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Bus Services Act 2017: accessible information

Invites feedback on the Bus Services Act 2017 and accessible information policy proposals.

Last fetched 03 May 2026 · gov.uk
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The Department for Transport is seeking views on ways to improve information for bus passengers through the Bus Services Act 2017 and accessible information regulations.

We want to introduce regulations that require bus operators to provide audible and visible information on local bus services to help people identify:

  • the route and direction of services
  • each upcoming stop
  • points at which diversions start or end

We intend to specify when this information must be made available and to what standard, leaving it up to operators to select equipment or process that works for them. We propose an approach which recognises the risks to smaller operators, marginal services and community transport.

We also want to hear views on our open data policy proposals in a separate consultation.

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