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Communications for people who are deaf or have hearing loss: market review

This call for evidence seeks to assess the communication provision for people who are deaf, deafblind or have hearing loss in the UK.

Last fetched 03 May 2026 · gov.uk

Detail

DWP is leading a review of the market for British Sign Language (BSL) and communication support for people who are deaf, deafblind or have a hearing loss. We are working in collaboration with other government departments, support organisations and the communications and language profession.

This call for evidence supports the review by:

seeking to understand the strengths and weaknesses of the market
identifying factors that may affect future provision of these services

Watch a BSL video of the consultation.

Market review of British Sign Language and communications provision

Related call for evidence

We have also published a call for evidence seeking to clarify the role of communications support workers in supporting people who are deaf or have hearing loss. That call for evidence closed on 10 March 2016.

Documents

Market review of British Sign Language and communications provision for people who are deaf or have hearing lossapplication/pdf Market review of British Sign Language and communications provision for people who are deaf or have hearing lossapplication/vnd.oasis.opendocument.text Government response: Market review of British Sign Language and communications provision for people who are deaf or have hearing lossapplication/pdf