULT.Outcome publishedConsultation · gov.uk

ATOL reform: modernising consumer protection

Seeking views on proposed changes to the ATOL consumer protection scheme.

Last fetched 03 May 2026 · gov.uk
Detail

Seeks your views on modernising the ATOL consumer protection scheme in line with today’s business practices in the travel sector.

In particular, it seeks views on:

  • proposals to strengthen ATOL in line with the Package Travel Directive 2015, to ensure enhanced customer protection
  • longer term ATOL reform to ensure we get the regulatory framework right
  • evaluation of the 2012 ATOL regulations

The consultation explores the case for:

  • expanding the scope of ATOL protection
  • reducing regulation to minimise burdens on business

It also explores how ATOL could be more commercial and risk-based in the future.

Consultation workshops

We will be holding the following workshop events during the consultation period:

City Date Time Manchester 9 November 10:30 to 12:30 London (dial in facilities available) 14 November 09:30 to 11:30 London 21 November 09:30 to 11:30

The format of the events will be:

  • 2 hour session hosted by the DfT ATOL policy team
  • overview of the proposals and timeframe
  • walk-through of the core changes under the PTD
  • discussion of the longer term ATOL reform options
  • guidance on how to respond
  • opportunity to raise questions throughout

If you wish to attend one of these events, please email ATOLconsultation@dft.gsi.gov.uk.

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