Implementing the Energy Efficiency Directive provisions on gas and electricity billing

This consultation document seeks views on the government’s approach to the implementation of Articles 10 and 11 of the EU Energy Efficiency Directive, as they apply to the billing of gas and electricity.

Articles 10 and 11 set out requirements on regular billing and billing based on actual consumption, the provision of information to energy service providers, the availability of electronic billing information and bills and the provision of information to customers with the bill.

The consultation will run for six weeks.