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Draft guidance on environmental claims

The CMA has issued, for consultation, draft consumer protection law guidance for all businesses making environmental claims.

Last fetched 03 May 2026 · gov.uk
Detail

The purpose of the guidance is to help those businesses to understand and comply with their existing obligations under consumer protection law.

In addition to the draft guidance and consultation document, the CMA is publishing a literature review, which summarises the many surveys, articles and research reports that we have considered while developing the draft guidance.

The CMA invites interested parties to respond to the questions posed in the consultation document no later than 5pm on Friday 16 July 2021.

The CMA plans to publish the final version of its consumer protection law guidance in August / September 2021. Alongside this, the CMA will also issue a short guide for consumers to help them to understand the sort of questions they should be asking themselves when deciding whether or not they should trust environmental claims being made by businesses.

How we use your data

We are seeking only anonymised responses to our surveys. We do not need to know the identities of consumers or businesses for this work and would generally prefer you not to supply these.

However, we have given respondents to the survey for other interested parties the option of providing us with their contact details, so that we can contact them for further information to help us with this work.

If we receive any information relating to individuals from which they can be identified, we will be processing personal data. When processing personal data, we comply with data protection law. We will be processing under Article 6.1 (e) of the GDPR and section 8 of the Data Protection Act 2018 – processing necessary for the exercise of our statutory functions.

We will not be sharing the personal data with any third party and will only keep it until the end of the project. For more information about how the CMA processes personal data for its work and your rights in relation to that data, including your right to complain, please see our Privacy Notice.

Documents
Draft guidance (PDF, 359KB)application/pdfConsultation document (PDF, 275KB)application/pdfLiterature review (PDF, 1.15MB)application/pdfConsultation response (PDF, 390KB)application/pdfAdvertising Associationapplication/pdfAdfree Citiesapplication/pdfAluproapplication/pdfAdvertising Standards Authorityapplication/pdfASDAapplication/pdfThe Vending & Automated Retail Association (AVA)application/pdfBio-based and Biodegradable Industries Association (BBIA)application/pdfBenders Paper Cupsapplication/pdfBidfood Catering Suppliesapplication/pdfBidfood Foodservice Groupapplication/pdfBritish Plastics Federation (BPF)application/pdfBritish Retail Consortium (BRC)application/pdfBritish Glassapplication/pdfCelebration Packaging Ltdapplication/pdfCentricaapplication/pdfChanging Markets Foundationapplication/pdfChartered Trading Standards Institute (CTSI)application/pdfCitizens Adviceapplication/pdfClientEarthapplication/pdfCompare Ethicsapplication/pdfConfederation of Paper Industries (CPI)application/pdfConsumer and Public Interest Network (CPIN)application/pdfCo-operative Groupapplication/pdfCosmetics Toiletry and Perfumery Association (CTPA)application/pdfCromwell Polytheneapplication/pdfDairy UKapplication/pdfDanone UKIapplication/pdfDart Products Europeapplication/pdfData & Marketing Associationapplication/pdfEcosuretyapplication/pdfEDFapplication/pdfeGreen International Limitedapplication/pdfEssityapplication/pdfEuro Packaging UK Ltdapplication/pdfFairtrade Foundationapplication/pdfFibre Traceapplication/pdfFood and Drink Federation (FDF)application/pdfFoodservice Packaging Association (FPA)application/pdfGafbros LTDapplication/pdfGood Energyapplication/pdfGlobal Organic Textile Standard (GOTS)application/pdfGo-Pakapplication/pdfHighland Council Trading Standards application/pdfIndustry Council for Packaging and the Environmentapplication/pdfInfluence Mapapplication/pdfJames Cropper PLC application/pdfLifescape Projectapplication/pdfMark Durstonapplication/pdfMarks and Spencerapplication/pdfMetal Packaging Manufacturers Associationapplication/pdfNestleapplication/pdfNew Weather Instituteapplication/pdfNo7 Beauty Companyapplication/pdfNot1Beanapplication/pdfOatly UKapplication/pdfOmbudsman Servicesapplication/pdfOn-Pack recycling Label (OPRL) application/pdfOVO Energyapplication/pdfPactiv Evergreenapplication/pdfPapercraft Ltdapplication/pdfPolicy Hubapplication/pdfPossibleapplication/pdfProfessor Iain Blackapplication/pdfRegalzoneapplication/pdfThe Association for Renewable Energy and Clean Technologyapplication/pdfReckittapplication/pdfRECOUPapplication/pdfRoyal Mailapplication/pdfRoyal Society of Chemistryapplication/pdfSC Johnsonapplication/pdfThe Society of Chief Officers of Trading Standards in Scotland (SCOTSS)application/pdfScottish Waterapplication/pdfScottish Powerapplication/pdfSocial Market Foundationapplication/pdfSociety of Motor Manufacturers and Traders (SMMT)application/pdfSovereign Partners Ltdapplication/pdfStanstead Airport Watchapplication/pdftechUKapplication/pdfTextile Recycling Associationapplication/pdfThe Nappy Allianceapplication/pdfThe Packaging Federationapplication/pdfTransformers Foundationapplication/pdfTrading Standards Wales application/pdfTwo Sidesapplication/pdfUK Cleaning Products Industry Association (UKCPI)application/pdfUkieapplication/pdfWildlife and Countryside Linkapplication/pdfWhich?application/pdfWRAPapplication/pdfZalandoapplication/pdfZero Waste Scotlandapplication/pdf
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